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[GH-ISSUE #945] Blank Page When Clicking "Send Mail" Button on Compose Page #517
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Originally created by @Shadow243 on GitHub (Apr 11, 2024).
Original GitHub issue: https://github.com/cypht-org/cypht/issues/945
Originally assigned to: @Shadow243 on GitHub.
Description:
When attempting to send an email on the compose page, clicking the "Send Mail" button results in a blank page. This issue occurs consistently and prevents users from successfully sending emails.
Steps to Reproduce:
Additional Information:
This issue seems to persist across different email service providers, including Migadu.com and potentially others, such as Stalwart.
This issue is critical as it prevents users from sending emails through the application.
@IrAlfred commented on GitHub (Apr 18, 2024):
Hi @marclaporte
I was working on this task for a while and I couldn't reproduce it on my local instance. We even tried to reproduce it on my local instance with @Shadow243 but still not reproducible. On my side the emails were sent without any problem. We came to the conclusion that the error could be related either to its internet connection or something else
@marclaporte commented on GitHub (Apr 18, 2024):
@Shadow243 Do you still see the issue on your instance?
@Shadow243 commented on GitHub (Apr 18, 2024):
Yes @marclaporte I do, Even with Alfred while working on it I had the blank page. but on his end it's working...
We therefore concluded that it is due to my internet connection, but the ideal would be for the form to remain displayed especially since there is ajax which carries out the processing. or display the error if there is one.
@marclaporte commented on GitHub (Apr 18, 2024):
Ok then, so if only you see the problem, you have to fix it :-)
@PaulTGG commented on GitHub (May 1, 2024):
I'm also having the same issue, on version
492f634(2.0). The email is successfully sent, but php crashes. Here's the message in my error log.[Wed May 01 08:28:53.557840 2024] [proxy_fcgi:error] [pid 94697] [client [deleted]:54586] AH01071: Got error 'PHP message: PHP Warning: Undefined array key "compose_delivery_receipt" in /usr/local/share/cypht/modules/smtp/modules.php on line 687; PHP message: PHP Stack trace:; PHP message: PHP 1. {main}() /usr/local/share/cypht/site/index.php:0; PHP message: PHP 2. Hm_Dispatch->__construct($config = class Hm_Site_Config_File { protected $source = ''; protected $config = ['version' => 0.1, '2fa_secret' => '[deleted]', '2fa_simple' => FALSE, 'session_type' => 'DB', 'auth_type' => 'DB', 'ldap_auth_server' => 'localhost', 'ldap_auth_port' => '389', 'ldap_auth_tls' => NULL, 'ldap_auth_base_dn' => 'example,dc=com', 'imap_auth_name' => 'localhost', 'imap_auth_server' => 'localhost', 'imap_auth_port' => '143', 'imap_auth_tls' => TRUE, 'imap_auth_sieve_conf_host' => 'tls://mail.gandi.net:4190', 'default_smtp_name' => NULL, 'default_smtp_server' => NULL, 'default_smtp_port' => NULL, 'default_smtp_tls' => NULL, 'default_smtp_no_auth' => NULL, 'user_config_type' => 'DB', 'user_settings_dir' => '/var/lib/hm3/users', 'attachment_dir' => '/var/lib/hm3/attachments', 'app_data_dir' => '/var/lib/hm3/app_data', 'disable_origin_check' => TRUE, 'admin_users' => NULL, 'cookie_domain' => NULL, 'cookie_pat...; PHP message: PHP 3. Hm_Dispatch->process_request() /usr/local/share/cypht/lib/dispatch.php:188; PHP message: PHP 4. Hm_Module_Exec->run_handler_modules($request = class Hm_Request { public $post = ['hm_page_key' => '8585d86cc111f95c36f9aefe839c3a3d608adf04e42b9a62c13650a089bd87ee', 'post_archive' => 0, 'smtp_send' => FALSE, 