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[GH-ISSUE #2485] [Bug]: Email not sending in Direct Template when DICTATE NEXT SIGNER is enabled #692

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opened 2026-02-26 18:48:05 +03:00 by kerem · 1 comment

kerem commented

2026-02-26 18:48:05 +03:00

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Originally created by @KarloDerEchte on GitHub (Feb 12, 2026).
Original GitHub issue: https://github.com/documenso/documenso/issues/2485

Issue Description

When using a direct template with Dictate next signer enabled the next signer doesnt gets the signing request email, even when turned on. This only happens when dictate next signer is enabled, if this is turned off the issue disappears.

Steps to Reproduce

Create a Direct Template
Make it Public
Set Signing Order and Dictate Next Signer to enabled
Dictate a next signer
See that you dont get a email even if email in template is turned on

Expected Behavior

Next signer should get a signing request email

Current Behavior

user currently doesnt gets a email

Screenshots (optional)

No response

Operating System [e.g., Windows 10]

Windows 11

Browser [e.g., Chrome, Firefox]

Chrome, Edge

Version [e.g., 2.0.1]

2.6.0

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @KarloDerEchte on GitHub (Feb 12, 2026). Original GitHub issue: https://github.com/documenso/documenso/issues/2485 ### Issue Description When using a direct template with Dictate next signer enabled the next signer doesnt gets the signing request email, even when turned on. This only happens when dictate next signer is enabled, if this is turned off the issue disappears. ### Steps to Reproduce 1. Create a Direct Template 2. Make it Public 3. Set Signing Order and Dictate Next Signer to enabled 4. Dictate a next signer 5. See that you dont get a email even if email in template is turned on ### Expected Behavior Next signer should get a signing request email ### Current Behavior user currently doesnt gets a email ### Screenshots (optional) _No response_ ### Operating System [e.g., Windows 10] Windows 11 ### Browser [e.g., Chrome, Firefox] Chrome, Edge ### Version [e.g., 2.0.1] 2.6.0 ### Please check the boxes that apply to this issue report. - [x] I have searched the existing issues to make sure this is not a duplicate. - [x] I have provided steps to reproduce the issue. - [x] I have included relevant environment information. - [x] I have included any relevant screenshots. - [x] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [ ] I want to work on creating a PR for this issue if approved

kerem added the

status: triage

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2026-02-26 18:48:05 +03:00

kerem commented

2026-02-26 18:48:05 +03:00

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@KarloDerEchte commented on GitHub (Feb 12, 2026):

The issue only appears with the user after the one that created the document from the direct template. The third user gets the email again.

@KarloDerEchte commented on GitHub (Feb 12, 2026): The issue only appears with the user after the one that created the document from the direct template. The third user gets the email again.

kerem referenced this issue

2026-02-26 19:31:56 +03:00

[PR #692] [MERGED] perf(web, lib): do not await inside promise statements #1122

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