[GH-ISSUE #1547] E017 network error #1018

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opened 2026-02-25 22:38:44 +03:00 by kerem · 18 comments
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Originally created by @Nietzscheanman on GitHub (Feb 20, 2024).
Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1547

Which version of floccus are you using?

5.0.9

Sync method

Nextcloud Bookmarks

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Brave 1.62.165

Which version of Nextcloud Bookmarks are you using? (if relevant)

13.1.3

Which version of Nextcloud? (if relevant)

28.0.2

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

What went before: Have Floccus running on desktop without any issues (i.e. syncing to Nextcloud as expected). Desktop is using Floccus 4.19.1 (not sure how to update it to latest version, and reluctant anyway given the current issue). Nextcloud is hosted on local server on the LAN.

Current issue:
Once I try to sync I get "E017: Network error: check your network connection and your account details", even though the network connection seems to be fully operational (Nextcloud is syncing + everything works from the browser with the same address and account details).

Expected Behavior

Same syncing behaviour as on the desktop.

To Reproduce

  1. Wanted to set up Floccus on laptop so it syncs with desktop bookmarks via Nextcloud.
  2. Note: laptop is also synching with Nextcloud without any issues for a long time already (both via LAN or via VPN when remote).
  3. Laptop is on same LAN. Alternatively, it can connect via VPN to the server to access the LAN (tried both while troubleshooting this issue, wireguard or not does not make a difference) and thus sync with Nextcloud, which works as intended.
  4. When installing Floccus using the exact same login as on the desktop etc. I get sent from the setup process of Floccus to the Nextcloud portal in my browser to grant access (which seems to confirm that the address is correct).
  5. Once I try to sync I get "E017: Network error: check your network connection and your account details", even though the network connection seems to be fully operational (Nextcloud is syncing + everything works from the browser with the same address and account details).

Debug log provided

  • I have provided a debug log file
Originally created by @Nietzscheanman on GitHub (Feb 20, 2024). Original GitHub issue: https://github.com/floccusaddon/floccus/issues/1547 ### Which version of floccus are you using? 5.0.9 ### Sync method Nextcloud Bookmarks ### Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please. Brave 1.62.165 ### Which version of Nextcloud Bookmarks are you using? (if relevant) 13.1.3 ### Which version of Nextcloud? (if relevant) 28.0.2 ### What kind of WebDAV server are you using? (if relevant) _No response_ ### Describe the Bug **What went before:** Have Floccus running on desktop without any issues (i.e. syncing to Nextcloud as expected). Desktop is using Floccus 4.19.1 (not sure how to update it to latest version, and reluctant anyway given the current issue). Nextcloud is hosted on local server on the LAN. **Current issue:** **Once I try to sync I get "E017: Network error: check your network connection and your account details"**, even though the network connection seems to be fully operational (Nextcloud is syncing + everything works from the browser with the same address and account details). ### Expected Behavior Same syncing behaviour as on the desktop. ### To Reproduce 1. **Wanted to set up Floccus on laptop** so it syncs with desktop bookmarks via Nextcloud. 2. Note: laptop is also synching with Nextcloud without any issues for a long time already (both via LAN or via VPN when remote). 3. Laptop is on same LAN. Alternatively, it can connect via VPN to the server to access the LAN (tried both while troubleshooting this issue, wireguard or not does not make a difference) and thus sync with Nextcloud, which works as intended. 4. When installing Floccus using the exact same login as on the desktop etc. I get sent from the setup process of Floccus to the Nextcloud portal in my browser to grant access (which seems to confirm that the address is correct). 5. **Once I try to sync I get "E017: Network error: check your network connection and your account details"**, even though the network connection seems to be fully operational (Nextcloud is syncing + everything works from the browser with the same address and account details). ### Debug log provided - [ ] I have provided a debug log file
kerem 2026-02-25 22:38:44 +03:00
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@github-actions[bot] commented on GitHub (Feb 20, 2024):

Hello 👋

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus and have been maintaining it ever since.
I currently work for Nextcloud which leaves me with less time for side projects like this one
than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
collaborate to make this software better. For everyone.
Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue
Cheers 💙

