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[GH-ISSUE #3080] [bug]: hoppscotch UI not loading after self server setup #1006

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opened 2026-03-16 18:02:57 +03:00 by kerem · 9 comments

kerem commented

2026-03-16 18:02:57 +03:00

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Originally created by @saikrishna434 on GitHub (May 25, 2023).
Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/3080

Is there an existing issue for this?

I have searched the existing issues

Current behavior

i see this error in console

index.3f127683.js:68 POST http://localhost:3170/graphql net::ERR_CONNECTION_REFUSED
(anonymous) @ index.3f127683.js:68
uu @ index.3f127683.js:68
pO @ index.3f127683.js:68
Os.request @ index.3f127683.js:68
Os. @ index.3f127683.js:68
(anonymous) @ index.3f127683.js:67
o$ @ index.3f127683.js:70
Ay @ index.3f127683.js:79
performAuthInit @ index.3f127683.js:79
(anonymous) @ index.3f127683.js:94
(anonymous) @ index.3f127683.js:94
index.3f127683.js:67 Uncaught (in promise) Error: Network Error
at tu (index.3f127683.js:67:8560)
at w.onerror (index.3f127683.js:68:1947)

Steps to reproduce

After setting up as per the documentation i see this error, when i did last week it worked pefect but with a new server and new installation setup, may be with any recent changes i was throwing this exception

Environment

Deploy preview

Version

Self-hosted

Originally created by @saikrishna434 on GitHub (May 25, 2023). Original GitHub issue: https://github.com/hoppscotch/hoppscotch/issues/3080 ### Is there an existing issue for this? - [X] I have searched the existing issues ### Current behavior i see this error in console index.3f127683.js:68 POST http://localhost:3170/graphql net::ERR_CONNECTION_REFUSED (anonymous) @ index.3f127683.js:68 uu @ index.3f127683.js:68 pO @ index.3f127683.js:68 Os.request @ index.3f127683.js:68 Os.<computed> @ index.3f127683.js:68 (anonymous) @ index.3f127683.js:67 o$ @ index.3f127683.js:70 Ay @ index.3f127683.js:79 performAuthInit @ index.3f127683.js:79 (anonymous) @ index.3f127683.js:94 (anonymous) @ index.3f127683.js:94 index.3f127683.js:67 Uncaught (in promise) Error: Network Error at tu (index.3f127683.js:67:8560) at w.onerror (index.3f127683.js:68:1947) ![Screenshot 2023-05-26 at 12 46 26 AM](https://github.com/hoppscotch/hoppscotch/assets/106073187/c3e8f359-fe37-4a3a-ac8e-a4b4bc5b25d1) ### Steps to reproduce After setting up as per the documentation i see this error, when i did last week it worked pefect but with a new server and new installation setup, may be with any recent changes i was throwing this exception ### Environment Deploy preview ### Version Self-hosted

kerem

2026-03-16 18:02:57 +03:00

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kerem commented

2026-03-16 18:03:13 +03:00

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@liyasthomas commented on GitHub (May 26, 2023):

Hi @saikrishna434, it seems the backend server is not configured properly.

Can you share the link to the documentation that you followed to self-host Hoppscotch?

I am afraid you're using an outdated installation process. I would like to inform you that, starting with v2023.4.0;

The prerequisites to self-host Hoppscotch on your own infrastructure have been changed.
The build steps and installation process of Hoppscotch have been changed.

To ensure a smooth installation process, we have made updates to the documentation.
The latest version can be found at Getting started with Self-Host Hoppscotch.
Look out for the latest prerequisites and build steps sections.
Please refer to this updated documentation for the most accurate and up-to-date instructions.

We apologize for any inconvenience caused by the recent changes to the steps for self-hosting Hoppscotch.

In case you encounter any issues or have any questions while following the new steps, please don't hesitate to ask for further assistance. We are here to help you resolve any problems and make your experience with Hoppscotch as seamless as possible.

I hope that the updated documentation will help you to self-host Hoppscotch on your new server.

@liyasthomas commented on GitHub (May 26, 2023): Hi @saikrishna434, it seems the backend server is not configured properly. _Can you share the link to the documentation that you followed to self-host Hoppscotch?_ I am afraid you're using an outdated installation process. I would like to inform you that, starting with v2023.4.0; - **The prerequisites to self-host Hoppscotch on your own infrastructure have been changed.** - **The build steps and installation process of Hoppscotch have been changed.** To ensure a smooth installation process, we have made updates to the documentation. The latest version can be found at [Getting started with Self-Host Hoppscotch](https://docs.hoppscotch.io/documentation/self-host/getting-started). Look out for the latest [prerequisites](https://docs.hoppscotch.io/documentation/self-host/prerequisites) and [build steps](https://docs.hoppscotch.io/documentation/self-host/install-and-build) sections. Please refer to this updated documentation for the most accurate and up-to-date instructions. We apologize for any inconvenience caused by the recent changes to the steps for self-hosting Hoppscotch. In case you encounter any issues or have any questions while following the new steps, please don't hesitate to ask for further assistance. We are here to help you resolve any problems and make your experience with Hoppscotch as seamless as possible. I hope that the updated documentation will help you to self-host Hoppscotch on your new server.

