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[GH-ISSUE #107] Initial e-mail does not arrive #106

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opened 2026-02-27 15:55:03 +03:00 by kerem · 20 comments
kerem commented 2026-02-27 15:55:03 +03:00
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Originally created by @nonylion on GitHub (Dec 26, 2017).
Original GitHub issue: https://github.com/RD17/ambar/issues/107

Hi.
What conditions must be met to successfully send login credentials?
I'm trying your brilliant software in my internal network and cannot use auth 'none' for security reasons.
Here's my specs:
Ubuntu 16.04.03
Docker: 17.09.1-ce
Docker-compose: 1.18.0

Thanks.

Originally created by @nonylion on GitHub (Dec 26, 2017). Original GitHub issue: https://github.com/RD17/ambar/issues/107 Hi. What conditions must be met to successfully send login credentials? I'm trying your brilliant software in my internal network and cannot use auth 'none' for security reasons. Here's my specs: Ubuntu 16.04.03 Docker: 17.09.1-ce Docker-compose: 1.18.0 Thanks.
kerem 2026-02-27 15:55:03 +03:00
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kerem commented 2026-02-27 15:55:04 +03:00
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@sochix commented on GitHub (Dec 28, 2017):

@nonylion check that your machine has internet access.

<!-- gh-comment-id:354242414 --> @sochix commented on GitHub (Dec 28, 2017): @nonylion check that your machine has internet access.
kerem commented 2026-02-27 15:55:04 +03:00
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@nonylion commented on GitHub (Dec 28, 2017):

@sochix Of course it has. It's behind nat however. Also no reverse dns. Maybe there's another way to capture that mail?

<!-- gh-comment-id:354244849 --> @nonylion commented on GitHub (Dec 28, 2017): @sochix Of course it has. It's behind nat however. Also no reverse dns. Maybe there's another way to capture that mail?
kerem commented 2026-02-27 15:55:04 +03:00
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@sochix commented on GitHub (Dec 28, 2017):

Check if you have access to mandrill.com by ping

<!-- gh-comment-id:354275280 --> @sochix commented on GitHub (Dec 28, 2017): Check if you have access to mandrill.com by ping
kerem commented 2026-02-27 15:55:04 +03:00
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@nonylion commented on GitHub (Dec 28, 2017):

@sochix
mandrill.com does not reply icmp pings, but mandrillapp.com does.
Using tcpdump i've found, ambar doesn't query mandrill.com but mandrillapp.com. Then it 'speaks' with mandrillapp.com for a while, but still no e-mail :(

<!-- gh-comment-id:354347534 --> @nonylion commented on GitHub (Dec 28, 2017): @sochix mandrill.com does not reply icmp pings, but mandrillapp.com does. Using tcpdump i've found, ambar doesn't query mandrill.com but mandrillapp.com. Then it 'speaks' with mandrillapp.com for a while, but still no e-mail :(
kerem commented 2026-02-27 15:55:04 +03:00
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@sdrwtf commented on GitHub (Dec 30, 2017):

Hello,

i have exact the same problem as the Issue Owner. Therefore i want to provide a little more detailed information which hopefully helps to solve this.

I installed ambar on a VM (Virtualbox) directly behind a router, no firewall in between which can block anything (but also no dedicated IP address).

OS:

sdrwtf@ambar-test:/etc/ambar$ lsb_release -irc
Distributor ID: Ubuntu
Release:        16.04
Codename:       xenial

Docker:

sdrwtf@ambar-test:/etc/ambar$ sudo docker version
Client:
 Version:       17.12.0-ce
 API version:   1.35
 Go version:    go1.9.2
 Git commit:    c97c6d6
 Built: Wed Dec 27 20:11:19 2017
 OS/Arch:       linux/amd64

Server:
 Engine:
  Version:      17.12.0-ce
  API version:  1.35 (minimum version 1.12)
  Go version:   go1.9.2
  Git commit:   c97c6d6
  Built:        Wed Dec 27 20:09:53 2017
  OS/Arch:      linux/amd64
  Experimental: false

Docker Compose:

sdrwtf@ambar-test:/etc/ambar$ docker-compose --version
docker-compose version 1.18.0, build 8dd22a9

Installation went through without trouble and ambar starts without problems:

sdrwtf@ambar-test:/etc/ambar$ sudo ./ambar.py start


______           ____     ______  ____
/\  _  \  /'\_/`\/\  _`\  /\  _  \/\  _`\
\ \ \L\ \/\      \ \ \L\ \ \ \L\ \ \ \L\ \
 \ \  __ \ \ \__\ \ \  _ <'\ \  __ \ \ ,  /
  \ \ \/\ \ \ \_/\ \ \ \L\ \ \ \/\ \ \ \ \
   \ \_\ \_\ \_\ \_\ \____/ \ \_\ \_\ \_\ \_\
    \/_/\/_/\/_/ \/_/\/___/   \/_/\/_/\/_/\/ /



