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[GH-ISSUE #578] [Bug] can not upload more files because of incorrect upload limit #151

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opened 2026-02-26 18:45:35 +03:00 by kerem · 4 comments

kerem commented

2026-02-26 18:45:35 +03:00

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Originally created by @Abhinav-Developer-23 on GitHub (Oct 19, 2023).
Original GitHub issue: https://github.com/documenso/documenso/issues/578

Originally assigned to: @Mythie on GitHub.

Issue Description

If we have two accounts, on one(account 1) we have reached the limit, on the other account (account 2) we have not reached the limit.
if we login to account 2 we are getting (You have reached your document limit) and the add a document button is disabled.

Steps to Reproduce

Log in to the account where the limit is reached .
try uploading one more file
you will get (You have reached your document limit). and the upload button will be disabled
now logout
Log in with account 2 where the limit is not reached.
Here your upload button will be disabled.

Expected Behavior

The upload button should not be disabled on account 2

Current Behavior

the upload button is disabled on account 2

Screenshots (optional)

https://github.com/documenso/documenso/assets/145282438/9d9a1ffc-5b50-44c8-963b-822bbc46a0c4

Environment

OS: ubuntu 22
Browser: Chrome (Version 118.0.5993.32 (Official Build) beta (64-bit))

Checklist

I have searched the existing issues to make sure this is not a duplicate.
I have provided steps to reproduce the issue.
I have included relevant environment information.
I have included any relevant screenshots.
I understand that this is a voluntary contribution and that there is no guarantee of resolution.

Originally created by @Abhinav-Developer-23 on GitHub (Oct 19, 2023). Original GitHub issue: https://github.com/documenso/documenso/issues/578 Originally assigned to: @Mythie on GitHub. ## Issue Description If we have two accounts, on one(account 1) we have reached the limit, on the other account (account 2) we have not reached the limit. if we login to account 2 we are getting (You have reached your document limit) and the add a document button is disabled. ## Steps to Reproduce 1. Log in to the account where the limit is reached . 2. try uploading one more file 3. you will get (You have reached your document limit). and the upload button will be disabled 4. now logout 5. Log in with account 2 where the limit is not reached. 6. Here your upload button will be disabled. ## Expected Behavior The upload button should not be disabled on account 2 ## Current Behavior the upload button is disabled on account 2 ## Screenshots (optional) https://github.com/documenso/documenso/assets/145282438/9d9a1ffc-5b50-44c8-963b-822bbc46a0c4 ## Environment - OS: ubuntu 22 - Browser: Chrome (Version 118.0.5993.32 (Official Build) beta (64-bit)) ## Checklist - [x] I have searched the existing issues to make sure this is not a duplicate. - [x] I have provided steps to reproduce the issue. - [x] I have included relevant environment information. - [x] I have included any relevant screenshots. - [x] I understand that this is a voluntary contribution and that there is no guarantee of resolution.

kerem

2026-02-26 18:45:35 +03:00

closed this issue
added the
type: bug

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kerem commented

2026-02-26 18:45:36 +03:00

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@Abhinav-Developer-23 commented on GitHub (Oct 19, 2023):

I am working on it

@Abhinav-Developer-23 commented on GitHub (Oct 19, 2023): I am working on it

kerem commented

2026-02-26 18:45:36 +03:00

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@Mythie commented on GitHub (Oct 19, 2023):

Hey there, since this involves EE code I’ll unfortunately have to take it.

Understand the issue and just need to add an effect for user account
changes.

On Thu, 19 Oct 2023 at 15:24, Abhinav-Developer-23 @.***>
wrote:

I am working on it

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https://github.com/documenso/documenso/issues/578#issuecomment-1769868621,
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@Mythie commented on GitHub (Oct 19, 2023): Hey there, since this involves EE code I’ll unfortunately have to take it. Understand the issue and just need to add an effect for user account changes. On Thu, 19 Oct 2023 at 15:24, Abhinav-Developer-23 ***@***.***> wrote: > I am working on it > > — > Reply to this email directly, view it on GitHub > <https://github.com/documenso/documenso/issues/578#issuecomment-1769868621>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/ADGHBTGCI5PD75HE2JLZWPDYACTPJAVCNFSM6AAAAAA6GQ44OWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRZHA3DQNRSGE> > . > You are receiving this because you are subscribed to this thread.Message > ID: ***@***.***> >

kerem commented

2026-02-26 18:45:36 +03:00

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@Mythie commented on GitHub (Oct 22, 2023):

Completed as part of this commit

Thanks for raising!

/tip 25

@Mythie commented on GitHub (Oct 22, 2023): Completed as part of [this commit](https://github.com/documenso/documenso/commit/0b5017617835493690cd02f1398ce96576e4bbb6) Thanks for raising! /tip 25

kerem commented

2026-02-26 18:45:36 +03:00

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@algora-pbc[bot] commented on GitHub (Oct 22, 2023):

🎉🎈 @Abhinav-Developer-23 has been awarded $25! 🎈🎊

@algora-pbc[bot] commented on GitHub (Oct 22, 2023): 🎉🎈 @Abhinav-Developer-23 has been awarded **$25**! 🎈🎊

kerem referenced this issue

2026-02-26 18:48:47 +03:00

[PR #151] [MERGED] fix(typo): availible → available #756

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