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[GH-ISSUE #2139] Email Rendering Issue: No Word Wrap, Horizontal Scrolling Required #620

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opened 2026-02-26 18:47:48 +03:00 by kerem · 1 comment

kerem commented

2026-02-26 18:47:48 +03:00

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Originally created by @NDCallahan on GitHub (Nov 6, 2025).
Original GitHub issue: https://github.com/documenso/documenso/issues/2139

Issue Description

When sending documents for signature, entering a long message that gets sent out to the signee's presents a horizontal scrollbar instead of breaking the text to the next line.

Steps to Reproduce

Log into documenso
create new document/upload
enter information for steps 1-3, then continue to step 4
when entering the data for step 4, create a long message. (mine has 487 characters)
send the email

Expected Behavior

When receiving the email, I expect the content to wrap naturally without triggering a horizontal scrollbar. Text should break to the next line as needed for readability.

Current Behavior

The text does not break into lines; instead, it continues in a single horizontal flow unless a new line is introduced.

Screenshots (optional)

Operating System [e.g., Windows 10]

Windows 11, Mac OS Tahoe

Browser [e.g., Chrome, Firefox]

Chrome, Firefox, Safari, Outlook

Version [e.g., 2.0.1]

1.13.1

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @NDCallahan on GitHub (Nov 6, 2025). Original GitHub issue: https://github.com/documenso/documenso/issues/2139 ### Issue Description When sending documents for signature, entering a long message that gets sent out to the signee's presents a horizontal scrollbar instead of breaking the text to the next line. ### Steps to Reproduce 1. Log into documenso 2. create new document/upload 3. enter information for steps 1-3, then continue to step 4 4. when entering the data for step 4, create a long message. (mine has 487 characters) 5. send the email ### Expected Behavior When receiving the email, I expect the content to wrap naturally without triggering a horizontal scrollbar. Text should break to the next line as needed for readability. ### Current Behavior The text does not break into lines; instead, it continues in a single horizontal flow unless a new line is introduced. ### Screenshots (optional) <img width="1393" height="835" alt="Image" src="https://github.com/user-attachments/assets/224fd741-ca89-4b0a-9d46-ebe25480f014" /> ### Operating System [e.g., Windows 10] Windows 11, Mac OS Tahoe ### Browser [e.g., Chrome, Firefox] Chrome, Firefox, Safari, Outlook ### Version [e.g., 2.0.1] 1.13.1 ### Please check the boxes that apply to this issue report. - [x] I have searched the existing issues to make sure this is not a duplicate. - [x] I have provided steps to reproduce the issue. - [x] I have included relevant environment information. - [x] I have included any relevant screenshots. - [x] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [ ] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:47:48 +03:00

closed this issue
added the
status: triage
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kerem commented

2026-02-26 18:47:49 +03:00

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@tanushree-coder-girl commented on GitHub (Nov 10, 2025):

Hi,
I’ve opened a PR that fixes this issue by preserving word wrap and line breaks in the email body to prevent horizontal scrolling.
Here’s the PR: #2159
Please take a look and let me know if any further changes are needed.

@tanushree-coder-girl commented on GitHub (Nov 10, 2025): Hi, I’ve opened a PR that fixes this issue by preserving word wrap and line breaks in the email body to prevent horizontal scrolling. Here’s the PR: #2159 Please take a look and let me know if any further changes are needed.

kerem referenced this issue

2026-02-26 19:31:55 +03:00

[PR #689] [CLOSED] fix: fix password form validation and update password logic for oauth… #1120

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starred/documenso#620

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