[GH-ISSUE #1643] Orion browser: Error E036 in Macos and iOS #1087

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opened 2026-02-25 22:38:58 +03:00 by kerem · 40 comments
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Originally created by @octaviz on GitHub (Jun 12, 2024).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1643

Which version of floccus are you using?

5.2

How many bookmarks do you have, roughly?

400

Are you using other means to sync bookmarks in parallel to floccus?

Firefox via Floccus and Mozilla Sync

Sync method

WebDAV

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

iOS 17 and Macos 14

Which version of Nextcloud Bookmarks are you using? (if relevant)

No response

Which version of Nextcloud? (if relevant)

No response

What kind of WebDAV server are you using? (if relevant)

NAS Synology WebDAV server, in Firefox Bowser floccus working well

Describe the Bug

"E036: Missing permissions to access the sync server Última sincronización: hace 2 semanas"

In Orion iOS/MacOS show this window.
Xnip2024-06-12_18-03-40

LOG:
2024-06-12T15:55:16.665Z Starting sync process for account octavi@XXXXX.homeftp.org
2024-06-12T15:55:16.711Z onSyncStart: begin
2024-06-12T15:55:16.712Z onSyncFail
2024-06-12T15:55:16.712Z Syncing failed with E036: Missing permissions to access the sync server
2024-06-12T15:55:16.713Z onSyncFail

This error is for when you use the Firefox extension, when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything.

Expected Behavior

That it did the synchronization without errors, since the WebDAV server works in other browsers with floccus.

To Reproduce

I have tried several options and all give me the same result, I import the profile I have with all the settings and when it tries to synchronize it gives the error

Debug log provided

  • I have provided a debug log file
Originally created by @octaviz on GitHub (Jun 12, 2024). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1643 ### Which version of floccus are you using? 5.2 ### How many bookmarks do you have, roughly? 400 ### Are you using other means to sync bookmarks in parallel to floccus? Firefox via Floccus and Mozilla Sync ### Sync method WebDAV ### Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please. iOS 17 and Macos 14 ### Which version of Nextcloud Bookmarks are you using? (if relevant) _No response_ ### Which version of Nextcloud? (if relevant) _No response_ ### What kind of WebDAV server are you using? (if relevant) NAS Synology WebDAV server, in Firefox Bowser floccus working well ### Describe the Bug "E036: Missing permissions to access the sync server Última sincronización: hace 2 semanas" In Orion iOS/MacOS show this window. <img width="495" alt="Xnip2024-06-12_18-03-40" src="https://github.com/floccusaddon/floccus/assets/856579/bbae776e-f86c-49fa-b268-77ea4c872431"> LOG: 2024-06-12T15:55:16.665Z Starting sync process for account octavi@XXXXX.homeftp.org 2024-06-12T15:55:16.711Z onSyncStart: begin 2024-06-12T15:55:16.712Z onSyncFail 2024-06-12T15:55:16.712Z Syncing failed with E036: Missing permissions to access the sync server 2024-06-12T15:55:16.713Z onSyncFail This error is for when you use the Firefox extension, when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything. ### Expected Behavior That it did the synchronization without errors, since the WebDAV server works in other browsers with floccus. ### To Reproduce I have tried several options and all give me the same result, I import the profile I have with all the settings and when it tries to synchronize it gives the error ### Debug log provided - [X] I have provided a debug log file
kerem 2026-02-25 22:38:58 +03:00
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@github-actions[bot] commented on GitHub (Jun 12, 2024):

Hello 👋

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus and have been maintaining it ever since.
I currently work for Nextcloud which leaves me with less time for side projects like this one
than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue
Cheers 💙

<!-- gh-comment-id:2163433312 --> @github-actions[bot] commented on GitHub (Jun 12, 2024): Hello :wave: Thank you for taking the time to open this issue with floccus. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. I'm Marcel and I created floccus and have been maintaining it ever since. I currently work for Nextcloud which leaves me with less time for side projects like this one than I used to have. I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better *together*. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself. I look forward to working with you on this issue Cheers :blue_heart:
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@marcelklehr commented on GitHub (Jun 12, 2024):

Hello @octaviz
Make sure to disable Firefox Sync when using Floccus, it can cause data corruption. For the missing permissions, can you check the addon settings in about:addons and check whether floccus has network access?

