[GH-ISSUE #348] Self-Hosted | can't get verification email #850

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opened 2026-03-14 10:53:44 +03:00 by kerem · 7 comments
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Originally created by @VijendraMalhotra on GitHub (Oct 13, 2022).
Original GitHub issue: https://github.com/anonaddy/anonaddy/issues/348

I am trying to register an account after hosting the site. (https://github.com/anonaddy/anonaddy/blob/master/SELF-HOSTING.md#creating-your-account). but can't seem to get the verification email.
looked at the app logs /var/www/anonaddy/storage/logs/larvel-2022-10-13.log (it's clean)
looked at the /var/logs/mail.log and that is clean as well

what am i missing?

Originally created by @VijendraMalhotra on GitHub (Oct 13, 2022). Original GitHub issue: https://github.com/anonaddy/anonaddy/issues/348 I am trying to register an account after hosting the site. (https://github.com/anonaddy/anonaddy/blob/master/SELF-HOSTING.md#creating-your-account). but can't seem to get the verification email. looked at the app logs /var/www/anonaddy/storage/logs/larvel-2022-10-13.log (it's clean) looked at the /var/logs/mail.log and that is clean as well what am i missing?
kerem closed this issue 2026-03-14 10:53:49 +03:00
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@willbrowningme commented on GitHub (Oct 17, 2022):

Does your hosting provider have port 25 open?

<!-- gh-comment-id:1280721774 --> @willbrowningme commented on GitHub (Oct 17, 2022): Does your hosting provider have port 25 open?
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@willbrowningme commented on GitHub (Oct 17, 2022):

Perhaps you have not setup supervisor correctly which is why is is not processing the queued mail jobs. Please make sure supervisor is running and the config for it is correct.

<!-- gh-comment-id:1280723444 --> @willbrowningme commented on GitHub (Oct 17, 2022): Perhaps you have not setup supervisor correctly which is why is is not processing the queued mail jobs. Please make sure supervisor is running and the config for it is correct.
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@willbrowningme commented on GitHub (Oct 20, 2022):

Did you sort this in the end?

<!-- gh-comment-id:1285125999 --> @willbrowningme commented on GitHub (Oct 20, 2022): Did you sort this in the end?
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@VijendraMalhotra commented on GitHub (Oct 20, 2022):

AWS doesn’t like opening port 25 it seems. so waiting to hear from them!
thanks for you help @willbrowningme

<!-- gh-comment-id:1285297017 --> @VijendraMalhotra commented on GitHub (Oct 20, 2022): AWS doesn’t like opening port 25 it seems. so waiting to hear from them! thanks for you help @willbrowningme
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@willbrowningme commented on GitHub (Oct 20, 2022):

No problem, hopefully they will open it.

Closing as this isn't related to the software.

<!-- gh-comment-id:1285299196 --> @willbrowningme commented on GitHub (Oct 20, 2022): No problem, hopefully they will open it. Closing as this isn't related to the software.
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@VijendraMalhotra commented on GitHub (Oct 20, 2022):

If anyone has ever worked with AWS to get the port open, help would be appreciated in terms of answering the question " A technical explanation of your spam prevention mechanisms, including details regarding your infrastructure and security measures."

<!-- gh-comment-id:1285301203 --> @VijendraMalhotra commented on GitHub (Oct 20, 2022): If anyone has ever worked with AWS to get the port open, help would be appreciated in terms of answering the question " A technical explanation of your spam prevention mechanisms, including details regarding your infrastructure and security measures."
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@narainaDewasi commented on GitHub (May 28, 2024):

Hi i am facing same issue
i am using AWS SES for send email
after all configuration for aws ses and postfix when i test it with this command

echo "Test Message" | mail -s "Test Subject" -a "From:info@mail.domain.com" my-email-id@gmail.com
its sending the mail but on the anonaddy app it says that the verification mail have been sent then i have nothing received.

there is no error log found in mail.log /mail.err / laravel-*.log files

<!-- gh-comment-id:2135301733 --> @narainaDewasi commented on GitHub (May 28, 2024): Hi i am facing same issue i am using AWS SES for send email after all configuration for aws ses and postfix when i test it with this command ``echo "Test Message" | mail -s "Test Subject" -a "From:info@mail.domain.com" my-email-id@gmail.com`` its sending the mail but on the anonaddy app it says that the verification mail have been sent then i have nothing received. there is no error log found in mail.log /mail.err / laravel-*.log files
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