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[GH-ISSUE #94] Network error with Chrome extention #91

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opened 2026-02-25 22:36:07 +03:00 by kerem · 5 comments

kerem commented

2026-02-25 22:36:07 +03:00

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Originally created by @BrainPonders on GitHub (May 2, 2018).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/94

Since a short while <24 days the Chrome extension is not connecting to the Nextcloud server anymore. The response is:

Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details

The Firefox extension is working fine.

Software versions

Browser: Chrome Version 65.0.3325.146 (Official Build) (64-bit)
Nextcloud: 13
Nextcloud Bookmarks app: 0.11.0
Floccus: 2.1.0

Steps to reproduce

I found missing bookmarks in Chrome that were added in Firefox
I checked the extension and found the above error message
Removed and added account without improvement
Removed extension and added it back, no improvement

Expected outcome

I would expect that the extension syncs with the server as it did in after the initial setup >24 days ago.

...

Actual outcome

See error message above.

Originally created by @BrainPonders on GitHub (May 2, 2018). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/94 Since a short while <24 days the Chrome extension is not connecting to the Nextcloud server anymore. The response is: Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details Network error: Check your network connection and your account details The Firefox extension is working fine. ### Software versions * Browser: Chrome Version 65.0.3325.146 (Official Build) (64-bit) * Nextcloud: 13 * Nextcloud Bookmarks app: 0.11.0 * Floccus: 2.1.0 ### Steps to reproduce 1. I found missing bookmarks in Chrome that were added in Firefox 2. I checked the extension and found the above error message 3. Removed and added account without improvement 4. Removed extension and added it back, no improvement ### Expected outcome I would expect that the extension syncs with the server as it did in after the initial setup >24 days ago. ... ### Actual outcome See error message above.

kerem

2026-02-25 22:36:07 +03:00

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kerem commented

2026-02-25 22:36:07 +03:00

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@marcelklehr commented on GitHub (May 2, 2018):

Hey @eRJe79
Thank you for reporting this. Could you a) double check your nextcloud URL b) check the network log as follows?

Go to chrome://extensions
enable Developer mode
click on dist/html/background.html button in floccus' entry next to "Inspect views: "
Open 'Network' tab
go to floccus options and trigger a sync by clicking on force Sync for the account of your choice
go back to the inspector window and check the last network requests in the list. You should be able to find out the content of the HTTP response and the response code.

@marcelklehr commented on GitHub (May 2, 2018): Hey @eRJe79 Thank you for reporting this. Could you a) double check your nextcloud URL b) check the network log as follows? * Go to chrome://extensions * enable Developer mode * click on dist/html/background.html button in floccus' entry next to "Inspect views: " * Open 'Network' tab * go to floccus options and trigger a sync by clicking on force Sync for the account of your choice * go back to the inspector window and check the last network requests in the list. You should be able to find out the content of the HTTP response and the response code.

kerem commented

2026-02-25 22:36:07 +03:00

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@BrainPonders commented on GitHub (May 2, 2018):

Hi @marcelklehr,

Thanks for your response. The nextcloud URL has been verified (also copied from the working FF extension).

I included a screen shot of the inspector window.

Update: After I rerun the sync with the inspector windows open a few more times, the sync suddenly completed without error... I don't know what has changed.

@BrainPonders commented on GitHub (May 2, 2018): Hi @marcelklehr, Thanks for your response. The nextcloud URL has been verified (also copied from the working FF extension). I included a screen shot of the inspector window. ![image](https://user-images.githubusercontent.com/5793189/39549401-02fdd9a8-4e5e-11e8-9705-f046dc1a4e1f.png) Update: After I rerun the sync with the inspector windows open a few more times, the sync suddenly completed without error... I don't know what has changed.

kerem commented

2026-02-25 22:36:07 +03:00

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@marcelklehr commented on GitHub (May 2, 2018):

The error code looks to be related to the TLS certificate used by your nextcloud server. It could be that if it's a recent certificate, chrome hadn't updated its list of CAs to include yours.

I'm closing this, as it seems to work now. Shout if the issue comes up again :)

@marcelklehr commented on GitHub (May 2, 2018): The error code looks to be related to the TLS certificate used by your nextcloud server. It could be that if it's a recent certificate, chrome hadn't updated its list of CAs to include yours. I'm closing this, as it seems to work now. Shout if the issue comes up again :)

kerem commented

2026-02-25 22:36:07 +03:00

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@BrainPonders commented on GitHub (Jun 1, 2018):

It was indeed the TLS certificate. For this test site I do not have a trusted certificate. As long as I load Nextcloud in Chrome and accept the security issues, Floccus works. Without doing this first, I will not sync. During the first tests I was always logged in to Nextcloud and therefore this problem never popped up.

@BrainPonders commented on GitHub (Jun 1, 2018): It was indeed the TLS certificate. For this test site I do not have a trusted certificate. As long as I load Nextcloud in Chrome and accept the security issues, Floccus works. Without doing this first, I will not sync. During the first tests I was always logged in to Nextcloud and therefore this problem never popped up.

kerem commented

2026-02-25 22:36:07 +03:00

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@github-actions[bot] commented on GitHub (Mar 21, 2023):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Mar 21, 2023): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

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starred/floccus#91

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