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[GH-ISSUE #1305] Floccus does not sync - E 17 and E20 messages, with several browsers #865

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opened 2026-02-25 22:38:19 +03:00 by kerem · 4 comments

kerem commented

2026-02-25 22:38:19 +03:00

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Originally created by @nolens on GitHub (Dec 23, 2022).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1305

Which version of floccus are you using?

4.17.1

Sync method

Nextcloud Bookmarks

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Brave, latest version (based on Chromium)

Which version of Nextcloud Bookmarks are you using? (if relevant)

11.04

Which version of Nextcloud? (if relevant)

24.0.8

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

When trying to sync, an "E17" Error messages is showing for each bookmark that us supposed to sync.

Bookmark entries in Nextcloud bookmarks app do not show properly (folder names have synced, but bookmarks "inside" are showing like "ghost entries". Cannot be read, selected or deleted.

Steps tried to solve the problem:

emptying all nextcloud database tables for bookmarks app has not helped
manually delete bookmark entries in nextcloud does not work ( see above)
Un-installing and re-installing the Chrome extension did not help
deleting and re-establish account in floccus account several times - has not helped, either

The same thing happens in latest Firefox.

if you need the logfile, please tell me where and how to upload. It contains sensitive data.

Expected Behavior

Bookmarks should upload / sync with Nextcloud bookmarks app

To Reproduce

normal standard procedure:

install bookmark extension in Brave
setup account
use sync buttom, "autosync" switched on

Debug log provided

I have provided a debug log file

Originally created by @nolens on GitHub (Dec 23, 2022). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1305 ### Which version of floccus are you using? 4.17.1 ### Sync method Nextcloud Bookmarks ### Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please. Brave, latest version (based on Chromium) ### Which version of Nextcloud Bookmarks are you using? (if relevant) 11.04 ### Which version of Nextcloud? (if relevant) 24.0.8 ### What kind of WebDAV server are you using? (if relevant) _No response_ ### Describe the Bug When trying to sync, an "E17" Error messages is showing for each bookmark that us supposed to sync. Bookmark entries in Nextcloud bookmarks app do not show properly (folder names have synced, but bookmarks "inside" are showing like "ghost entries". Cannot be read, selected or deleted. Steps tried to solve the problem: - emptying all nextcloud database tables for bookmarks app has not helped - manually delete bookmark entries in nextcloud does not work ( see above) - Un-installing and re-installing the Chrome extension did not help - deleting and re-establish account in floccus account several times - has not helped, either The same thing happens in latest Firefox. if you need the logfile, please tell me where and how to upload. It contains sensitive data. ### Expected Behavior Bookmarks should upload / sync with Nextcloud bookmarks app ### To Reproduce normal standard procedure: - install bookmark extension in Brave - setup account - use sync buttom, "autosync" switched on ### Debug log provided - [ ] I have provided a debug log file

kerem

2026-02-25 22:38:19 +03:00

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kerem commented

2026-02-25 22:38:19 +03:00

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@marcelklehr commented on GitHub (Dec 23, 2022):

E017 Network error can happen if you have certificate problems with your server. E20 can happen when the server experiences an error.

Bookmark entries in Nextcloud bookmarks app do not show properly (folder names have synced, but bookmarks "inside" are showing like "ghost entries"

Make sure your MySQL version is compatible with Nextcloud Bookmarks

@marcelklehr commented on GitHub (Dec 23, 2022): E017 Network error can happen if you have certificate problems with your server. E20 can happen when the server experiences an error. > Bookmark entries in Nextcloud bookmarks app do not show properly (folder names have synced, but bookmarks "inside" are showing like "ghost entries" Make sure your MySQL version is compatible with Nextcloud Bookmarks

kerem commented

2026-02-25 22:38:19 +03:00

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@nolens commented on GitHub (Dec 23, 2022):

certificate problems with your server.

The various SSL check tools all say that the certificate is getting a A+ rating - so it seems to be okay.
Also, other syncs (calendar, files, etc.) work flawlessly.

MySQL version is compatible

My managed hosting is using 5.7.40 .

This seems to be the culprit?
Would the low MySQL version number also be responsible for the network errors?

@nolens commented on GitHub (Dec 23, 2022): > certificate problems with your server. The various SSL check tools all say that the certificate is getting a A+ rating - so it seems to be okay. Also, other syncs (calendar, files, etc.) work flawlessly. > MySQL version is compatible My managed hosting is using 5.7.40 . This seems to be the culprit? Would the low MySQL version number also be responsible for the network errors?

kerem commented

2026-02-25 22:38:19 +03:00

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@nolens commented on GitHub (Dec 28, 2022):

After upgrading to MySQL 8.0x both problems are gone.

Thanks @marcelklehr !!

@nolens commented on GitHub (Dec 28, 2022): After upgrading to MySQL 8.0x both problems are gone. Thanks @marcelklehr !!

kerem commented

2026-02-25 22:38:19 +03:00

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@github-actions[bot] commented on GitHub (Dec 29, 2023):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Dec 29, 2023): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

kerem referenced this issue

2026-02-25 23:30:47 +03:00

[PR #865] [MERGED] Tests: Extend tests to account for #839 #1771

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