<!-- gh-comment-id:2163454271 --> @marcelklehr commented on GitHub (Jun 12, 2024): Hello @octaviz Make sure to disable Firefox Sync when using Floccus, it can cause data corruption. For the missing permissions, can you check the addon settings in about:addons and check whether floccus has network access?
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@marcelklehr commented on GitHub (Jun 12, 2024):

when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything.

Could it be that the folder you have selected to be synchronized is empty? Then floccus will not do anything, unless there are bookmarks on the server.

<!-- gh-comment-id:2163456178 --> @marcelklehr commented on GitHub (Jun 12, 2024): > when you use the Chrome extension you don't get any error and it doesn't synchronize or do anything, it even shows the "Todo Bien" message in green color, but it doesn't really do anything. Could it be that the folder you have selected to be synchronized is empty? Then floccus will not do anything, unless there are bookmarks on the server.
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@octaviz commented on GitHub (Jun 12, 2024):

I don't think I mentioned that I am using it on the new Orion Browser, you can add FF and Chrome extensions. Maybe that's why it doesn't work, it's an Orion thing I think.

I just created from scratch in my Firefbox a new profile with the same configuration that I put in Orion and it works. Orion is a good browser with lots of options, I don't know if you know it.

https://kagi.com/orion/

<!-- gh-comment-id:2163542576 --> @octaviz commented on GitHub (Jun 12, 2024): I don't think I mentioned that I am using it on the new Orion Browser, you can add FF and Chrome extensions. Maybe that's why it doesn't work, it's an Orion thing I think. I just created from scratch in my Firefbox a new profile with the same configuration that I put in Orion and it works. Orion is a good browser with lots of options, I don't know if you know it. https://kagi.com/orion/
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@marcelklehr commented on GitHub (Jun 12, 2024):

Glad it's working now.

<!-- gh-comment-id:2163681515 --> @marcelklehr commented on GitHub (Jun 12, 2024): Glad it's working now.
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@octaviz commented on GitHub (Jun 12, 2024):

Work in FireFox, in Orion Browser nop

<!-- gh-comment-id:2163685220 --> @octaviz commented on GitHub (Jun 12, 2024): Work in FireFox, in Orion Browser nop
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@marcelklehr commented on GitHub (Jun 12, 2024):

Can you try export the profile you created in Firefox and import in floccus in Orion?

<!-- gh-comment-id:2163706936 --> @marcelklehr commented on GitHub (Jun 12, 2024): Can you try export the profile you created in Firefox and import in floccus in Orion?
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@octaviz commented on GitHub (Jun 12, 2024):

If that is what I have done, it gives error E036, I have also created it manually and the same error.

I think the problem is with the Orion browser and the permissions or some access, because many extensions also do not work as they should.

If you can try it yourself or someone who has MacOS or iOS

<!-- gh-comment-id:2163713888 --> @octaviz commented on GitHub (Jun 12, 2024): If that is what I have done, it gives error E036, I have also created it manually and the same error. I think the problem is with the Orion browser and the permissions or some access, because many extensions also do not work as they should. If you can try it yourself or someone who has MacOS or iOS
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@fufu65 commented on GitHub (Jun 12, 2024):

Hi,
on my Windows 10 PC I have Floccus installed on 4 browsers: Firefox, Edge, Chrome and Brave; two distinct NextCloud accounts configured on all browsers.
Version 5.1.4 worked fine; today's update to version 5.2.0 has problems with some browsers:

  • Firefox with 5.2.0 is ok;
  • Chrome and Brave with 5.2.0 has problems: "E017: Network error: Check your network connection and your account details Last synchronized: 6 ore ago"
  • Edge with 5.1.4 is ok, but not yet updated...
<!-- gh-comment-id:2163734406 --> @fufu65 commented on GitHub (Jun 12, 2024): Hi, on my Windows 10 PC I have Floccus installed on 4 browsers: Firefox, Edge, Chrome and Brave; two distinct NextCloud accounts configured on all browsers. Version 5.1.4 worked fine; today's update to version 5.2.0 has problems with some browsers: - Firefox with 5.2.0 is ok; - Chrome and Brave with 5.2.0 has problems: "E017: Network error: Check your network connection and your account details Last synchronized: 6 ore ago" - Edge with 5.1.4 is ok, but not yet updated...
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@marcelklehr commented on GitHub (Jun 12, 2024):

