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[GH-ISSUE #1476] After importing account I got blank screen on Iphone/Ipad #973

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opened 2026-02-25 22:38:36 +03:00 by kerem · 6 comments

kerem commented

2026-02-25 22:38:36 +03:00

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Originally created by @leobyrro on GitHub (Dec 13, 2023).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1476

Which version of floccus are you using?

5.0.2

Sync method

Google Drive

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Safari

Which version of Nextcloud Bookmarks are you using? (if relevant)

No response

Which version of Nextcloud? (if relevant)

No response

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

The bookmarks weren't synced and the app seems not working well.

Expected Behavior

After succesfully importing the account from Google Drive it should start sincying bookmarks as it did with the other browsers.

To Reproduce

After importing the account from Google Drive I open Safari and noticed that the bookmarks weren't synced. I opened again Floccus app and clicked on "Google Drive: bookmarks.xbel" and the got a blank screen. After that every time I opened Floccus app i get that. I uninstalled and did everything again and still got the samen blank screen and the bookmarks weren't synced.

I did a video and posted on Youtube: https://youtu.be/Zdhka_JfV1w?si=0GjTe9kTk5UeO1ID

Debug log provided

I have provided a debug log file

Originally created by @leobyrro on GitHub (Dec 13, 2023). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1476 ### Which version of floccus are you using? 5.0.2 ### Sync method Google Drive ### Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please. Safari ### Which version of Nextcloud Bookmarks are you using? (if relevant) _No response_ ### Which version of Nextcloud? (if relevant) _No response_ ### What kind of WebDAV server are you using? (if relevant) _No response_ ### Describe the Bug The bookmarks weren't synced and the app seems not working well. ### Expected Behavior After succesfully importing the account from Google Drive it should start sincying bookmarks as it did with the other browsers. ### To Reproduce After importing the account from Google Drive I open Safari and noticed that the bookmarks weren't synced. I opened again Floccus app and clicked on "Google Drive: bookmarks.xbel" and the got a blank screen. After that every time I opened Floccus app i get that. I uninstalled and did everything again and still got the samen blank screen and the bookmarks weren't synced. I did a video and posted on Youtube: https://youtu.be/Zdhka_JfV1w?si=0GjTe9kTk5UeO1ID ### Debug log provided - [ ] I have provided a debug log file

kerem

2026-02-25 22:38:36 +03:00

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kerem commented

2026-02-25 22:38:37 +03:00

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@github-actions[bot] commented on GitHub (Dec 13, 2023):

Hello 👋

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus and have been maintaining it ever since.
I currently work for Nextcloud which leaves me with less time for side projects like this one
than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue
Cheers 💙

@github-actions[bot] commented on GitHub (Dec 13, 2023): Hello :wave: Thank you for taking the time to open this issue with floccus. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. I'm Marcel and I created floccus and have been maintaining it ever since. I currently work for Nextcloud which leaves me with less time for side projects like this one than I used to have. I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better *together*. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself. I look forward to working with you on this issue Cheers :blue_heart:

kerem commented

2026-02-25 22:38:37 +03:00

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Owner

@marcelklehr commented on GitHub (Dec 15, 2023):

Hello @leobyrro
So, the floccus iOS app is not able to sync your Safari bookmarks. It will only sync bookmarks into a bookmarks directory in the app itself.

@marcelklehr commented on GitHub (Dec 15, 2023): Hello @leobyrro So, the floccus iOS app is not able to sync your Safari bookmarks. It will only sync bookmarks into a bookmarks directory in the app itself.

kerem commented

2026-02-25 22:38:37 +03:00

Author

Owner

@marcelklehr commented on GitHub (Dec 15, 2023):

Your video doesn't show the blank screen after clicking on "Google Drive: bookmarks.xbel", I believe

@marcelklehr commented on GitHub (Dec 15, 2023): Your video doesn't show the blank screen after clicking on "Google Drive: bookmarks.xbel", I believe

kerem commented

2026-02-25 22:38:37 +03:00

Author

Owner

@leobyrro commented on GitHub (Dec 15, 2023):

Don't bother, I already deleted the app and got rembursed by Apple. So now I can't show the blank screen anymore.

@leobyrro commented on GitHub (Dec 15, 2023): Don't bother, I already deleted the app and got rembursed by Apple. So now I can't show the blank screen anymore.

kerem commented

2026-02-25 22:38:37 +03:00

Author

Owner

@marcelklehr commented on GitHub (Dec 15, 2023):

Sorry about the disappointment :)

@marcelklehr commented on GitHub (Dec 15, 2023): Sorry about the disappointment :)

kerem commented

2026-02-25 22:38:37 +03:00

Author

Owner

@github-actions[bot] commented on GitHub (Dec 15, 2024):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Dec 15, 2024): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

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starred/floccus#973

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