kerem commented

2026-03-16 18:03:18 +03:00

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@saikrishna434 commented on GitHub (May 26, 2023):

Yeah @liyasthomas , am using the same process see the version as mentioned and still i see the same error

@saikrishna434 commented on GitHub (May 26, 2023): ![Screenshot 2023-05-26 at 1 08 41 PM](https://github.com/hoppscotch/hoppscotch/assets/106073187/e2ee5f8e-e678-4fb6-98c9-7ed67881da76) Yeah @liyasthomas , am using the same process see the version as mentioned and still i see the same error

kerem commented

2026-03-16 18:03:23 +03:00

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@liyasthomas commented on GitHub (May 26, 2023):

@saikrishna434 can you share your .env file contents to better understand the error? You can mask the variable values if there's any sensitive information in it.

@liyasthomas commented on GitHub (May 26, 2023): @saikrishna434 can you share your `.env` file contents to better understand the error? You can mask the variable values if there's any sensitive information in it.

kerem commented

2026-03-16 18:03:28 +03:00

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@saikrishna434 commented on GitHub (May 26, 2023):

@liyasthomas am using the default file no changes there just did cp from .env.example to .env

@saikrishna434 commented on GitHub (May 26, 2023): @liyasthomas am using the default file no changes there just did cp from .env.example to .env

kerem commented

2026-03-16 18:03:33 +03:00

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Owner

@liyasthomas commented on GitHub (May 26, 2023):

Note

The prerequisites to self-host Hoppscotch on your own infrastructure have been changed.
The build steps and installation process of Hoppscotch have been changed.

You're required to setup a backend server in order to self-host Hoppscotch.

To ensure a smooth installation process, we have made updates to the documentation.

Read the documentation: Getting started with Self-Host Hoppscotch for information.

Look out for the latest prerequisites and build steps instructions.

Please refer to this updated documentation for the most accurate and up-to-date instructions.

@liyasthomas commented on GitHub (May 26, 2023): > **Note** > **The prerequisites to self-host Hoppscotch on your own infrastructure have been changed.** > **The build steps and installation process of Hoppscotch have been changed.** You're required to setup a backend server in order to self-host Hoppscotch. To ensure a smooth installation process, we have made updates to the documentation. Read the documentation: [Getting started with Self-Host Hoppscotch](https://docs.hoppscotch.io/documentation/self-host/getting-started) for information. Look out for the latest [prerequisites](https://docs.hoppscotch.io/documentation/self-host/prerequisites) and [build steps](https://docs.hoppscotch.io/documentation/self-host/install-and-build) instructions. Please refer to this updated documentation for the most accurate and up-to-date instructions.

kerem commented

2026-03-16 18:03:38 +03:00

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@saikrishna434 commented on GitHub (May 26, 2023):

@liyasthomas Again to mention i followed the same documentation and am getting the aforementioned error

@saikrishna434 commented on GitHub (May 26, 2023): @liyasthomas Again to mention i followed the same documentation and am getting the aforementioned error

kerem commented

2026-03-16 18:03:44 +03:00

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Owner

@liyasthomas commented on GitHub (May 26, 2023):

@liyasthomas am using the default file no changes there just did cp from .env.example to .env

You need to populate the .env file with your own keys as described in the Install and build section. The sample given in .env.example won't work.

To help us debug the error, you need to share the masked contents of your .env file.

@liyasthomas commented on GitHub (May 26, 2023): > @liyasthomas am using the default file no changes there just did cp from .env.example to .env You need to populate the `.env` file with your own keys as described in the [Install and build](https://docs.hoppscotch.io/documentation/self-host/install-and-build#configuring-the-environment) section. The sample given in `.env.example` won't work. To help us debug the error, you need to share the masked contents of your `.env` file.

kerem commented

2026-03-16 18:03:49 +03:00

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@saikrishna434 commented on GitHub (May 26, 2023):

@liyasthomas thanks, after updating the env file with local public ip instead of localhost i see this page

may be i need to configure OAUTH for getting in

@saikrishna434 commented on GitHub (May 26, 2023): @liyasthomas thanks, after updating the env file with local public ip instead of localhost i see this page ![Screenshot 2023-05-26 at 3 27 39 PM](https://github.com/hoppscotch/hoppscotch/assets/106073187/c6527775-9f41-4616-b42a-1fcd88287b12) may be i need to configure OAUTH for getting in

kerem commented

2026-03-16 18:03:54 +03:00

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Owner

@liyasthomas commented on GitHub (May 26, 2023):

Glad it worked out for you. Feel free to reopen the issue if you need any further assistance with Hoppscotch.

@liyasthomas commented on GitHub (May 26, 2023): Glad it worked out for you. Feel free to reopen the issue if you need any further assistance with Hoppscotch.