[GH-ISSUE #512] SMS message when service back UP not delivered #375

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opened 2026-02-25 23:42:13 +03:00 by kerem · 3 comments
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Originally created by @danemacmillan on GitHub (May 12, 2021).
Original GitHub issue: https://github.com/healthchecks/healthchecks/issues/512

This may be intentional, but I recently started testing the possibility of transitioning from Pushover to regular SMS, and I noticed that SMS only delivers DOWN notifications, but not notifications when a service comes back UP. Is this on purpose, or is this a bug?

I currently have both Pushover and SMS notifications configured, and that's how I noticed, because Pushover receives UP notifications.

Originally created by @danemacmillan on GitHub (May 12, 2021). Original GitHub issue: https://github.com/healthchecks/healthchecks/issues/512 This may be intentional, but I recently started testing the possibility of transitioning from Pushover to regular SMS, and I noticed that SMS only delivers DOWN notifications, but not notifications when a service comes back UP. Is this on purpose, or is this a bug? I currently have both Pushover and SMS notifications configured, and that's how I noticed, because Pushover receives UP notifications.
kerem closed this issue 2026-02-25 23:42:13 +03:00
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@cuu508 commented on GitHub (May 21, 2021):

It was on purpose. My assumption was users would want to use SMS for more urgent messages since SMS has limited monthly quota, and SMS typically arrives in real time (not lazily, when you wake up a device, as emails sometimes would). And "DOWN" notifications would of course be more urgent than "UP".

Looking at it with today's eyes, I think it's better to give users a choice, like we do with email notifications:

image

<!-- gh-comment-id:845736869 --> @cuu508 commented on GitHub (May 21, 2021): It was on purpose. My assumption was users would want to use SMS for more urgent messages since SMS has limited monthly quota, and SMS typically arrives in real time (not lazily, when you wake up a device, as emails sometimes would). And "DOWN" notifications would of course be more urgent than "UP". Looking at it with today's eyes, I think it's better to give users a choice, like we do with email notifications: ![image](https://user-images.githubusercontent.com/661859/119101505-bba87a80-ba21-11eb-8c58-a289e67132a7.png)
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@cuu508 commented on GitHub (May 21, 2021):

FYI – I added the "Notify When" option for new SMS integrations, and deployed the change to https://healthchecks.io.

<!-- gh-comment-id:845881937 --> @cuu508 commented on GitHub (May 21, 2021): FYI – I added the "Notify When" option for new SMS integrations, and deployed the change to https://healthchecks.io.
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@danemacmillan commented on GitHub (May 21, 2021):

Awesome, thanks! Always super responsive.

<!-- gh-comment-id:846003480 --> @danemacmillan commented on GitHub (May 21, 2021): Awesome, thanks! Always super responsive.
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