[GH-ISSUE #29] error obtaining certificate: Unknown Error #27

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opened 2026-02-25 21:30:50 +03:00 by kerem · 0 comments

kerem commented

2026-02-25 21:30:50 +03:00

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Originally created by @blastagator on GitHub (Dec 18, 2021).
Original GitHub issue: https://github.com/certera-io/certera/issues/29

My Certera instance was working fine and then it stopped renewing some of my certs yielding an error:

fail: Certera.Web.Services.CertificateAcquirer[0]
error obtaining certificate: Unknown Error

There is no additional detail in the logs. I tried deleting and re-adding certs and the same error persisted. I even created a new VM and installed from scratch. The only cert that works on the new instance is the cert for Certera itself. Any idea what I can do to troubleshoot this further?

Originally created by @blastagator on GitHub (Dec 18, 2021). Original GitHub issue: https://github.com/certera-io/certera/issues/29 My Certera instance was working fine and then it stopped renewing some of my certs yielding an error: > fail: Certera.Web.Services.CertificateAcquirer[0] > error obtaining certificate: Unknown Error There is no additional detail in the logs. I tried deleting and re-adding certs and the same error persisted. I even created a new VM and installed from scratch. The only cert that works on the new instance is the cert for Certera itself. Any idea what I can do to troubleshoot this further?