'compose_to' => 'paultaylor@gotgrip.com', 'compose_msg_path' => '', 'compose_msg_uid' => FALSE, 'compose_body' => 'test body<br />', 'compose_subject' => 'test subject', 'compose_in_reply_to' => '', 'compose_cc' => '', 'compose_bcc' => '', 'compose_smtp_id' => '662f2e6cc6680.1', 'draft_id' => 404, 'send_uploaded_files' => '', 'next_email_post' => '']; public $get = ['page' => 'compose']; public $cookie = ['hm_id' => '[deleted]', 'hm_session' => 'Oa0RUlRcfDL6YVqrjE8JF8su3WMPpxekiPsy4sYDukpHmFXWzRbp5BfU8NmRIOMXV8UvNStuwf3iW5g9FykNX9ZVZwTtiCuUl7eiF/IaTOx8025NC0xIy2ZlzAB026K9o5OtjqZ9wx/63Eggm4cjIfsshksxMKZF/MOkuml...; PHP message: PHP 5. Hm_Module_Exec->run_handler_module($input = ['allow_long_session' => TRUE, 'fancy_login_allowed' => FALSE, 'is_mobile' => FALSE, 'changed_settings' => [], 'username' => 'paul', 'is_logged' => TRUE, 'data_sources' => [0 => [...], 1 => [...], 2 => [...]], 'encrypt_ajax_requests' => FALSE, 'encrypt_local_storage' => FALSE, 'disable_delete_prompt' => 1, 'mailto_handler' => TRUE, 'warn_for_unsaved_changes' => TRUE, 'no_password_save' => FALSE, 'load_recover_options' => FALSE, 'auth_type' => 'Hm_Auth_DB', 'themes' => ['default' => 'White Bread (Default)', 'cosmo' => 'Cosmo', 'cerulean' => 'Cerulean', 'cyborg' => 'Cyborg', 'darkly' => 'Darkly', 'flatly' => 'Flatly', 'journal' => 'Journal', 'litera' => 'Litera', 'lumen' => 'Lumen', 'lux' => 'Lux', 'materia' => 'Materia', 'minty' => 'Minty', 'morph' => 'Morph', 'pulse' => 'Pulse', 'quartz' => 'Quartz', 'sandstone' => 'Sandstone', 'simplex' => 'Simplex', 'sketchy' => 'Sketchy', 'slate' => 'Slate', 'solar' => 'Solar', 'spacelab' => 'Spa...; PHP message: PHP 6. Hm_Handler_process_compose_form_submit->process(['allow_long_session' => TRUE, 'fancy_login_allowed' => FALSE, 'is_mobile' => FALSE, 'changed_settings' => [], 'username' => 'paul', 'is_logged' => TRUE, 'data_sources' => [0 => [...], 1 => [...], 2 => [...]], 'encrypt_ajax_requests' => FALSE, 'encrypt_local_storage' => FALSE, 'disable_delete_prompt' => 1, 'mailto_handler' => TRUE, 'warn_for_unsaved_changes' => TRUE, 'no_password_save' => FALSE, 'load_recover_options' => FALSE, 'auth_type' => 'Hm_Auth_DB', 'themes' => ['default' => 'White Bread (Default)', 'cosmo' => 'Cosmo', 'cerulean' => 'Cerulean', 'cyborg' => 'Cyborg', 'darkly' => 'Darkly', 'flatly' => 'Flatly', 'journal' => 'Journal', 'litera' => 'Litera', 'lumen' => 'Lumen', 'lux' => 'Lux', 'materia' => 'Materia', 'minty' => 'Minty', 'morph' => 'Morph', 'pulse' => 'Pulse', 'quartz' => 'Quartz', 'sandstone' => 'Sandstone', 'simplex' => 'Simplex', 'sketchy' => 'Sketchy', 'slate' => 'Slate', 'solar' => 'Solar', 'spacelab' => ...; PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Hm_Handler_store_contact_message::trans() in /usr/local/share/cypht/modules/contacts/modules.php:44\nStack trace:\n#0 [internal function]: Hm_Handler_store_contact_message->{closure}()\n#1 /usr/local/share/cypht/modules/contacts/modules.php(43): array_map()\n#2 /usr/local/share/cypht/lib/modules_exec.php(177): Hm_Handler_store_contact_message->process()\n#3 /usr/local/share/cypht/lib/modules_exec.php(155): Hm_Module_Exec->run_handler_module()\n#4 /usr/local/share/cypht/lib/dispatch.php(218): Hm_Module_Exec->run_handler_modules()\n#5 /usr/local/share/cypht/lib/dispatch.php(188): Hm_Dispatch->process_request()\n#6 /usr/local/share/cypht/site/index.php(51): Hm_Dispatch->__construct()\n#7 {main}\n thrown in /usr/local/share/cypht/modules/contacts/modules.php on line 44'@Shadow243 commented on GitHub (May 1, 2024):
Correted here: https://github.com/cypht-org/cypht/pull/994, I still have a blank page error, though. But I have an idea about this, I think.
