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[GH-ISSUE #1363] Email verification is never sent #379

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opened 2026-02-26 18:46:46 +03:00 by kerem · 2 comments

kerem commented

2026-02-26 18:46:46 +03:00

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Originally created by @parasiteoflife on GitHub (Sep 23, 2024).
Original GitHub issue: https://github.com/documenso/documenso/issues/1363

Issue Description

Just set up in docker but I can't confirm the account, the email is never sent, there are no errors on the logs, it just says

Submitting job to endpoint: http://localhost:3000/api/jobs/send.signup.confirmation.email/xxxxxxxxxxxxxxxxxxxxx
Eligible jobs: [ 'Send Confirmation Email' ]

I have tried it all, disabling TLS, changing email server port, nothing works. Mailserver shows no sign of login (to the sender account). I've found similar issues but most of them are about errors, I get no error.

Steps to Reproduce

Just register

Expected Behavior

Email to be sent

Current Behavior

I mean, I already said no email is sent

Screenshots (optional)

No response

Operating System [e.g., Windows 10]

Debian 12

Browser [e.g., Chrome, Firefox]

Doesn't matter

Version [e.g., 2.0.1]

I don't know, can't signin but I guess current latest

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @parasiteoflife on GitHub (Sep 23, 2024). Original GitHub issue: https://github.com/documenso/documenso/issues/1363 ### Issue Description Just set up in docker but I can't confirm the account, the email is never sent, there are no errors on the logs, it just says ``` Submitting job to endpoint: http://localhost:3000/api/jobs/send.signup.confirmation.email/xxxxxxxxxxxxxxxxxxxxx Eligible jobs: [ 'Send Confirmation Email' ] ``` I have tried it all, disabling TLS, changing email server port, nothing works. Mailserver shows no sign of login (to the sender account). I've found similar issues but most of them are about errors, I get no error. ### Steps to Reproduce Just register ### Expected Behavior Email to be sent ### Current Behavior I mean, I already said no email is sent ### Screenshots (optional) _No response_ ### Operating System [e.g., Windows 10] Debian 12 ### Browser [e.g., Chrome, Firefox] Doesn't matter ### Version [e.g., 2.0.1] I don't know, can't signin but I guess current latest ### Please check the boxes that apply to this issue report. - [X] I have searched the existing issues to make sure this is not a duplicate. - [X] I have provided steps to reproduce the issue. - [X] I have included relevant environment information. - [ ] I have included any relevant screenshots. - [X] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [ ] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:46:46 +03:00

closed this issue
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status: triage

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kerem commented

2026-02-26 18:46:47 +03:00

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@github-actions[bot] commented on GitHub (Sep 23, 2024):

Thank you for opening your first issue and for being a part of the open signing revolution!

One of our team members will review it and get back to you as soon as it possible 💚

Meanwhile, please feel free to hop into our community in Discord

@github-actions[bot] commented on GitHub (Sep 23, 2024): Thank you for opening your first issue and for being a part of the open signing revolution! <br /> One of our team members will review it and get back to you as soon as it possible 💚 <br /> Meanwhile, please feel free to hop into our community in [Discord](https://documen.so/discord)

kerem commented

2026-02-26 18:46:47 +03:00

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@ephraimduncan commented on GitHub (Sep 23, 2024):

Closing this as a duplicate of this #1307

Check if this solves your issue. https://github.com/documenso/documenso/issues/1307#issuecomment-2365339402

If It doesn't, can you provide further information on the same issue? Thank you

@ephraimduncan commented on GitHub (Sep 23, 2024): Closing this as a duplicate of this #1307 Check if this solves your issue. https://github.com/documenso/documenso/issues/1307#issuecomment-2365339402 If It doesn't, can you provide further information on the same issue? Thank you

kerem referenced this issue

2026-02-26 19:31:04 +03:00

[PR #379] [CLOSED] Fix: Multiple network requests on longer "Enter/Return" key press to improve backend performance. #925

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