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[GH-ISSUE #1659] Document not found after uploading via Api #469

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opened 2026-02-26 18:47:11 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 18:47:11 +03:00

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Originally created by @youmusthaveit on GitHub (Feb 19, 2025).
Original GitHub issue: https://github.com/documenso/documenso/issues/1659

Issue Description

Hello,

i try to upload a document to documenso with v1 Api. After I upload them, its not possible to acces them in the documenso Web UI.
The document exists in s3 bucket.

After i try to upload them via the Web UI, I see a difference in the uploaded directory. The Web UI creates a folder an then an subfolder. The Api only creates a folder.

Steps to Reproduce

I follow the example from this page https://docs.documenso.com/developers/public-api/reference#upload-a-document

First POST Api Call
Second Put Api Call to the presinged URL

Expected Behavior

See the document in documenso WEB UI

Current Behavior

Document ist not found

Screenshots (optional)

Operating System [e.g., Windows 10]

Linux, Windows

Browser [e.g., Chrome, Firefox]

Chrome

Version [e.g., 2.0.1]

latest

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @youmusthaveit on GitHub (Feb 19, 2025). Original GitHub issue: https://github.com/documenso/documenso/issues/1659 ### Issue Description Hello, i try to upload a document to documenso with v1 Api. After I upload them, its not possible to acces them in the documenso Web UI. The document exists in s3 bucket. After i try to upload them via the Web UI, I see a difference in the uploaded directory. The Web UI creates a folder an then an subfolder. The Api only creates a folder. ![Image](https://github.com/user-attachments/assets/fec65ccb-0c17-441e-96d1-4c2037925500) ### Steps to Reproduce I follow the example from this page https://docs.documenso.com/developers/public-api/reference#upload-a-document First POST Api Call Second Put Api Call to the presinged URL ### Expected Behavior See the document in documenso WEB UI ### Current Behavior Document ist not found ### Screenshots (optional) ![Image](https://github.com/user-attachments/assets/316c6159-79eb-4374-9176-34fff58195e7) ### Operating System [e.g., Windows 10] Linux, Windows ### Browser [e.g., Chrome, Firefox] Chrome ### Version [e.g., 2.0.1] latest ### Please check the boxes that apply to this issue report. - [x] I have searched the existing issues to make sure this is not a duplicate. - [x] I have provided steps to reproduce the issue. - [x] I have included relevant environment information. - [x] I have included any relevant screenshots. - [x] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [x] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:47:11 +03:00

closed this issue
added the
status: triage
label

kerem commented

2026-02-26 18:47:11 +03:00

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Owner

@github-actions[bot] commented on GitHub (Feb 19, 2025):

Thank you for opening your first issue and for being a part of the open signing revolution!

One of our team members will review it and get back to you as soon as it possible 💚

Meanwhile, please feel free to hop into our community in Discord

@github-actions[bot] commented on GitHub (Feb 19, 2025): Thank you for opening your first issue and for being a part of the open signing revolution! <br /> One of our team members will review it and get back to you as soon as it possible 💚 <br /> Meanwhile, please feel free to hop into our community in [Discord](https://documen.so/discord)

kerem commented

2026-02-26 18:47:12 +03:00

Author

Owner

@catalinpit commented on GitHub (Feb 19, 2025):

Hi, thanks for reporting this! Do you see any errors anywhere? Also, is this the self-host or hosted version?

@catalinpit commented on GitHub (Feb 19, 2025): Hi, thanks for reporting this! Do you see any errors anywhere? Also, is this the self-host or hosted version?

kerem commented

2026-02-26 18:47:12 +03:00

Author

Owner

@youmusthaveit commented on GitHub (Feb 19, 2025):

It's self-hosted. I can't see an error anywhere.

@youmusthaveit commented on GitHub (Feb 19, 2025): It's self-hosted. I can't see an error anywhere.

kerem commented

2026-02-26 18:47:12 +03:00

Author

Owner

@youmusthaveit commented on GitHub (Feb 19, 2025):

When I try to open it in the S3 bucket, there is also not showing. Sorry, this could be the problem.

@youmusthaveit commented on GitHub (Feb 19, 2025): When I try to open it in the S3 bucket, there is also not showing. Sorry, this could be the problem.

kerem referenced this issue

2026-02-26 19:31:21 +03:00

[PR #469] [MERGED] feat: added password validation #992

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