<!-- gh-comment-id:1954530426 --> @github-actions[bot] commented on GitHub (Feb 20, 2024): Hello :wave: Thank you for taking the time to open this issue with floccus. I know it's frustrating when software causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at and if possible solved. I'm Marcel and I created floccus and have been maintaining it ever since. I currently work for Nextcloud which leaves me with less time for side projects like this one than I used to have. I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it. Until then, please be patient. Note also that GitHub is a place where people meet to make software better *together*. Nobody here is under any obligation to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can collaborate to make this software better. For everyone. Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and try to fix the odd bug yourself. Everyone will be thankful for extra helping hands! One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the forum, to twitter or somewhere else. But this is a technical issue tracker, so please make sure to focus on the tech and keep your opinions to yourself. I look forward to working with you on this issue Cheers :blue_heart:
Author
Owner

@swirlypillow commented on GitHub (Feb 23, 2024):

bump. same thing here. nextcloud 28.0.2. floccus 5.0.9 brave 1.63.161. floccus gives E017 network error. other computer using floccus 4.19.1, on same LAN, syncs fine.

<!-- gh-comment-id:1961900177 --> @swirlypillow commented on GitHub (Feb 23, 2024): bump. same thing here. nextcloud 28.0.2. floccus 5.0.9 brave 1.63.161. floccus gives E017 network error. other computer using floccus 4.19.1, on same LAN, syncs fine.
Author
Owner

@Nietzscheanman commented on GitHub (Feb 27, 2024):

Update: no longer syncing on desktop either (nothing changed to settings etc.).

Then tried updating the plugin on desktop to v5.0.9 but this did not solve anything.

I.e. Floccus is currently not working on desktop nor laptop (error E017), while Nextcloud itself ontinues to be working without any issues on both.

<!-- gh-comment-id:1967026701 --> @Nietzscheanman commented on GitHub (Feb 27, 2024): Update: no longer syncing on desktop either (nothing changed to settings etc.). Then tried updating the plugin on desktop to v5.0.9 but this did not solve anything. I.e. Floccus is currently not working on desktop nor laptop (error E017), while Nextcloud itself ontinues to be working without any issues on both.
Author
Owner

@marcelklehr commented on GitHub (Mar 2, 2024):

Hi @Nietzscheanman
I'm sorry for the troubles.

Can you try the following?

Firefox

  • Go to about:debugging
  • go to "This firefox"
  • click on Inspect button next to floccus entry
  • go to the network tab in the inspector
  • trigger a sync by clicking on sync now for the account of your choice.
  • check the failing network requests

Chrome / Chrome-based

  • Go to chrome://extensions
  • enable Developer mode
  • click on dist/html/background.html button in floccus' entry next to "Inspect views: "
  • go to the network tab in the inspector window
  • trigger a sync by clicking on sync now for the account of your choice
  • check the failing network requests
<!-- gh-comment-id:1974766879 --> @marcelklehr commented on GitHub (Mar 2, 2024): Hi @Nietzscheanman I'm sorry for the troubles. Can you try the following? #### Firefox * Go to `about:debugging` * go to "This firefox" * click on `Inspect` button next to floccus entry * go to the network tab in the inspector * trigger a sync by clicking on `sync now` for the account of your choice. * check the failing network requests #### Chrome / Chrome-based * Go to `chrome://extensions` * enable `Developer mode` * click on `dist/html/background.html` button in floccus' entry next to "Inspect views: " * go to the network tab in the inspector window * trigger a sync by clicking on `sync now` for the account of your choice * check the failing network requests
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

Hello,

Inspect views does not list the option you refer to

image

I think I did find what you were referring to however via "service worker":
image

Note this is via LAN and everything else related to Nextcloud is working.

Floccus will not let me create an account with an http address.

If I create an account and then drop the "s" from https afterwards, I get a different error:
image

<!-- gh-comment-id:1976121319 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): Hello, Inspect views does not list the option you refer to ![image](https://github.com/floccusaddon/floccus/assets/148869219/7b3d2d78-ba65-42d5-9d0b-14a5c2d2ebed) I think I did find what you were referring to however via "service worker": ![image](https://github.com/floccusaddon/floccus/assets/148869219/e6cfb871-70d4-4902-b112-3226f4daa02c) Note this is via LAN and everything else related to Nextcloud is working. Floccus will not let me create an account with an http address. If I create an account and then drop the "s" from https afterwards, I get a different error: ![image](https://github.com/floccusaddon/floccus/assets/148869219/57400587-b45f-4430-93a7-062cdfdab7aa)
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

CERT_AUTHORITY_INVALID means your SSL/TLS setup is broken

<!-- gh-comment-id:1976180269 --> @marcelklehr commented on GitHub (Mar 4, 2024): CERT_AUTHORITY_INVALID means your SSL/TLS setup is broken
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

There is no SSL certificate, it just runs on the LAN so figured not worth the hassle (and it used to work before with Floccus)?

