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[GH-ISSUE #1503] Users are failing to sign documents because of missing visible "action" on Desktop #426

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opened 2026-02-26 18:47:00 +03:00 by kerem · 5 comments

kerem commented

2026-02-26 18:47:00 +03:00

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Originally created by @daKmoR on GitHub (Dec 3, 2024).
Original GitHub issue: https://github.com/documenso/documenso/issues/1503

Issue Description

As a user I would like to open the document via a link and sign it.
However when I open it I don't know what to do.

Steps to Reproduce

Create a document with at least 5 page
Have the first signature on page 3
Open it on a "smaller" screen

Expected Behavior

The buttons "cancel" / "next field" should always be visible

Current Behavior

The buttons "cancel" / "next field" is not visible

Screenshots (optional)

Operating System [e.g., Windows 10]

No response

Browser [e.g., Chrome, Firefox]

No response

Version [e.g., 2.0.1]

No response

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @daKmoR on GitHub (Dec 3, 2024). Original GitHub issue: https://github.com/documenso/documenso/issues/1503 ### Issue Description As a user I would like to open the document via a link and sign it. However when I open it I don't know what to do. ### Steps to Reproduce - Create a document with at least 5 page - Have the first signature on page 3 - Open it on a "smaller" screen ### Expected Behavior - The buttons "cancel" / "next field" should always be visible ### Current Behavior - The buttons "cancel" / "next field" is not visible ### Screenshots (optional) <img width="1079" alt="image" src="https://github.com/user-attachments/assets/c15d022d-c2a2-4a5a-a4b9-b894a88986ec"> ### Operating System [e.g., Windows 10] _No response_ ### Browser [e.g., Chrome, Firefox] _No response_ ### Version [e.g., 2.0.1] _No response_ ### Please check the boxes that apply to this issue report. - [X] I have searched the existing issues to make sure this is not a duplicate. - [X] I have provided steps to reproduce the issue. - [X] I have included relevant environment information. - [X] I have included any relevant screenshots. - [X] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [X] I want to work on creating a PR for this issue if approved

kerem added the

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status: triage

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2026-02-26 18:47:00 +03:00

kerem commented

2026-02-26 18:47:00 +03:00

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@github-actions[bot] commented on GitHub (Dec 3, 2024):

Thank you for opening your first issue and for being a part of the open signing revolution!

One of our team members will review it and get back to you as soon as it possible 💚

Meanwhile, please feel free to hop into our community in Discord

@github-actions[bot] commented on GitHub (Dec 3, 2024): Thank you for opening your first issue and for being a part of the open signing revolution! <br /> One of our team members will review it and get back to you as soon as it possible 💚 <br /> Meanwhile, please feel free to hop into our community in [Discord](https://documen.so/discord)

kerem commented

2026-02-26 18:47:00 +03:00

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@catalinpit commented on GitHub (Dec 3, 2024):

hey @daKmoR, sorry about that and thanks for reporting this! Is this happening only on the small screens? I'm not sure what the "PC" from the title means.

@catalinpit commented on GitHub (Dec 3, 2024): hey @daKmoR, sorry about that and thanks for reporting this! Is this happening only on the small screens? I'm not sure what the "PC" from the title means.

kerem commented

2026-02-26 18:47:01 +03:00

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@catalinpit commented on GitHub (Dec 3, 2024):

I was able to replicate this. I created an issue, so we can keep track of it and fix it. Thanks once again for reporting it, and sorry about that!

@catalinpit commented on GitHub (Dec 3, 2024): I was able to replicate this. I created an issue, so we can keep track of it and fix it. Thanks once again for reporting it, and sorry about that!

kerem commented

2026-02-26 18:47:01 +03:00

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@daKmoR commented on GitHub (Dec 3, 2024):

this happens on my Mac Book Pro 14 zoll when opening the signing page in full screen.

it seems to always happen if you have a screen/browser window that has more width then hight... which is probably most screens 😬 Example resolution where it happens: 1440x1080

PS: this is only for "Desktop" for mobile I opened a separate issue
PPS: I think separate issues are useful as the desktop issue is an inconvenience (and probably easily fixable) while the mobile issue is pretty much a deal breaker for big documents (and it will probably require some design + DOM adjustments)

@daKmoR commented on GitHub (Dec 3, 2024): this happens on my Mac Book Pro 14 zoll when opening the signing page in full screen. it seems to always happen if you have a screen/browser window that has more width then hight... which is probably most screens 😬 Example resolution where it happens: 1440x1080 PS: this is only for "Desktop" for mobile I opened a [separate issue](https://github.com/documenso/documenso/issues/1504) PPS: I think separate issues are useful as the desktop issue is an inconvenience (and probably easily fixable) while the mobile issue is pretty much a deal breaker for big documents (and it will probably require some design + DOM adjustments)

kerem commented

2026-02-26 18:47:01 +03:00

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@catalinpit commented on GitHub (Dec 5, 2024):

Got it, thank you!

@catalinpit commented on GitHub (Dec 5, 2024): Got it, thank you!

kerem referenced this issue

2026-02-26 19:31:15 +03:00

[PR #426] [CLOSED] chore(deps-dev): bump @types/node from 20.1.0 to 20.7.0 in /apps/marketing #968

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