Docker version 17.12.0-ce, build c97c6d6
docker-compose version 1.18.0, build 8dd22a9
vm.max_map_count = 262144
net.ipv4.ip_local_port_range = 15000 61000
net.ipv4.tcp_fin_timeout = 30
net.core.somaxconn = 1024
net.core.netdev_max_backlog = 2000
Creating ambar_db_1       ... done
Creating ambar_redis_1    ... done
Creating ambar_rabbit_1   ... done
Creating ambar_es_1       ... done
Creating ambar_db_1       ...
Creating ambar_webapi_1   ... done
Creating ambar_es_1       ...
Creating ambar_frontend_1 ... done
Creating ambar_frontend_1 ...
Creating ambar_proxy_1    ... done
Ambar is on http://10.90.90.24:80

I can sign up with my email address but i don't get the initial email. Ping to mandrillapp.com also works fine:

sdrwtf@ambar-test:/etc/ambar$ ping mandrillapp.com
PING mandrillapp.com (52.16.99.88) 56(84) bytes of data.
64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=1 ttl=43 time=44.7 ms
64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=2 ttl=43 time=34.9 ms
64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=3 ttl=43 time=35.7 ms
^C
--- mandrillapp.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 34.959/38.479/44.758/4.453 ms

I know i can set auth to none in config.json which then works kind of, but i really would like to have the login functionality.

My actual (unchanged) config.json: config.json.txt

and the Docker container logs:

ambar_crawler_c0.log
ambar_db_1.log
ambar_es_1.log
ambar_frontend_1.log
ambar_pipeline_p0.log
ambar_proxy_1.log
ambar_rabbit_1.log
ambar_redis_1.log
ambar_webapi_1.log

Hopefully someone can help.

Thanks!

<!-- gh-comment-id:354538612 --> @sdrwtf commented on GitHub (Dec 30, 2017): Hello, i have exact the same problem as the Issue Owner. Therefore i want to provide a little more detailed information which hopefully helps to solve this. I installed ambar on a VM (Virtualbox) directly behind a router, no firewall in between which can block anything (but also no dedicated IP address). OS: ``` sdrwtf@ambar-test:/etc/ambar$ lsb_release -irc Distributor ID: Ubuntu Release: 16.04 Codename: xenial ``` Docker: ``` sdrwtf@ambar-test:/etc/ambar$ sudo docker version Client: Version: 17.12.0-ce API version: 1.35 Go version: go1.9.2 Git commit: c97c6d6 Built: Wed Dec 27 20:11:19 2017 OS/Arch: linux/amd64 Server: Engine: Version: 17.12.0-ce API version: 1.35 (minimum version 1.12) Go version: go1.9.2 Git commit: c97c6d6 Built: Wed Dec 27 20:09:53 2017 OS/Arch: linux/amd64 Experimental: false ``` Docker Compose: ``` sdrwtf@ambar-test:/etc/ambar$ docker-compose --version docker-compose version 1.18.0, build 8dd22a9 ``` Installation went through without trouble and ambar starts without problems: ``` sdrwtf@ambar-test:/etc/ambar$ sudo ./ambar.py start ______ ____ ______ ____ /\ _ \ /'\_/`\/\ _`\ /\ _ \/\ _`\ \ \ \L\ \/\ \ \ \L\ \ \ \L\ \ \ \L\ \ \ \ __ \ \ \__\ \ \ _ <'\ \ __ \ \ , / \ \ \/\ \ \ \_/\ \ \ \L\ \ \ \/\ \ \ \ \ \ \_\ \_\ \_\ \_\ \____/ \ \_\ \_\ \_\ \_\ \/_/\/_/\/_/ \/_/\/___/ \/_/\/_/\/_/\/ / Docker version 17.12.0-ce, build c97c6d6 docker-compose version 1.18.0, build 8dd22a9 vm.max_map_count = 262144 net.ipv4.ip_local_port_range = 15000 61000 net.ipv4.tcp_fin_timeout = 30 net.core.somaxconn = 1024 net.core.netdev_max_backlog = 2000 Creating ambar_db_1 ... done Creating ambar_redis_1 ... done Creating ambar_rabbit_1 ... done Creating ambar_es_1 ... done Creating ambar_db_1 ... Creating ambar_webapi_1 ... done Creating ambar_es_1 ... Creating ambar_frontend_1 ... done Creating ambar_frontend_1 ... Creating ambar_proxy_1 ... done Ambar is on http://10.90.90.24:80 ``` I can sign up with my email address but i don't get the initial email. Ping to mandrillapp.com also works fine: ``` sdrwtf@ambar-test:/etc/ambar$ ping mandrillapp.com PING mandrillapp.com (52.16.99.88) 56(84) bytes of data. 64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=1 ttl=43 time=44.7 ms 64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=2 ttl=43 time=34.9 ms 64 bytes from ec2-52-16-99-88.eu-west-1.compute.amazonaws.com (52.16.99.88): icmp_seq=3 ttl=43 time=35.7 ms ^C --- mandrillapp.com ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2003ms rtt min/avg/max/mdev = 34.959/38.479/44.758/4.453 ms ``` I know i can set `auth` to `none` in `config.json` which then works kind of, but i really would like to have the login functionality. My actual (unchanged) config.json: [config.json.txt](https://github.com/RD17/ambar/files/1594288/config.json.txt) and the Docker container logs: [ambar_crawler_c0.log](https://github.com/RD17/ambar/files/1594279/ambar_crawler_c0.log) [ambar_db_1.log](https://github.com/RD17/ambar/files/1594280/ambar_db_1.log) [ambar_es_1.log](https://github.com/RD17/ambar/files/1594281/ambar_es_1.log) [ambar_frontend_1.log](https://github.com/RD17/ambar/files/1594282/ambar_frontend_1.log) [ambar_pipeline_p0.log](https://github.com/RD17/ambar/files/1594283/ambar_pipeline_p0.log) [ambar_proxy_1.log](https://github.com/RD17/ambar/files/1594284/ambar_proxy_1.log) [ambar_rabbit_1.log](https://github.com/RD17/ambar/files/1594285/ambar_rabbit_1.log) [ambar_redis_1.log](https://github.com/RD17/ambar/files/1594286/ambar_redis_1.log) [ambar_webapi_1.log](https://github.com/RD17/ambar/files/1594287/ambar_webapi_1.log) Hopefully someone can help. Thanks!
kerem commented 2026-02-27 15:55:04 +03:00
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@sochix commented on GitHub (Jan 12, 2018):

