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[GH-ISSUE #1567] Android app never gets past splash screen #1036
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Originally created by @rudism on GitHub (Mar 23, 2024).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1567
Which version of floccus are you using?
5.0.11
Sync method
WebDAV
Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.
Android 12 XTRONS head unit for car
Which version of Nextcloud Bookmarks are you using? (if relevant)
No response
Which version of Nextcloud? (if relevant)
No response
What kind of WebDAV server are you using? (if relevant)
No response
Describe the Bug
On the Android 12 head unit in my car, when I launch Floccus (tried both f-droid and play store versions) it just sits forever on the white splash screen with a blue cloud check mark icon in the center and never advances into the app, even after several minutes of waiting.
Expected Behavior
The app should finish launching and let me set up my sync options.
To Reproduce
This is a stock, non-rooted Android 12 XTRONS head unit installed in the dashboard of my car. Not sure how you could reproduce (I have several other Android devices and floccus works fine on all of those). I can't produce floccus debug logs from the head unit since I can't get past the splash screen to configure the sync settings, but I used a LogCat app on the device to capture these logs from floccus when I launch it, in case it gives some clue to what's going on.
23_03-14-29-59_649.log
I tried removing and reinstalling, restarting the unit, clearing the app's cache, and made sure all permissions are granted, but have never gotten past the white splash screen with the logo in the center.
Debug log provided
@github-actions[bot] commented on GitHub (Mar 23, 2024):
Hello 👋
Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus and have been maintaining it ever since.
I currently work for Nextcloud which leaves me with less time for side projects like this one
than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.
I look forward to working with you on this issue
Cheers 💙
@marcelklehr commented on GitHub (Apr 21, 2024):
Mmh, the log is not very helpful, but given that the same version works on other devices it might be the Android version is too old?
@rudism commented on GitHub (Apr 22, 2024):
Based on this error:
My best guess is the webview on that device is too old (it's v60-something, I forget exactly). It has its own
com.android.webviewpackage that doesn't update with Google's version from the play store so it seems to be locked in, as the device itself is very unlikely to get any software updates from the manufacturer. Possible solution that I found involves adding some polyfills to get capacitor working on older webview versions:https://forum.ionicframework.com/t/problems-with-white-screen-after-splash-screen-on-android-7-and-below-ionic-7-with-angular/238019
@marcelklehr commented on GitHub (May 3, 2024):
I added support for Android Chrome v60+, hopefully that works
@github-actions[bot] commented on GitHub (May 4, 2025):
This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.