[GH-ISSUE #2029] Improve invite email #582

Closed
opened 2026-02-26 18:47:40 +03:00 by kerem · 1 comment
Owner

Originally created by @samuel-cglg on GitHub (Sep 15, 2025).
Original GitHub issue: https://github.com/documenso/documenso/issues/2029

Describe the improvement you are suggesting in detail

We got feedback from some of our users about the invite email: an user with SIGNER role will receive an invitation email with 2 choices: "Reject Document" or "Sign Document".

Image

Some users got confused here as they are afraid to click on either choice because they think the document will get signed just by clicking on the button "Sign Document", without even having the possibility to first see the document. Same thing for the reject button.

Suggestion

Replace the buttons in this email with a single button labelled like "View Document to sign" (open to better ideas here)?

Image

Additional Information & Alternatives (optional)

No response

Do you want to work on this improvement?

Yes

Please check the boxes that apply to this improvement suggestion.

  • I have searched the existing issues and improvement suggestions to avoid duplication.
  • I have provided a clear description of the improvement being suggested.
  • I have explained the rationale behind this improvement.
  • I have included any relevant technical details or design suggestions.
  • I understand that this is a suggestion and that there is no guarantee of implementation.
Originally created by @samuel-cglg on GitHub (Sep 15, 2025). Original GitHub issue: https://github.com/documenso/documenso/issues/2029 ### Describe the improvement you are suggesting in detail We got feedback from some of our users about the invite email: an user with SIGNER role will receive an invitation email with 2 choices: "Reject Document" or "Sign Document". <img width="641" height="538" alt="Image" src="https://github.com/user-attachments/assets/03f863d5-dfad-4663-9472-fb2dd3cc866b" /> Some users got confused here as they are afraid to click on either choice because they think the document will get signed just by clicking on the button "Sign Document", without even having the possibility to first see the document. Same thing for the reject button. ## Suggestion Replace the buttons in this email with a single button labelled like "View Document to sign" (open to better ideas here)? <img width="641" height="538" alt="Image" src="https://github.com/user-attachments/assets/35dc01b6-c482-4dfb-a20c-3ca9be19fb63" /> ### Additional Information & Alternatives (optional) _No response_ ### Do you want to work on this improvement? Yes ### Please check the boxes that apply to this improvement suggestion. - [x] I have searched the existing issues and improvement suggestions to avoid duplication. - [x] I have provided a clear description of the improvement being suggested. - [x] I have explained the rationale behind this improvement. - [x] I have included any relevant technical details or design suggestions. - [x] I understand that this is a suggestion and that there is no guarantee of implementation.
kerem 2026-02-26 18:47:40 +03:00
Author
Owner

@catalinpit commented on GitHub (Sep 29, 2025):

Hi @samuel-cglg, thanks for the suggestion! We'll discuss it and have a look at the PR.

<!-- gh-comment-id:3345262458 --> @catalinpit commented on GitHub (Sep 29, 2025): Hi @samuel-cglg, thanks for the suggestion! We'll discuss it and have a look at the PR.
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/documenso#582
No description provided.