starred/documenso

Fork 0

mirror of https://github.com/documenso/documenso.git synced 2026-04-25 22:05:59 +03:00

[GH-ISSUE #1413] Custom email message not working from a team. Subject is working. #397

New issue

Closed

opened 2026-02-26 18:46:52 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 18:46:52 +03:00

Owner

Originally created by @RobertPosluszny on GitHub (Oct 18, 2024).
Original GitHub issue: https://github.com/documenso/documenso/issues/1413

Originally assigned to: @ephraimduncan on GitHub.

Issue Description

When sending an email from a team, the custom email message is not showing up properly. Instead, it will show a message like this: "{User} on behalf of {Team Name} has invited you to sign the document "1.pdf".

Steps to Reproduce

Sending an email with a custom email message from a personal account works as expected. But sending an email with a custom email message from a team shows the message above.

Expected Behavior

The custom email message entered should be shown instead.

Current Behavior

No response

Screenshots (optional)

Unable to share screenshots due to PII

Operating System [e.g., Windows 10]

Windows 11

Browser [e.g., Chrome, Firefox]

Chrome

Version [e.g., 2.0.1]

v1.7.2-rc.0

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @RobertPosluszny on GitHub (Oct 18, 2024). Original GitHub issue: https://github.com/documenso/documenso/issues/1413 Originally assigned to: @ephraimduncan on GitHub. ### Issue Description When sending an email from a team, the custom email message is not showing up properly. Instead, it will show a message like this: "{User} on behalf of {Team Name} has invited you to sign the document "1.pdf". ### Steps to Reproduce Sending an email with a custom email message from a personal account works as expected. But sending an email with a custom email message from a team shows the message above. ### Expected Behavior The custom email message entered should be shown instead. ### Current Behavior _No response_ ### Screenshots (optional) Unable to share screenshots due to PII ### Operating System [e.g., Windows 10] Windows 11 ### Browser [e.g., Chrome, Firefox] Chrome ### Version [e.g., 2.0.1] v1.7.2-rc.0 ### Please check the boxes that apply to this issue report. - [X] I have searched the existing issues to make sure this is not a duplicate. - [X] I have provided steps to reproduce the issue. - [ ] I have included relevant environment information. - [ ] I have included any relevant screenshots. - [X] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [ ] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:46:52 +03:00

closed this issue
added the
status: assigned

apps: web
labels

kerem commented

2026-02-26 18:46:53 +03:00

Author

Owner

@github-actions[bot] commented on GitHub (Oct 18, 2024):

Thank you for opening your first issue and for being a part of the open signing revolution!

One of our team members will review it and get back to you as soon as it possible 💚

Meanwhile, please feel free to hop into our community in Discord

@github-actions[bot] commented on GitHub (Oct 18, 2024): Thank you for opening your first issue and for being a part of the open signing revolution! <br /> One of our team members will review it and get back to you as soon as it possible 💚 <br /> Meanwhile, please feel free to hop into our community in [Discord](https://documen.so/discord)

kerem commented

2026-02-26 18:46:53 +03:00

Author

Owner

@github-actions[bot] commented on GitHub (Oct 18, 2024):

🚨 Documenso Police 🚨

@ephraimduncan has 4 open issues assigned already. Consider whether this issue should be assigned to them or left open for another contributor.

@github-actions[bot] commented on GitHub (Oct 18, 2024): ### 🚨 Documenso Police 🚨 @ephraimduncan has 4 open issues assigned already. Consider whether this issue should be assigned to them or left open for another contributor.

kerem commented

2026-02-26 18:46:53 +03:00

Author

Owner

@ArbiterGR commented on GitHub (Nov 1, 2024):

Hello, i want to add here that the same issue exists when using a template. No matter what we type in the custom email body, we just get the default one in the email.

@ArbiterGR commented on GitHub (Nov 1, 2024): Hello, i want to add here that the same issue exists when using a template. No matter what we type in the custom email body, we just get the default one in the email.

kerem commented

2026-02-26 18:46:53 +03:00

Author

Owner

@dguyen commented on GitHub (Nov 6, 2024):

Thanks for bringing this up, we've created a PR which will address this issue and will be released in the next version

@dguyen commented on GitHub (Nov 6, 2024): Thanks for bringing this up, we've created a PR which will address this issue and will be released in the next version

kerem referenced this issue

2026-02-26 19:31:07 +03:00

[PR #397] [MERGED] feat: early adopters #939

No milestone

No project

No assignees

1 participant

Notifications

Due date

The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference

starred/documenso#397

No description provided.

Rows
Columns