@PaulTGG commented on GitHub (May 6, 2024):
@Shadow243 After #994, I can confirm the blank page on sending (the email still sends correctly), but this is the new error I get:
AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Hm_Handler_store_contact_message::trans() in /usr/local/share/cypht/modules/contacts/modules.php:44\nStack trace:\n#0 [internal function]: Hm_Handler_store_contact_message->{closure}()\n#1 /usr/local/share/cypht/modules/contacts/modules.php(43): array_map()\n#2 /usr/local/share/cypht/lib/modules_exec.php(177): Hm_Handler_store_contact_message->process()\n#3 /usr/local/share/cypht/lib/modules_exec.php(155): Hm_Module_Exec->run_handler_module()\n#4 /usr/local/share/cypht/lib/dispatch.php(218): Hm_Module_Exec->run_handler_modules()\n#5 /usr/local/share/cypht/lib/dispatch.php(188): Hm_Dispatch->process_request()\n#6 /usr/local/share/cypht/site/index.php(51): Hm_Dispatch->__construct()\n#7 {main}\n thrown in /usr/local/share/cypht/modules/contacts/modules.php on line 44'@Shadow243 commented on GitHub (May 7, 2024):
Copy that. It's difficult to reproduce this error because it works in most cases, so thank you for sharing. I correct but do not hesitate to share other errors if this occurs.
@marclaporte commented on GitHub (May 7, 2024):
@Shadow243 @PaulTGG Maybe you could find each other on our chatroom https://gitter.im/cypht-org/community and coordinate a screenshare session?
@PaulTGG commented on GitHub (May 7, 2024):
@Shadow243 It looks like the error has to do with the "Automatically add outgoing email addresses" option. I tested using the latest master (
117f04b). When that setting is disabled, there's no issue. When it's enabled, I get the following:PHP Fatal error: Uncaught Error: Call to undefined method Hm_Handler_store_contact_message::trans() in /usr/local/share/cypht/modules/contacts/modules.php:44\nStack trace:\n#0 [internal function]: Hm_Handler_store_contact_message->{closure}()\n#1 /usr/local/share/cypht/modules/contacts/modules.php(43): array_map()\n#2 /usr/local/share/cypht/lib/modules_exec.php(177): Hm_Handler_store_contact_message->process()\n#3 /usr/local/share/cypht/lib/modules_exec.php(155): Hm_Module_Exec->run_handler_module()\n#4 /usr/local/share/cypht/lib/dispatch.php(218): Hm_Module_Exec->run_handler_modules()\n#5 /usr/local/share/cypht/lib/dispatch.php(188): Hm_Dispatch->process_request()\n#6 /usr/local/share/cypht/site/index.php(51): Hm_Dispatch->__construct()\n#7 {main}\n thrown in /usr/local/share/cypht/modules/contacts/modules.php on line 44'@Shadow243 commented on GitHub (May 7, 2024):
Resolved here: https://github.com/cypht-org/cypht/pull/1007 and I'm no longer getting a blank page on my side. @PaulTGG, could you please confirm this on your end?
@PaulTGG commented on GitHub (May 7, 2024):
@Shadow243 I'm not getting a blank page or fatal errors, but now, with the "Automatically add outgoing email addresses" option checked, when I send an email, all I see is this:
@Shadow243 commented on GitHub (May 9, 2024):
Oh, I'll have to review this. I'm currently trying to use a Safaricom connection, which is working correctly. However, with Airtel Uganda, I still encounter errors. It seems to be related to internet connection delays during requests.
@PaulTGG commented on GitHub (May 9, 2024):
@Shadow243 VirtualBox works really well if you want to test locally. You'd just need to set up the network in bridged mode, but that's it! And once you have an OS set up, you can clone it for quick testing and resetting.
@marclaporte commented on GitHub (Sep 28, 2024):
@Shadow243 @PaulTGG Can we close this?
@PaulTGG commented on GitHub (Sep 28, 2024):
Yes from me, thanks.