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[GH-ISSUE #3172] Connection error when entering a password via the dialogue box on Cisco Devices #2112

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opened 2026-02-27 00:06:08 +03:00 by kerem · 5 comments

kerem commented

2026-02-27 00:06:08 +03:00

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Originally created by @mbzik on GitHub (Dec 13, 2023).
Original GitHub issue: https://github.com/electerm/electerm/issues/3172

Electerm Version and download file extension(Electerm版本和下载文件后缀)

electerm-xx.xx.xx-win-x64-installer.exe

Platform detail (平台详情)

Microsoft Windows NT 10.0.17134.0 x64

What steps will reproduce the bug?(重新问题的详细步骤)

Create a new bookmark
Specify ip address, port and user (The remote device must be cisco networking equipment)
Click connect
Enter password
We're getting an error:
error
(SSH) Channel open failure:

What should have happened?(期望的结果)

Successful connection

Would this happen in other terminal app(是否能够在其他同类软件重现这个问题)

Successful connection

Additional information(其他任何相关信息)

At the same time, if you specify a password immediately when creating a bookmark, then everything will be successful and it will be installed, the problem occurs only when entering a password through the dialogue box

Originally created by @mbzik on GitHub (Dec 13, 2023). Original GitHub issue: https://github.com/electerm/electerm/issues/3172 ### Electerm Version and download file extension(Electerm版本和下载文件后缀) electerm-xx.xx.xx-win-x64-installer.exe ### Platform detail (平台详情) Microsoft Windows NT 10.0.17134.0 x64 ### What steps will reproduce the bug?(重新问题的详细步骤) Create a new bookmark Specify ip address, port and user (The remote device must be cisco networking equipment) Click connect Enter password We're getting an error: error (SSH) Channel open failure: ### What should have happened?(期望的结果) Successful connection ### Would this happen in other terminal app(是否能够在其他同类软件重现这个问题) Successful connection ### Additional information(其他任何相关信息) At the same time, if you specify a password immediately when creating a bookmark, then everything will be successful and it will be installed, the problem occurs only when entering a password through the dialogue box

kerem added the

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2026-02-27 00:06:08 +03:00

kerem commented

2026-02-27 00:06:08 +03:00

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@mbzik commented on GitHub (Dec 13, 2023):

Electerm Version and download file extension(Electerm版本和下载文件后缀)
electerm-1.37.60-win-x64-installer.exe

@mbzik commented on GitHub (Dec 13, 2023): Electerm Version and download file extension(Electerm版本和下载文件后缀) electerm-1.37.60-win-x64-installer.exe

kerem commented

2026-02-27 00:06:08 +03:00

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@zxdong262 commented on GitHub (Dec 14, 2023):

thank you for the feedback, would fix in next release

@zxdong262 commented on GitHub (Dec 14, 2023): thank you for the feedback, would fix in next release

kerem commented

2026-02-27 00:06:08 +03:00

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@zxdong262 commented on GitHub (Dec 14, 2023):

Can not reproduce this situation, may take longger to investigate

@zxdong262 commented on GitHub (Dec 14, 2023): Can not reproduce this situation, may take longger to investigate

kerem commented

2026-02-27 00:06:08 +03:00

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@zxdong262 commented on GitHub (Dec 15, 2023):

Can you provide a screenshot of the password dialog?

@zxdong262 commented on GitHub (Dec 15, 2023): Can you provide a screenshot of the password dialog?

kerem commented

2026-02-27 00:06:08 +03:00

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@mbzik commented on GitHub (Dec 16, 2023):

Screenshot of dialog. When u write wrong password it become to infinity loading. If i write a correct password get an error:
error
(SSH) Channel open failure:

But if i set a password when creating bookmark it works fine.

@mbzik commented on GitHub (Dec 16, 2023): ![image](https://github.com/electerm/electerm/assets/96786127/081bd4b7-6ebf-492f-9b5d-126f696c0433) Screenshot of dialog. When u write wrong password it become to infinity loading. If i write a correct password get an error: error (SSH) Channel open failure: But if i set a password when creating bookmark it works fine.