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[GH-ISSUE #909] Not syncing file on box.com via webdav #589

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opened 2026-02-25 22:37:34 +03:00 by kerem · 5 comments

kerem commented

2026-02-25 22:37:34 +03:00

Owner

Originally created by @djlauria on GitHub (Jul 13, 2021).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/909

Describe the bug

This worked until recently. File which is stored on box.com no longer syncs.

To Reproduce

Steps to reproduce the behavior:
Attempt a normal sync with webdav file on Box

Expected behavior

Should sync without issue. Last successful sync is dated July 8th

Screenshots

Error text:
Parse Error: <html xmlns="http://www.w3.org/1999/xhtml">

This page contains the following errors:

error on line 1 at column 1: Document is empty

Below is a rendering of the page up to the first error.

</html>

Desktop

(please complete the following information)

OS: Windows 10
Browser: both Chrome and Edge
Browser Version 91
Floccus version: 4.6.4
Floccus sync method: webdav

Server

(please complete the following information)
Box.com

Note: Please write down the actual version numbers instead of writing 'latest'.

Debug log

It is often useful to provide a debug log file along with the issue. You can obtain a debug log of the most recent sync runs by clicking 'Debug log' in the bottom right corner of the floccus panel in your browser.

Note: As your debug log usually contains large parts of your bookmark data, instead of attaching it publicly to the issue here, I recommend uploading it privately at the following URL https://cloud.marcelklehr.de/s/PCi3iLWrzdMZSmw

Debug log provided

2021-07-13T00:50:39.226Z Starting sync process for account xxxxx@xxxxxx.com@dav.box.com
2021-07-13T00:50:39.234Z onSyncStart: begin
2021-07-13T00:50:39.234Z https://dav.box.com/dav/Bookmarks/BWRSD.xbel.lock
2021-07-13T00:50:39.568Z https://dav.box.com/dav/Bookmarks/BWRSD.xbel.lock
2021-07-13T00:50:40.991Z Syncing failed with Parse Error: <html xmlns="http://www.w3.org/1999/xhtml">

This page contains the following errors:

error on line 1 at column 1: Document is empty

Below is a rendering of the page up to the first error.

</html> 2021-07-13T00:50:40.996Z onSyncFail

Additional context

Add any other context about the problem here.

Originally created by @djlauria on GitHub (Jul 13, 2021). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/909 ### Describe the bug This worked until recently. File which is stored on box.com no longer syncs. ### To Reproduce Steps to reproduce the behavior: Attempt a normal sync with webdav file on Box ### Expected behavior Should sync without issue. Last successful sync is dated July 8th ### Screenshots Error text: Parse Error: <html xmlns="http://www.w3.org/1999/xhtml"><body><parsererror style="display: block; white-space: pre; border: 2px solid #c77; padding: 0 1em 0 1em; margin: 1em; background-color: #fdd; color: black"><h3>This page contains the following errors:</h3><div style="font-family:monospace;font-size:12px">error on line 1 at column 1: Document is empty </div><h3>Below is a rendering of the page up to the first error.</h3></parsererror></body></html> ### Desktop (please complete the following information) - OS: Windows 10 - Browser: both Chrome and Edge - Browser Version 91 - Floccus version: 4.6.4 - Floccus sync method: webdav ### Server (please complete the following information) Box.com Note: Please write down the actual version numbers instead of writing 'latest'. ### Debug log It is often useful to provide a debug log file along with the issue. You can obtain a debug log of the most recent sync runs by clicking 'Debug log' in the bottom right corner of the floccus panel in your browser. Note: As your debug log usually contains large parts of your bookmark data, instead of attaching it publicly to the issue here, I recommend uploading it privately at the following URL https://cloud.marcelklehr.de/s/PCi3iLWrzdMZSmw - [ ] Debug log provided 2021-07-13T00:50:39.226Z Starting sync process for account xxxxx@xxxxxx.com@dav.box.com 2021-07-13T00:50:39.234Z onSyncStart: begin 2021-07-13T00:50:39.234Z https://dav.box.com/dav/Bookmarks/BWRSD.xbel.lock 2021-07-13T00:50:39.568Z https://dav.box.com/dav/Bookmarks/BWRSD.xbel.lock 2021-07-13T00:50:40.991Z Syncing failed with Parse Error: <html xmlns="http://www.w3.org/1999/xhtml"><body><parsererror style="display: block; white-space: pre; border: 2px solid #c77; padding: 0 1em 0 1em; margin: 1em; background-color: #fdd; color: black"><h3>This page contains the following errors:</h3><div style="font-family:monospace;font-size:12px">error on line 1 at column 1: Document is empty </div><h3>Below is a rendering of the page up to the first error.</h3></parsererror></body></html> 2021-07-13T00:50:40.996Z onSyncFail ### Additional context Add any other context about the problem here.

kerem

2026-02-25 22:37:34 +03:00

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kerem commented

2026-02-25 22:37:34 +03:00

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@marcelklehr commented on GitHub (Jul 13, 2021):

Does the sync file have any content in box.com's UI?

@marcelklehr commented on GitHub (Jul 13, 2021): Does the sync file have any content in box.com's UI?

kerem commented

2026-02-25 22:37:34 +03:00

Author

Owner

@djlauria commented on GitHub (Jul 13, 2021):

Yes. Just downloaded it and can verify that it's not empty

@djlauria commented on GitHub (Jul 13, 2021): Yes. Just downloaded it and can verify that it's not empty

kerem commented

2026-02-25 22:37:34 +03:00

Author

Owner

@marcelklehr commented on GitHub (Jul 14, 2021):

I cannot reproduce this with my own box.com account.
I suggest you

Go to settings -> Dangerous actions -> Trigger sync from scratch
Delete your bookmarks file on box.com
Start a new sync run

@marcelklehr commented on GitHub (Jul 14, 2021): I cannot reproduce this with my own box.com account. I suggest you 1. Go to settings -> Dangerous actions -> Trigger sync from scratch 2. Delete your bookmarks file on box.com 3. Start a new sync run

kerem commented

2026-02-25 22:37:34 +03:00

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@stale[bot] commented on GitHub (Jul 28, 2021):

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale[bot] commented on GitHub (Jul 28, 2021): This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

kerem commented

2026-02-25 22:37:34 +03:00

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@github-actions[bot] commented on GitHub (Mar 20, 2023):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Mar 20, 2023): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

kerem referenced this issue

2026-02-25 23:30:24 +03:00

[PR #589] [MERGED] Bump @babel/preset-env from 7.9.5 to 7.10.4 #1645

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starred/floccus#589

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