#752 - [GH-ISSUE #214] Getting Error: Could not retrieve queues live data — See the logs for details - starred/asynqmon

kerem commented

2026-03-15 21:28:18 +03:00

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Originally created by @munnu-kumar on GitHub (Feb 15, 2022).
Original GitHub issue: https://github.com/hibiken/asynqmon/issues/214

I am getting below error on dashboard:
Could not retrieve queues live data — See the logs for details

I have build docker image locally and executed command: docker run --rm
--name asynqmon
-p 8080:8080
hibiken/asynqmon

Note: I am able to connect to my redis server through asynq library in my service

Originally created by @munnu-kumar on GitHub (Feb 15, 2022). Original GitHub issue: https://github.com/hibiken/asynqmon/issues/214 I am getting below error on dashboard: Could not retrieve queues live data — See the logs for details I have build docker image locally and executed command: docker run --rm \ --name asynqmon \ -p 8080:8080 \ hibiken/asynqmon Note: I am able to connect to my redis server through asynq library in my service

kerem closed this issue

2026-03-15 21:28:23 +03:00

kerem commented

2026-03-15 21:28:29 +03:00

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@hibiken commented on GitHub (Feb 24, 2022):

@munnu-kumar thanks for opening an issue! (Sorry for the delay in response).

Are you running redis in a docker container or directly on the host machine?

If it's the latter, then you probably need to pass a flag like this --redis-addr=host.docker.internal:6379

@hibiken commented on GitHub (Feb 24, 2022): @munnu-kumar thanks for opening an issue! (Sorry for the delay in response). Are you running redis in a docker container or directly on the host machine? If it's the latter, then you probably need to pass a flag like this `--redis-addr=host.docker.internal:6379`

kerem commented

2026-03-15 21:28:34 +03:00

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@hibiken commented on GitHub (Mar 2, 2022):

Any luck?

@hibiken commented on GitHub (Mar 2, 2022): Any luck?

kerem commented

2026-03-15 21:28:39 +03:00

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@wricardo commented on GitHub (Mar 2, 2022):

I'm having the same problem. It just started happening today. I'm using the latest docker image of asynqmon.

This is my redis info:

redis_version:5.0.0
redis_git_sha1:0
redis_git_dirty:0
redis_build_id:0
redis_mode:standalone
os:Amazon ElastiCache
arch_bits:64
multiplexing_api:epoll
atomicvar_api:atomic-builtin
gcc_version:0.0.0
process_id:1
run_id:1826a21c5fb4c8a120379455fe6fd1451e0a058b
tcp_port:6379
uptime_in_seconds:972431
uptime_in_days:11
hz:10
configured_hz:10
lru_clock:2070288
executable:-
config_file:-

# Clients
connected_clients:183
client_recent_max_input_buffer:4
client_recent_max_output_buffer:0
blocked_clients:1

# Memory
used_memory:707093560
used_memory_human:674.34M
used_memory_rss:1097330688
used_memory_rss_human:1.02G
used_memory_peak:5142636144
used_memory_peak_human:4.79G
used_memory_peak_perc:13.75%
used_memory_overhead:367492384
used_memory_startup:3668464
used_memory_dataset:339601176
used_memory_dataset_perc:48.28%
allocator_allocated:707267968
allocator_active:1033715712
allocator_resident:1102073856
used_memory_lua:64512
used_memory_lua_human:63.00K
used_memory_scripts:12016
used_memory_scripts_human:11.73K
number_of_cached_scripts:19
maxmemory:5140907060
maxmemory_human:4.79G
maxmemory_policy:volatile-lru
allocator_frag_ratio:1.46
allocator_frag_bytes:326447744
allocator_rss_ratio:1.07
allocator_rss_bytes:68358144
rss_overhead_ratio:1.00
rss_overhead_bytes:18446744073704808448
mem_fragmentation_ratio:1.55
mem_fragmentation_bytes:390201384
mem_not_counted_for_evict:0
mem_replication_backlog:1048576
mem_clients_slaves:49798
mem_clients_normal:3607338
mem_aof_buffer:0
mem_allocator:jemalloc-5.1.0
active_defrag_running:0
lazyfree_pending_objects:0

