[GH-ISSUE #971] Update to 4.8.1 causes account to be wiped #632

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opened 2026-02-25 22:37:41 +03:00 by kerem · 8 comments
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Originally created by @pjotrek-b on GitHub (Sep 27, 2021).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/971

After updating from 4.7.0 to 4.8.1 my account information was completely gone.

I've performed the same update from 4.7.0 to 4.8.0 without any issues a few days ago on another machine.
I wasn't surprised to see the most recent issue (#970) seems to report also losing account information.

I've created a separate issue, because #970 seems to describe a different set of steps causing it.

Steps to reproduce the behavior:

  1. Update Firefox addon from 4.7.0 to 4.8.1
  2. Click on the Floccus icon (as usual)
  3. You see no existing accounts, just "+ new Account"

Thank you in advance!

Originally created by @pjotrek-b on GitHub (Sep 27, 2021). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/971 After updating from 4.7.0 to 4.8.1 my account information was completely gone. I've performed the same update from 4.7.0 to 4.8.0 without any issues a few days ago on another machine. I wasn't surprised to see the most recent issue (#970) seems to report also losing account information. I've created a separate issue, because #970 seems to describe a different set of steps causing it. Steps to reproduce the behavior: 1. Update Firefox addon from 4.7.0 to 4.8.1 2. Click on the Floccus icon (as usual) 3. You see no existing accounts, just "+ new Account" Thank you in advance!
kerem 2026-02-25 22:37:41 +03:00
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@github-actions[bot] commented on GitHub (Sep 27, 2021):

Hi @pjotrek-b! This issue is being automatically closed because it does not follow the issue template.

<!-- gh-comment-id:928048486 --> @github-actions[bot] commented on GitHub (Sep 27, 2021): Hi @pjotrek-b! This issue is being automatically closed because it does not follow the issue template.
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@marcelklehr commented on GitHub (Sep 27, 2021):

Did you set a password for floccus?

<!-- gh-comment-id:928066860 --> @marcelklehr commented on GitHub (Sep 27, 2021): Did you set a password for floccus?
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@marcelklehr commented on GitHub (Sep 27, 2021):

@pjotrek-b Can you think of any differences between the setups on the two machines?

<!-- gh-comment-id:928087771 --> @marcelklehr commented on GitHub (Sep 27, 2021): @pjotrek-b Can you think of any differences between the setups on the two machines?
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@imforumman commented on GitHub (Sep 27, 2021):

I second this. Same behavior here. If I re-add the account, it correctly authenticates, adds the account, but doesn't sync. Next time I open the little window, the account is gone again.

It should be noted, that the usual Text "There is no account here..." is missing. I see that text above the colored "add account" button only after a clean install.

<!-- gh-comment-id:928247648 --> @imforumman commented on GitHub (Sep 27, 2021): I second this. Same behavior here. If I re-add the account, it correctly authenticates, adds the account, but doesn't sync. Next time I open the little window, the account is gone again. It should be noted, that the usual Text "There is no account here..." is missing. I see that text above the colored "add account" button only after a clean install.
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@pjotrek-b commented on GitHub (Sep 28, 2021):

Sorry for not completing the template.

  • Yes, I have a password set.
  • The one where the account disappears is Xubuntu 18.04, the other one (no problems) 20.04.
  • But I haven't tried/dared to update the working machine from 4.8.0 to 4.8.1...
<!-- gh-comment-id:929058799 --> @pjotrek-b commented on GitHub (Sep 28, 2021): Sorry for not completing the template. * Yes, I have a password set. * The one where the account disappears is Xubuntu 18.04, the other one (no problems) 20.04. * But I haven't tried/dared to update the working machine from 4.8.0 to 4.8.1...
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@marcelklehr commented on GitHub (Sep 28, 2021):

Please try v4.8.2

<!-- gh-comment-id:929067693 --> @marcelklehr commented on GitHub (Sep 28, 2021): Please try v4.8.2
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@pjotrek-b commented on GitHub (Oct 15, 2021):

Works! 😄 🍰
Updated to v4.8.2 (again from 4.7.0).

(Sorry it took so long to respond: didn't have access to the machine until now).

Closed? :)

<!-- gh-comment-id:944245787 --> @pjotrek-b commented on GitHub (Oct 15, 2021): Works! :smile: :cake: Updated to v4.8.2 (again from 4.7.0). (Sorry it took so long to respond: didn't have access to the machine until now). Closed? :)
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@github-actions[bot] commented on GitHub (Mar 20, 2023):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

<!-- gh-comment-id:1476410851 --> @github-actions[bot] commented on GitHub (Mar 20, 2023): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.
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