Hi @fufu65 could you please open a new issue? <3

<!-- gh-comment-id:2163739516 --> @marcelklehr commented on GitHub (Jun 12, 2024): Hi @fufu65 could you please open a new issue? <3
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@strich3 commented on GitHub (Jul 3, 2024):

Still doesn't work yet? Having the same issues

<!-- gh-comment-id:2206852509 --> @strich3 commented on GitHub (Jul 3, 2024): Still doesn't work yet? Having the same issues
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@marcelklehr commented on GitHub (Jul 5, 2024):

So far, I'm assuming this is a bug in Orion browser :/

<!-- gh-comment-id:2210540582 --> @marcelklehr commented on GitHub (Jul 5, 2024): So far, I'm assuming this is a bug in Orion browser :/
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@strich3 commented on GitHub (Jul 5, 2024):

Well, I love Orion but I really need to well sync my bookmarks. But I totaly understand that it is not your responsibility to get it work :D

<!-- gh-comment-id:2210935622 --> @strich3 commented on GitHub (Jul 5, 2024): Well, I love Orion but I really need to well sync my bookmarks. But I totaly understand that it is not your responsibility to get it work :D
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@mdl054 commented on GitHub (Sep 27, 2024):

I can report the same issue on my end

<!-- gh-comment-id:2379979490 --> @mdl054 commented on GitHub (Sep 27, 2024): I can report the same issue on my end
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@scgf commented on GitHub (Sep 28, 2024):

Orion is very picky about which extensions it works with. It doesn't like xbrowsersync either. It does work with Bookmarkhub though. This extension needs to be run manually on each browser to sync bookmarks - which it does very quickly. Although it works perfectly, Bookmarkhub isn't under active development and auto-sync is very unlikely to be added.

https://github.com/dudor/BookmarkHub

<!-- gh-comment-id:2380883704 --> @scgf commented on GitHub (Sep 28, 2024): Orion is very picky about which extensions it works with. It doesn't like xbrowsersync either. It does work with Bookmarkhub though. This extension needs to be run manually on each browser to sync bookmarks - which it does very quickly. Although it works perfectly, Bookmarkhub isn't under active development and auto-sync is very unlikely to be added. https://github.com/dudor/BookmarkHub
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@marcelklehr commented on GitHub (Oct 14, 2024):

I've published a possible fix for this as part of v5.3.1, can you confirm whether this fixes it? (I don't have access to a mac atm :/ )

<!-- gh-comment-id:2410584136 --> @marcelklehr commented on GitHub (Oct 14, 2024): I've published a possible fix for this as part of v5.3.1, can you confirm whether this fixes it? (I don't have access to a mac atm :/ )
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@strich3 commented on GitHub (Oct 14, 2024):

I could try it if I would know how to install the addon :)

<!-- gh-comment-id:2410606841 --> @strich3 commented on GitHub (Oct 14, 2024): I could try it if I would know how to install the addon :)
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@marcelklehr commented on GitHub (Oct 14, 2024):

I would assume you can go to Chrome Webstore and press install?

<!-- gh-comment-id:2410677024 --> @marcelklehr commented on GitHub (Oct 14, 2024): I would assume you can go to Chrome Webstore and press install?
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@strich3 commented on GitHub (Oct 14, 2024):

It isn't merged yet, or is it?

<!-- gh-comment-id:2410697755 --> @strich3 commented on GitHub (Oct 14, 2024): It isn't merged yet, or is it?
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@marcelklehr commented on GitHub (Oct 14, 2024):

It is :)

I've published a possible fix for this as part of v5.3.1

<!-- gh-comment-id:2410707895 --> @marcelklehr commented on GitHub (Oct 14, 2024): It is :) > I've published a possible fix for this as part of v5.3.1
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@strich3 commented on GitHub (Oct 16, 2024):

Still same issue and same error, installed the firefox addon because the chrome addon doesn‘t work at all

<!-- gh-comment-id:2415890654 --> @strich3 commented on GitHub (Oct 16, 2024): Still same issue and same error, installed the firefox addon because the chrome addon doesn‘t work at all
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@egigoka commented on GitHub (Jan 12, 2025):

Nextcloud Bookmarks gives this error, but Linkwarden syncs normally for me!