# Persistence
loading:0
rdb_changes_since_last_save:123598146
rdb_bgsave_in_progress:0
rdb_last_save_time:1645265025
rdb_last_bgsave_status:ok
rdb_last_bgsave_time_sec:-1
rdb_current_bgsave_time_sec:-1
rdb_last_cow_size:1392640
aof_enabled:0
aof_rewrite_in_progress:0
aof_rewrite_scheduled:0
aof_last_rewrite_time_sec:-1
aof_current_rewrite_time_sec:-1
aof_last_bgrewrite_status:ok
aof_last_write_status:ok
aof_last_cow_size:0

# Stats
total_connections_received:71691827
total_commands_processed:589077444
instantaneous_ops_per_sec:696
total_net_input_bytes:117546624864
total_net_output_bytes:158171687092
instantaneous_input_kbps:64.35
instantaneous_output_kbps:46.69
rejected_connections:0
sync_full:4
sync_partial_ok:0
sync_partial_err:4
expired_keys:456229
expired_stale_perc:0.02
expired_time_cap_reached_count:0
evicted_keys:1276938
keyspace_hits:54702633
keyspace_misses:147955773
pubsub_channels:2
pubsub_patterns:0
latest_fork_usec:7596
migrate_cached_sockets:0
slave_expires_tracked_keys:0
active_defrag_hits:0
active_defrag_misses:0
active_defrag_key_hits:0
active_defrag_key_misses:0

# Replication
role:master
connected_slaves:1
slave0:ip=172.16.4.124,port=6379,state=online,offset=664495733479,lag=1
master_replid:567d52793ed57d8eb6e9b00eb05d17aec0ecd6e4
master_replid2:8ecbf63bd04876a4db010f007bdf3022df0cc5b5
master_repl_offset:664495755991
second_repl_offset:578168117700
repl_backlog_active:1
repl_backlog_size:1048576
repl_backlog_first_byte_offset:664494707416
repl_backlog_histlen:1048576

# CPU
used_cpu_sys:4239.335236
used_cpu_user:5104.546704
used_cpu_sys_children:2.056233
used_cpu_user_children:14.153302

# SSL
ssl_enabled:no
ssl_connections_to_previous_certificate:0
ssl_connections_to_current_certificate:0
ssl_current_certificate_not_before_date:(null)
ssl_current_certificate_not_after_date:(null)
ssl_current_certificate_serial:0

