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[GH-ISSUE #1826] Certificate is not attached in the final PDF #527

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opened 2026-02-26 18:47:26 +03:00 by kerem · 5 comments

kerem commented

2026-02-26 18:47:26 +03:00

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Originally created by @ZoXx on GitHub (Jun 6, 2025).
Original GitHub issue: https://github.com/documenso/documenso/issues/1826

Issue Description

I am running Documenso public and everything works fine.
The certificate is not appearing in the final PDF but I am able to download the individual certificate separately via audit.

Steps to Reproduce

No response

Expected Behavior

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Current Behavior

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Screenshots (optional)

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Operating System [e.g., Windows 10]

Docker

Browser [e.g., Chrome, Firefox]

Chrome

Version [e.g., 2.0.1]

v1.11.0

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @ZoXx on GitHub (Jun 6, 2025). Original GitHub issue: https://github.com/documenso/documenso/issues/1826 ### Issue Description I am running Documenso public and everything works fine. The certificate is not appearing in the final PDF but I am able to download the individual certificate separately via audit. ### Steps to Reproduce _No response_ ### Expected Behavior _No response_ ### Current Behavior _No response_ ### Screenshots (optional) _No response_ ### Operating System [e.g., Windows 10] Docker ### Browser [e.g., Chrome, Firefox] Chrome ### Version [e.g., 2.0.1] v1.11.0 ### Please check the boxes that apply to this issue report. - [x] I have searched the existing issues to make sure this is not a duplicate. - [ ] I have provided steps to reproduce the issue. - [x] I have included relevant environment information. - [ ] I have included any relevant screenshots. - [x] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [ ] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:47:26 +03:00

closed this issue
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status: triage
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kerem commented

2026-02-26 18:47:27 +03:00

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@github-actions[bot] commented on GitHub (Jun 6, 2025):

Thank you for opening your first issue and for being a part of the open signing revolution!

One of our team members will review it and get back to you as soon as it possible 💚

Meanwhile, please feel free to hop into our community in Discord

@github-actions[bot] commented on GitHub (Jun 6, 2025): Thank you for opening your first issue and for being a part of the open signing revolution! <br /> One of our team members will review it and get back to you as soon as it possible 💚 <br /> Meanwhile, please feel free to hop into our community in [Discord](https://documen.so/discord)

kerem commented

2026-02-26 18:47:27 +03:00

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@jotbhathal commented on GitHub (Jun 7, 2025):

I was also wondering the same thing, the final signed document from services like Docusign & even Google's latest implementation includes the audit logs attached to the final signed document or there should be an option to download them alongside the document as most businesses(atleast the customers I tried to convert to Documenso users for pricing reasons) interested in using Documenso would like it so it's easier for them to record keep etc..

I tried the self hosted version as well - rest of the functionality is great & how audit logs are actually available via UI is all great.

Also ran into issues with downloading audit logs separately, the IP Addresses & Browser column is not showing up when I download the audit logs, however this information can be seen in the UI

@jotbhathal commented on GitHub (Jun 7, 2025): I was also wondering the same thing, the final signed document from services like Docusign & even Google's latest implementation **includes the audit logs attached to the final signed document or there should be an option to download them alongside the document as most businesses(atleast the customers I tried to convert to Documenso users for pricing reasons) interested in using Documenso would like it so it's easier for them to record keep etc.**. I tried the self hosted version as well - rest of the functionality is great & how audit logs are actually available via UI is all great. Also ran into issues with downloading audit logs separately, **the IP Addresses & Browser column is not showing up when I download the audit logs, however this information can be seen in the UI**

kerem commented

2026-02-26 18:47:27 +03:00

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@kieljohn commented on GitHub (Jun 9, 2025):

See https://github.com/documenso/documenso/issues/1634, it appears that the self-hosted version needs further configuration to include the signing cert in the emails.

@kieljohn commented on GitHub (Jun 9, 2025): See https://github.com/documenso/documenso/issues/1634, it appears that the self-hosted version needs further configuration to include the signing cert in the emails.

kerem commented

2026-02-26 18:47:27 +03:00

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@ZoXx commented on GitHub (Jul 25, 2025):

still in latest version too?

@ZoXx commented on GitHub (Jul 25, 2025): still in latest version too?

kerem commented

2026-02-26 18:47:27 +03:00

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Owner

@ZoXx commented on GitHub (Aug 26, 2025):

any news here?

@ZoXx commented on GitHub (Aug 26, 2025): any news here?

kerem referenced this issue

2026-02-26 19:31:30 +03:00

[PR #527] [MERGED] docs: add render one click deploy for refresh #1021

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