[GH-ISSUE #761] Cypht "offline" error message: can we add more details? #463

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opened 2026-02-25 21:35:05 +03:00 by kerem · 2 comments

kerem commented

2026-02-25 21:35:05 +03:00

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Originally created by @marclaporte on GitHub (Sep 10, 2023).
Original GitHub issue: https://github.com/cypht-org/cypht/issues/761

Originally assigned to: @christer77 on GitHub.

When things go wrong in Cypht, we often just have a message "Offline". But what? why?

Originally created by @marclaporte on GitHub (Sep 10, 2023). Original GitHub issue: https://github.com/cypht-org/cypht/issues/761 Originally assigned to: @christer77 on GitHub. When things go wrong in Cypht, we often just have a message "Offline". But what? why?

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2026-02-25 21:35:05 +03:00

kerem commented

2026-02-25 21:35:06 +03:00

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@kroky commented on GitHub (Sep 11, 2023):

Offline usually means one of the ajax requests failed to receive proper data - it might be connectivity issues with the server(s) or might be other internal problem or bug. Logging debug messages usually helps. Otherwise, we can be more explicit and show more specific error messages but this depends on each use-case.

@kroky commented on GitHub (Sep 11, 2023): Offline usually means one of the ajax requests failed to receive proper data - it might be connectivity issues with the server(s) or might be other internal problem or bug. Logging debug messages usually helps. Otherwise, we can be more explicit and show more specific error messages but this depends on each use-case.

kerem commented

2026-02-25 21:35:06 +03:00

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@marclaporte commented on GitHub (Sep 1, 2025):

For the record, I used to get these errors a lot in master, but lately, I rarely see them because it's much more stable nowadays as we prepare ro release 2.5.0: https://gitlab.com/tikiwiki/tiki/-/merge_requests/6119

One example:

On a test site of Cypht within Tiki: https://doc.tiki.org/Cypht
We have automatic updates of Tiki (and thus also Cypht). During the updates, Tiki (and thus also Cypht) are replaced by a maintenance page. If I refresh the page, I clearly see the maintenance page. But if I am on Cypht, I get errors as the page can't connect. This error message should be more friendly.

@marclaporte commented on GitHub (Sep 1, 2025): For the record, I used to get these errors a lot in master, but lately, I rarely see them because it's much more stable nowadays as we prepare ro release 2.5.0: https://gitlab.com/tikiwiki/tiki/-/merge_requests/6119 One example: - On a test site of Cypht within Tiki: https://doc.tiki.org/Cypht - We have automatic updates of Tiki (and thus also Cypht). During the updates, Tiki (and thus also Cypht) are replaced by a maintenance page. If I refresh the page, I clearly see the maintenance page. But if I am on Cypht, I get errors as the page can't connect. This error message should be more friendly. Related: https://gitlab.com/tikiwiki/tiki/-/merge_requests/6119

kerem referenced this issue

2026-02-25 21:36:21 +03:00

[PR #463] [MERGED] Help links in emails (ex.: to unsubscribe from a mailing list) start email from current account #829