# Cluster
cluster_enabled:0

# Keyspace
db0:keys=2811569,expires=2810411,avg_ttl=31109109523

@wricardo commented on GitHub (Mar 2, 2022): I'm having the same problem. It just started happening today. I'm using the latest docker image of asynqmon. ![Screen Shot 2022-03-02 at 11 09 59 AM](https://user-images.githubusercontent.com/950640/156401021-6ba2d914-abf1-49be-b9ab-bf70c4b67420.png) This is my redis info: ``` redis_version:5.0.0 redis_git_sha1:0 redis_git_dirty:0 redis_build_id:0 redis_mode:standalone os:Amazon ElastiCache arch_bits:64 multiplexing_api:epoll atomicvar_api:atomic-builtin gcc_version:0.0.0 process_id:1 run_id:1826a21c5fb4c8a120379455fe6fd1451e0a058b tcp_port:6379 uptime_in_seconds:972431 uptime_in_days:11 hz:10 configured_hz:10 lru_clock:2070288 executable:- config_file:- # Clients connected_clients:183 client_recent_max_input_buffer:4 client_recent_max_output_buffer:0 blocked_clients:1 # Memory used_memory:707093560 used_memory_human:674.34M used_memory_rss:1097330688 used_memory_rss_human:1.02G used_memory_peak:5142636144 used_memory_peak_human:4.79G used_memory_peak_perc:13.75% used_memory_overhead:367492384 used_memory_startup:3668464 used_memory_dataset:339601176 used_memory_dataset_perc:48.28% allocator_allocated:707267968 allocator_active:1033715712 allocator_resident:1102073856 used_memory_lua:64512 used_memory_lua_human:63.00K used_memory_scripts:12016 used_memory_scripts_human:11.73K number_of_cached_scripts:19 maxmemory:5140907060 maxmemory_human:4.79G maxmemory_policy:volatile-lru allocator_frag_ratio:1.46 allocator_frag_bytes:326447744 allocator_rss_ratio:1.07 allocator_rss_bytes:68358144 rss_overhead_ratio:1.00 rss_overhead_bytes:18446744073704808448 mem_fragmentation_ratio:1.55 mem_fragmentation_bytes:390201384 mem_not_counted_for_evict:0 mem_replication_backlog:1048576 mem_clients_slaves:49798 mem_clients_normal:3607338 mem_aof_buffer:0 mem_allocator:jemalloc-5.1.0 active_defrag_running:0 lazyfree_pending_objects:0 # Persistence loading:0 rdb_changes_since_last_save:123598146 rdb_bgsave_in_progress:0 rdb_last_save_time:1645265025 rdb_last_bgsave_status:ok rdb_last_bgsave_time_sec:-1 rdb_current_bgsave_time_sec:-1 rdb_last_cow_size:1392640 aof_enabled:0 aof_rewrite_in_progress:0 aof_rewrite_scheduled:0 aof_last_rewrite_time_sec:-1 aof_current_rewrite_time_sec:-1 aof_last_bgrewrite_status:ok aof_last_write_status:ok aof_last_cow_size:0 # Stats total_connections_received:71691827 total_commands_processed:589077444 instantaneous_ops_per_sec:696 total_net_input_bytes:117546624864 total_net_output_bytes:158171687092 instantaneous_input_kbps:64.35 instantaneous_output_kbps:46.69 rejected_connections:0 sync_full:4 sync_partial_ok:0 sync_partial_err:4 expired_keys:456229 expired_stale_perc:0.02 expired_time_cap_reached_count:0 evicted_keys:1276938 keyspace_hits:54702633 keyspace_misses:147955773 pubsub_channels:2 pubsub_patterns:0 latest_fork_usec:7596 migrate_cached_sockets:0 slave_expires_tracked_keys:0 active_defrag_hits:0 active_defrag_misses:0 active_defrag_key_hits:0 active_defrag_key_misses:0 # Replication role:master connected_slaves:1 slave0:ip=172.16.4.124,port=6379,state=online,offset=664495733479,lag=1 master_replid:567d52793ed57d8eb6e9b00eb05d17aec0ecd6e4 master_replid2:8ecbf63bd04876a4db010f007bdf3022df0cc5b5 master_repl_offset:664495755991 second_repl_offset:578168117700 repl_backlog_active:1 repl_backlog_size:1048576 repl_backlog_first_byte_offset:664494707416 repl_backlog_histlen:1048576 # CPU used_cpu_sys:4239.335236 used_cpu_user:5104.546704 used_cpu_sys_children:2.056233 used_cpu_user_children:14.153302 # SSL ssl_enabled:no ssl_connections_to_previous_certificate:0 ssl_connections_to_current_certificate:0 ssl_current_certificate_not_before_date:(null) ssl_current_certificate_not_after_date:(null) ssl_current_certificate_serial:0 # Cluster cluster_enabled:0 # Keyspace db0:keys=2811569,expires=2810411,avg_ttl=31109109523 ```

kerem commented

2026-03-15 21:28:44 +03:00

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@hibiken commented on GitHub (Mar 2, 2022):

@wricardo thanks for reporting! Could it be the version compatibility issue with the core Asynq library (see this chart for version compatibility between core library and the web UI).

@hibiken commented on GitHub (Mar 2, 2022): @wricardo thanks for reporting! Could it be the version compatibility issue with the core Asynq library (see [this chart](https://github.com/hibiken/asynqmon#version-compatibility) for version compatibility between core library and the web UI).

kerem commented

2026-03-15 21:28:49 +03:00

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@hibiken commented on GitHub (Mar 4, 2022):

Closing this.

@hibiken commented on GitHub (Mar 4, 2022): Closing this.

kerem commented

2026-03-15 21:28:54 +03:00

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@digi0pz commented on GitHub (Feb 13, 2026):

Hi @hibiken,
Which version to use for asynq 0.25.1 and asynqmon 0.7.2.

We are facing the same issue as above.

@digi0pz commented on GitHub (Feb 13, 2026): Hi @hibiken, Which version to use for asynq `0.25.1` and asynqmon `0.7.2`. We are facing the same issue as above.

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[GH-ISSUE #214] Getting Error: Could not retrieve queues live data — See the logs for details #752