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[GH-ISSUE #973] Add Phone Number Field for Document Signing #299

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opened 2026-02-26 18:46:23 +03:00 by kerem · 2 comments

kerem commented

2026-02-26 18:46:23 +03:00

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Originally created by @kodermax on GitHub (Feb 29, 2024).
Original GitHub issue: https://github.com/documenso/documenso/issues/973

Feature Description

Add phone number support when sending documents for signing to enable notifications via phone call/text message about pending signatures, in addition to email notifications.

Use Case

Real estate agency sends purchase agreement to client for signature and provides client's phone number to enable both email and phone notifications requesting signature.

Insurance company sends policy documents to customer and adds ability to notify via phone call/text when signature is required. This allows urgent notifications even if the customer does not regularly check email.

Proposed Solution

To summarize - the phone number provided when sending documents for signatures will be used to notify the recipients to sign, but not to verify their identity or perform any extra identity checks. It is an additional notification channel alongside email notifications.

Please let me know if this helps frame the feature appropriately! I'm happy to incorporate any further feedback to align the requirements and use cases.

Alternatives (optional)

No response

Additional Context

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Please check the boxes that apply to this feature request.

I have searched the existing feature requests to make sure this is not a duplicate.
I have provided a detailed description of the requested feature.
I have explained the use case or scenario for this feature.
I have included any relevant technical details or design suggestions.
I understand that this is a suggestion and that there is no guarantee of implementation.
I want to work on creating a PR for this issue if approved

Originally created by @kodermax on GitHub (Feb 29, 2024). Original GitHub issue: https://github.com/documenso/documenso/issues/973 ### Feature Description Add phone number support when sending documents for signing to enable notifications via phone call/text message about pending signatures, in addition to email notifications. ### Use Case Real estate agency sends purchase agreement to client for signature and provides client's phone number to enable both email and phone notifications requesting signature. Insurance company sends policy documents to customer and adds ability to notify via phone call/text when signature is required. This allows urgent notifications even if the customer does not regularly check email. ### Proposed Solution To summarize - the phone number provided when sending documents for signatures will be used to notify the recipients to sign, but not to verify their identity or perform any extra identity checks. It is an additional notification channel alongside email notifications. Please let me know if this helps frame the feature appropriately! I'm happy to incorporate any further feedback to align the requirements and use cases. ### Alternatives (optional) _No response_ ### Additional Context _No response_ ### Please check the boxes that apply to this feature request. - [X] I have searched the existing feature requests to make sure this is not a duplicate. - [X] I have provided a detailed description of the requested feature. - [X] I have explained the use case or scenario for this feature. - [ ] I have included any relevant technical details or design suggestions. - [X] I understand that this is a suggestion and that there is no guarantee of implementation. - [ ] I want to work on creating a PR for this issue if approved

kerem added the

type: enhancement

on-hold

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2026-02-26 18:46:23 +03:00

kerem commented

2026-02-26 18:46:23 +03:00

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@dguyen commented on GitHub (Feb 29, 2024):

Thanks for the suggestion, we're going to put this on hold for now until we are ready to configure the application to support SMS related features.

The reason being is that SMS is relatively expensive in certain countries, so we need to research the best way to integrate this into our system for customers.

@dguyen commented on GitHub (Feb 29, 2024): Thanks for the suggestion, we're going to put this on hold for now until we are ready to configure the application to support SMS related features. The reason being is that SMS is relatively expensive in certain countries, so we need to research the best way to integrate this into our system for customers.

kerem commented

2026-02-26 18:46:23 +03:00

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@ameeetgaikwad commented on GitHub (Mar 4, 2024):

@dguyen if you do decide to do this, I would like to work on this.

@ameeetgaikwad commented on GitHub (Mar 4, 2024): @dguyen if you do decide to do this, I would like to work on this.

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starred/documenso#299

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