<!-- gh-comment-id:2585881786 --> @egigoka commented on GitHub (Jan 12, 2025): Nextcloud Bookmarks gives this error, but Linkwarden syncs normally for me!
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@marcelklehr commented on GitHub (Jan 13, 2025):

mmmh

<!-- gh-comment-id:2587673139 --> @marcelklehr commented on GitHub (Jan 13, 2025): mmmh
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@marcelklehr commented on GitHub (Jan 13, 2025):

Indeed, linkwarden currently does not check whether it has permission to access the server. It's a concundrum, because some browsers have permissions in place, while other fail if you ask for permission, but don't fail if you don't 🤔 I still think Orion should fix or implement the permissions API.

<!-- gh-comment-id:2587724021 --> @marcelklehr commented on GitHub (Jan 13, 2025): Indeed, linkwarden currently does not check whether it has permission to access the server. It's a concundrum, because some browsers have permissions in place, while other fail if you ask for permission, but don't fail if you don't :thinking: I still think Orion should fix or implement the permissions API.
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@kotlasu commented on GitHub (Mar 4, 2025):

Dang, I wanted to move away from Firefox (and Firefox Sync) to a combination of Floccus + Orion Browser (on iOS) - thanks to this thread I know that GIT sync is giving me a headache (dreaded E036). It's time to try syncing via Linkwarden then.

Edit: I confirm that syncing between Orion on iOS and Firefox on Linux works if it's set up via Linkwarden (currently tested: their official Cloud/14 days trial).

<!-- gh-comment-id:2698953729 --> @kotlasu commented on GitHub (Mar 4, 2025): Dang, I wanted to move away from Firefox (and Firefox Sync) to a combination of Floccus + Orion Browser (on iOS) - thanks to this thread I know that GIT sync is giving me a headache (dreaded E036). It's time to try syncing via Linkwarden then. Edit: I confirm that syncing between Orion on iOS and Firefox on Linux works if it's set up via Linkwarden (currently tested: their official Cloud/14 days trial).
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@marcelklehr commented on GitHub (Mar 20, 2025):

Mh, something is still off with Orion's permissions API, but I've simply added an exception now for Orion, which makes floccus work with Orion 🎉

<!-- gh-comment-id:2739938458 --> @marcelklehr commented on GitHub (Mar 20, 2025): Mh, something is still off with Orion's permissions API, but I've simply added an exception now for Orion, which makes floccus work with Orion 🎉
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@scgf commented on GitHub (Mar 20, 2025):

I just tried floccus and it's still not working for me - how can I achieve what you've achieved? Do I need to add an exception somewhere? Thank you.

<!-- gh-comment-id:2739978633 --> @scgf commented on GitHub (Mar 20, 2025): I just tried floccus and it's still not working for me - how can I achieve what you've achieved? Do I need to add an exception somewhere? Thank you.
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@marcelklehr commented on GitHub (Mar 20, 2025):

heh, I'm not that fast. I still have to release the fix

<!-- gh-comment-id:2740005458 --> @marcelklehr commented on GitHub (Mar 20, 2025): heh, I'm not that fast. I still have to release the fix
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@scgf commented on GitHub (Mar 20, 2025):

Sorry :)

<!-- gh-comment-id:2740010357 --> @scgf commented on GitHub (Mar 20, 2025): Sorry :)
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@scgf commented on GitHub (Mar 20, 2025):

I’ve installed Floccus v5.4.5 and it still doesn’t work. I’ve tried Nextcloud bookmarks, two different WebDAV addresses and Google. When I have it configured and try to get it to sync it doesn’t even try. Absolutely nothing happens and it doesn’t even generate any logs. I’m using Orion 0.99.132-beta. I used the Floccus xpi version.

<!-- gh-comment-id:2741006676 --> @scgf commented on GitHub (Mar 20, 2025): I’ve installed Floccus v5.4.5 and it still doesn’t work. I’ve tried Nextcloud bookmarks, two different WebDAV addresses and Google. When I have it configured and try to get it to sync it doesn’t even try. Absolutely nothing happens and it doesn’t even generate any logs. I’m using Orion 0.99.132-beta. I used the Floccus xpi version.
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@marcelklehr commented on GitHub (Mar 20, 2025):

Mh, I can confirm in the released version it doesn't work. In my tests it did work, though, will investigate further.