<!-- gh-comment-id:1976184498 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): There is no SSL certificate, it just runs on the LAN so figured not worth the hassle (and it used to work before with Floccus)?
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

Floccus will not let me create an account with an http address.

It warns you, but it should still work.

Can you check the response body of that 400 Error to see what it says?

<!-- gh-comment-id:1976222134 --> @marcelklehr commented on GitHub (Mar 4, 2024): > Floccus will not let me create an account with an http address. It warns you, but it should still work. Can you check the response body of that 400 Error to see what it says?
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

Hello,

No it will not let me create the account (it indeed shows the warning but then nothing happens when clicking "connect"). I can create an https one and then remove the s in the option menu, thus triggering the 400 error.

image

There is a 2nd one as well with request method "delete" instead of "post".

Thanks

<!-- gh-comment-id:1976257411 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): Hello, No it will not let me create the account (it indeed shows the warning but then nothing happens when clicking "connect"). I can create an https one and then remove the s in the option menu, thus triggering the 400 error. ![image](https://github.com/floccusaddon/floccus/assets/148869219/9ebd7958-5d38-42cb-89b5-d34fc34e3147) There is a 2nd one as well with request method "delete" instead of "post". Thanks
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

Can you show the Request body and response body tab?

<!-- gh-comment-id:1976264834 --> @marcelklehr commented on GitHub (Mar 4, 2024): Can you show the Request body and response body tab?
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

image

<!-- gh-comment-id:1976276628 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): ![image](https://github.com/floccusaddon/floccus/assets/148869219/2cc66311-0030-4256-a775-cf00c6ae4774)
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

I mean the Request body and response body of the network request :)

<!-- gh-comment-id:1976279148 --> @marcelklehr commented on GitHub (Mar 4, 2024): I mean the Request body and response body of the network request :)
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

Do you mean this?

image

<!-- gh-comment-id:1976285577 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): Do you mean this? ![image](https://github.com/floccusaddon/floccus/assets/148869219/dcc74f5b-64e0-40d7-b8d5-b07c463d778a)
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

When examinig a network request in the Netowrk tab there is usually a sub tab line where you can see request and response bodies, you only sent a picture of the headers

<!-- gh-comment-id:1976291514 --> @marcelklehr commented on GitHub (Mar 4, 2024): When examinig a network request in the Netowrk tab there is usually a sub tab line where you can see request and response bodies, you only sent a picture of the headers
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

The only thing I can additionally find here is that it says "The plain HTTP request was sent to HTTPS port" (not an IT guy as you may have noticed :)

<!-- gh-comment-id:1976306112 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): The only thing I can additionally find here is that it says "The plain HTTP request was sent to HTTPS port" (not an IT guy as you may have noticed :)
Author
Owner

@marcelklehr commented on GitHub (Mar 4, 2024):

The plain HTTP request was sent to HTTPS port

that's not good. If you don't use HTTPS you shouldn't use that HTTPS port

<!-- gh-comment-id:1976346285 --> @marcelklehr commented on GitHub (Mar 4, 2024): > The plain HTTP request was sent to HTTPS port that's not good. If you don't use HTTPS you shouldn't use that HTTPS port
Author
Owner

@Nietzscheanman commented on GitHub (Mar 4, 2024):

OK, not sure what changed because it used to work before with the same port :/

Anyway, I think it probably means no more Floccus for me since I lack the technical knowhow to set up an http port for Nextcloud via docker. Tried looking around a bit already and will look into it a bit more but I don't want to mess up my Nextcloud somehow.

Thanks for the responses.

<!-- gh-comment-id:1976439329 --> @Nietzscheanman commented on GitHub (Mar 4, 2024): OK, not sure what changed because it used to work before with the same port :/ Anyway, I think it probably means no more Floccus for me since I lack the technical knowhow to set up an http port for Nextcloud via docker. Tried looking around a bit already and will look into it a bit more but I don't want to mess up my Nextcloud somehow. Thanks for the responses.
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@github-actions[bot] commented on GitHub (Mar 5, 2025):

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

<!-- gh-comment-id:2699345260 --> @github-actions[bot] commented on GitHub (Mar 5, 2025): This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.
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