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[GH-ISSUE #883] Free document sending limitation bypass #270

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opened 2026-02-26 18:46:13 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 18:46:13 +03:00

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Originally created by @ashrafchowdury on GitHub (Jan 30, 2024).
Original GitHub issue: https://github.com/documenso/documenso/issues/883

Originally assigned to: @ashrafchowdury on GitHub.

Issue Description

I exactly don't know whether it's bug or a feature. The application fails to enforce the restriction on sending only 5 free documents per month effectively. Users can bypass this limitation by creating new templates and sending documents through them, without encountering any restrictions regarding their usage quota.

Despite reaching the 5-document limit, the application allows the user to continue sending additional documents throw templates without any restriction.

Steps to Reproduce

Log in to the application
Crose the limitation of sending 5 documents in the free tire.
Then go to the templates page.
Create a new template.
Send the template document to signers.
Then if you want you can delete the template
Notice that the application does not display any warnings, errors, or notifications regarding exceeding the free document limit.

Expected Behavior

The application should enforce the limitation on sending only 5 free documents including template documents also per month per user.

Current Behavior

The application fails to enforce the free document limitation effectively. Users can easily bypass the restriction by creating new templates and sending documents through them without encountering any restrictions regarding their usage quota.

Screenshots (optional)

https://github.com/documenso/documenso/assets/87828904/2840abb6-534a-452e-a185-39a4306669c5

Operating System [e.g., Windows 10]

Windows 11

Browser [e.g., Chrome, Firefox]

Chrome, Edge

Version [e.g., 2.0.1]

Latest

Please check the boxes that apply to this issue report.

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.
I want to work on creating a PR for this issue if approved

Originally created by @ashrafchowdury on GitHub (Jan 30, 2024). Original GitHub issue: https://github.com/documenso/documenso/issues/883 Originally assigned to: @ashrafchowdury on GitHub. ### Issue Description I exactly don't know whether it's bug or a feature. The application fails to enforce the restriction on sending only 5 free documents per month effectively. **Users can bypass this limitation by creating new templates and sending documents through them**, without encountering any restrictions regarding their usage quota. **Despite reaching the 5-document limit, the application allows the user to continue sending additional documents throw templates without any restriction.** ### Steps to Reproduce 1. Log in to the application 2. Crose the limitation of sending 5 documents in the free tire. 3. Then go to the templates page. 4. Create a new template. 5. Send the template document to signers. 6. Then if you want you can delete the template 7. Notice that the application does not display any warnings, errors, or notifications regarding exceeding the free document limit. ### Expected Behavior The application should enforce the limitation on sending only 5 free documents including template documents also per month per user. ### Current Behavior The application fails to enforce the free document limitation effectively. Users can easily bypass the restriction by creating new templates and sending documents through them without encountering any restrictions regarding their usage quota. ### Screenshots (optional) https://github.com/documenso/documenso/assets/87828904/2840abb6-534a-452e-a185-39a4306669c5 ### Operating System [e.g., Windows 10] Windows 11 ### Browser [e.g., Chrome, Firefox] Chrome, Edge ### Version [e.g., 2.0.1] Latest ### Please check the boxes that apply to this issue report. - [X] I have searched the existing issues to make sure this is not a duplicate. - [X] I have provided steps to reproduce the issue. - [X] I have included relevant environment information. - [X] I have included any relevant screenshots. - [X] I understand that this is a voluntary contribution and that there is no guarantee of resolution. - [X] I want to work on creating a PR for this issue if approved

kerem

2026-02-26 18:46:13 +03:00

closed this issue
added the
type: bug

status: assigned

apps: web
labels

kerem commented

2026-02-26 18:46:14 +03:00

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Owner

@ashrafchowdury commented on GitHub (Jan 30, 2024):

I would like to work on this issue if it gets approved.

@ashrafchowdury commented on GitHub (Jan 30, 2024): **I would like to work on this issue if it gets approved.**

kerem commented

2026-02-26 18:46:14 +03:00

Author

Owner

@dguyen commented on GitHub (Jan 30, 2024):

Thanks @ashrafchowdury! I've assigned it to you :)

@dguyen commented on GitHub (Jan 30, 2024): Thanks @ashrafchowdury! I've assigned it to you :)

kerem commented

2026-02-26 18:46:14 +03:00

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Owner

@ashrafchowdury commented on GitHub (Jan 31, 2024):

Hay @dguyen,

To prevent exceeding the limit, I added a server condition that verifies before creating a new document from templates. Additionally, we will disable the 'Use Template' button on the frontend.

When the 'Use Template' button becomes disabled after reaching the limit, users are not informed of the reason for it. To address this issue, we can add an Alert component to notify the user.

Here is the demo:

@ashrafchowdury commented on GitHub (Jan 31, 2024): Hay @dguyen, To prevent exceeding the limit, I added a server condition that verifies before creating a new document from templates. Additionally, we will disable the 'Use Template' button on the frontend. When the 'Use Template' button becomes disabled after reaching the limit, users are not informed of the reason for it. To address this issue, we can add an Alert component to notify the user. Here is the demo: ![image](https://github.com/documenso/documenso/assets/87828904/32b01fac-7c1f-47be-96dd-901f574ee5d0)

kerem commented

2026-02-26 18:46:14 +03:00

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Owner

@dguyen commented on GitHub (Jan 31, 2024):

Hey @ashrafchowdury, could you please create a PR so we can have a look?

@dguyen commented on GitHub (Jan 31, 2024): Hey @ashrafchowdury, could you please create a PR so we can have a look?

kerem referenced this issue

2026-02-26 19:30:42 +03:00

[PR #270] [MERGED] feat: add commitlint #839

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