<!-- gh-comment-id:2741122154 --> @marcelklehr commented on GitHub (Mar 20, 2025): Mh, I can confirm in the released version it doesn't work. In my tests it did work, though, will investigate further.
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@marcelklehr commented on GitHub (Mar 20, 2025):

It seems their permissions system is not simply not implemented but consistently returns false for all websites, and I see no way to identify that we're running on Orion either, sigh. This seems to be the revent topic on orionfeedback : https://orionfeedback.org/d/637-res-permission-request-prompts-dont-show-up

<!-- gh-comment-id:2741304782 --> @marcelklehr commented on GitHub (Mar 20, 2025): It seems their permissions system is not simply not implemented but consistently returns false for all websites, and I see no way to identify that we're running on Orion either, sigh. This seems to be the revent topic on orionfeedback : https://orionfeedback.org/d/637-res-permission-request-prompts-dont-show-up
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@ehcorn commented on GitHub (May 9, 2025):

sync via linkwarden works for me too, there's a script to configure it for proxmox pretty painlessly if that's an option for anyone else and the complete setup took me about 10 minutes. configured on iOS too via profile import and syncronizing over tailscale!

<!-- gh-comment-id:2867056705 --> @ehcorn commented on GitHub (May 9, 2025): sync via linkwarden works for me too, there's a script to configure it for proxmox pretty painlessly if that's an option for anyone else and the complete setup took me about 10 minutes. configured on iOS too via profile import and syncronizing over tailscale!
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@marcelklehr commented on GitHub (Jul 27, 2025):

I found a way to identify Orion, now we can ignore the permission system reliably and make sync work on Orion 🎉

<!-- gh-comment-id:3124632895 --> @marcelklehr commented on GitHub (Jul 27, 2025): I found a way to identify Orion, now we can ignore the permission system reliably and make sync work on Orion 🎉
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@marcelklehr commented on GitHub (Aug 10, 2025):

v5.6.0 is out now with Orion support

<!-- gh-comment-id:3172508796 --> @marcelklehr commented on GitHub (Aug 10, 2025): v5.6.0 is out now with Orion support
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@scgf commented on GitHub (Aug 10, 2025):

I still doesn't work. Clicking on 'download once' does nothing, clicking on 'sync now' does nothing. It doesn't even show an error. I'm using Floccus 5.6 and Orion version 0.99.135.0.1-beta (WebKit 622.1.15.19.2). I'm using the same Floccus settings as I use on all my browsers - which work fine.

<!-- gh-comment-id:3172528848 --> @scgf commented on GitHub (Aug 10, 2025): I still doesn't work. Clicking on 'download once' does nothing, clicking on 'sync now' does nothing. It doesn't even show an error. I'm using Floccus 5.6 and Orion version 0.99.135.0.1-beta (WebKit 622.1.15.19.2). I'm using the same Floccus settings as I use on all my browsers - which work fine.
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@marcelklehr commented on GitHub (Aug 10, 2025):

Are you using the Chrome extension or the Firefox extension? Only the firefox extension works on Orion, I believe

<!-- gh-comment-id:3172531062 --> @marcelklehr commented on GitHub (Aug 10, 2025): Are you using the Chrome extension or the Firefox extension? Only the firefox extension works on Orion, I believe
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@scgf commented on GitHub (Aug 10, 2025):

I'm using the Firefox extension.

<!-- gh-comment-id:3172589136 --> @scgf commented on GitHub (Aug 10, 2025): I'm using the Firefox extension.
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@sbugzu commented on GitHub (Aug 11, 2025):

The Firefox extension doesn't work on my MacOS either, but the Chrome extension works fine.
After installing and configuring it, try restarting your browser.
The extension didn't work at first, but restarting it fixed the problem.

<!-- gh-comment-id:3173613147 --> @sbugzu commented on GitHub (Aug 11, 2025): The Firefox extension doesn't work on my MacOS either, but the Chrome extension works fine. After installing and configuring it, try restarting your browser. The extension didn't work at first, but restarting it fixed the problem.
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@scgf commented on GitHub (Aug 11, 2025):

Yes, I can confirm the Chrome extension works perfectly on macOS. Thank you @sbugzu.

<!-- gh-comment-id:3174392377 --> @scgf commented on GitHub (Aug 11, 2025): Yes, I can confirm the Chrome extension works perfectly on macOS. Thank you @sbugzu.
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