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[GH-ISSUE #236] Syncing failed with Network error #228

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opened 2026-02-25 22:36:32 +03:00 by kerem · 8 comments

kerem commented

2026-02-25 22:36:32 +03:00

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Originally created by @a575606 on GitHub (Feb 25, 2019).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/236

Software versions

-All browsers, Floccus 3.2.6, Chrome / Firefox Windows 10, Nextcloud synology dsm docker

Steps to reproduce

I had an issue upgrading from Nextcloud 15.0.2 to 15.0.4. I kept getting stuck in the upgrade procedure and so I had to try a few things until eventually got it working. All my data is restored, caldav, carddav syncs. The only thing that isn't working is bookmark sync with floccus. I can't really tell what's going on because the usernames and passwords were saved. I even set up a new app password for floccus, but it refuses to connect. All I get is the following few lines repeated over and over in the log. Any ideas? I could send you the log, but literally it's the same 4 lines repeated, nothing else.

Debug log

Fetching bookmarks
Syncing failed with Network error: Check your network connection and your account details
Starting sync process for account admin@cloud.domain.net
Overriding title of built-in node 1 Bookmarks bar => Bookmarks Bar

Originally created by @a575606 on GitHub (Feb 25, 2019). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/236  ### Software versions  -All browsers, Floccus 3.2.6, Chrome / Firefox Windows 10, Nextcloud synology dsm docker ### Steps to reproduce I had an issue upgrading from Nextcloud 15.0.2 to 15.0.4. I kept getting stuck in the upgrade procedure and so I had to try a few things until eventually got it working. All my data is restored, caldav, carddav syncs. The only thing that isn't working is bookmark sync with floccus. I can't really tell what's going on because the usernames and passwords were saved. I even set up a new app password for floccus, but it refuses to connect. All I get is the following few lines repeated over and over in the log. Any ideas? I could send you the log, but literally it's the same 4 lines repeated, nothing else. ### Debug log Fetching bookmarks Syncing failed with Network error: Check your network connection and your account details Starting sync process for account admin@cloud.domain.net Overriding title of built-in node 1 Bookmarks bar => Bookmarks Bar

kerem closed this issue

2026-02-25 22:36:32 +03:00

kerem commented

2026-02-25 22:36:32 +03:00

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@marcelklehr commented on GitHub (Feb 25, 2019):

Hey :)
Sorry for your troubles! Could you please provide the following:

Software versions
Browser:
Nextcloud:
Nextcloud Bookmarks app:
Floccus:
Floccus sync method:

@marcelklehr commented on GitHub (Feb 25, 2019): Hey :) Sorry for your troubles! Could you please provide the following: Software versions Browser: Nextcloud: Nextcloud Bookmarks app: Floccus: Floccus sync method:

kerem commented

2026-02-25 22:36:32 +03:00

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@a575606 commented on GitHub (Feb 28, 2019):

Sure thing. Sorry was kind of in a rush last time.

Software versions
Browser: Chrome 72.0.3626.119 (Official Build) (64-bit)
Nextcloud: 15.0.4
Nextcloud Bookmarks app: 0.16.2
Floccus: 3.2.6
Floccus sync method: folders

@a575606 commented on GitHub (Feb 28, 2019): Sure thing. Sorry was kind of in a rush last time. Software versions Browser: Chrome 72.0.3626.119 (Official Build) (64-bit) Nextcloud: 15.0.4 Nextcloud Bookmarks app: 0.16.2 Floccus: 3.2.6 Floccus sync method: folders

kerem commented

2026-02-25 22:36:32 +03:00

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@marcelklehr commented on GitHub (Feb 28, 2019):

Mh, nothing suspicious there. The Error message indicates that there is a problem reaching the server. In order to find out exactly what is going wrong you can open the extension debugger as follows:

Chrome

Go to chrome://extensions
enable Developer mode
click on dist/html/background.html button in floccus' entry next to "Inspect views: "
go to the Network tab
trigger a sync by clicking on force Sync for the floccus account of your choice
go back to the network inspector window and check the network logs

@marcelklehr commented on GitHub (Feb 28, 2019): Mh, nothing suspicious there. The Error message indicates that there is a problem reaching the server. In order to find out exactly what is going wrong you can open the extension debugger as follows: #### Chrome * Go to `chrome://extensions` * enable `Developer mode` * click on `dist/html/background.html` button in floccus' entry next to "Inspect views: " * go to the Network tab * trigger a sync by clicking on `force Sync` for the floccus account of your choice * go back to the network inspector window and check the network logs

kerem commented

2026-02-25 22:36:32 +03:00

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@a575606 commented on GitHub (Feb 28, 2019):

Thank you so much. And sorry to waste your time. That tip helped me see what was going on, which turned out to be related to cached data in Chrome. I cleared the cache and floccus seems to be syncing now. Will let you know if there are any other issues.

@a575606 commented on GitHub (Feb 28, 2019): Thank you so much. And sorry to waste your time. That tip helped me see what was going on, which turned out to be related to cached data in Chrome. I cleared the cache and floccus seems to be syncing now. Will let you know if there are any other issues.

kerem commented

2026-02-25 22:36:32 +03:00

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@marcelklehr commented on GitHub (Feb 28, 2019):

mmh. What was the error in chrome exactly? I'd like to make sure nobody else runs into this :)

@marcelklehr commented on GitHub (Feb 28, 2019): mmh. What was the error in chrome exactly? I'd like to make sure nobody else runs into this :)

kerem commented

2026-02-25 22:36:32 +03:00

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@a575606 commented on GitHub (Mar 1, 2019):

I think this would be an unlikely scenario for someone else to run into. What happened was I updated nextcloud from 5.0.2 to 5.0.4 and the update failed. So I had to install a new installation in order to complete the update. I think Chrome was trying to sync while I was updating and saved the wrong redirect in the cache. In Chrome, the url for my server was being redirected to https:// _/path

@a575606 commented on GitHub (Mar 1, 2019): I think this would be an unlikely scenario for someone else to run into. What happened was I updated nextcloud from 5.0.2 to 5.0.4 and the update failed. So I had to install a new installation in order to complete the update. I think Chrome was trying to sync while I was updating and saved the wrong redirect in the cache. In Chrome, the url for my server was being redirected to https:// _/path

kerem commented

2026-02-25 22:36:32 +03:00

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@marcelklehr commented on GitHub (Mar 1, 2019):

Ah, ok that makes sense. Thanks! :)

@marcelklehr commented on GitHub (Mar 1, 2019): Ah, ok that makes sense. Thanks! :)

kerem commented

2026-02-25 22:36:32 +03:00

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@github-actions[bot] commented on GitHub (Mar 21, 2023):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

@github-actions[bot] commented on GitHub (Mar 21, 2023): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

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starred/floccus#228

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