Ok, we found the problem - mandrill. We just exceeded the free quota. Will consider a swicth to another mail service.

<!-- gh-comment-id:357166688 --> @sochix commented on GitHub (Jan 12, 2018): Ok, we found the problem - mandrill. We just exceeded the free quota. Will consider a swicth to another mail service.
kerem commented 2026-02-27 15:55:04 +03:00
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@sdrwtf commented on GitHub (Jan 12, 2018):

Thanks for the reply @sochix ! Maybe it's worth a thought to give the user the option to set a own smtp server / mail relay during installation process. This would also give the option to run ambar in a local environment without permanent web access (e.g. company internal networks).

<!-- gh-comment-id:357187587 --> @sdrwtf commented on GitHub (Jan 12, 2018): Thanks for the reply @sochix ! Maybe it's worth a thought to give the user the option to set a own smtp server / mail relay during installation process. This would also give the option to run ambar in a local environment without permanent web access (e.g. company internal networks).
kerem commented 2026-02-27 15:55:04 +03:00
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@cerberus10 commented on GitHub (Jan 12, 2018):

Hi I am having the same issue. It seems that the quota is still full.
Waiting on my email to try your software.
Is this also happening in the Enterprise versions?

<!-- gh-comment-id:357323157 --> @cerberus10 commented on GitHub (Jan 12, 2018): Hi I am having the same issue. It seems that the quota is still full. Waiting on my email to try your software. Is this also happening in the Enterprise versions?
kerem commented 2026-02-27 15:55:04 +03:00
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@ekeskin commented on GitHub (Feb 7, 2018):

Any progress on this ?
Just got same problem. Local smtp server could be a great option to have.

<!-- gh-comment-id:363724025 --> @ekeskin commented on GitHub (Feb 7, 2018): Any progress on this ? Just got same problem. Local smtp server could be a great option to have.
kerem commented 2026-02-27 15:55:04 +03:00
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@PhilG2G commented on GitHub (Feb 8, 2018):

Same problem for me. I didn't receive the password by email. Why the access is not allowed by a classic default login/password system ?

<!-- gh-comment-id:364075487 --> @PhilG2G commented on GitHub (Feb 8, 2018): Same problem for me. I didn't receive the password by email. Why the access is not allowed by a classic default login/password system ?
kerem commented 2026-02-27 15:55:04 +03:00
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@runnermhr commented on GitHub (Feb 13, 2018):

Same problem for me. I didn't receive the password by email. What I have to do?

<!-- gh-comment-id:365250571 --> @runnermhr commented on GitHub (Feb 13, 2018): Same problem for me. I didn't receive the password by email. What I have to do?
kerem commented 2026-02-27 15:55:04 +03:00
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@rosweiler commented on GitHub (Feb 14, 2018):

Same here, no email arriving.

<!-- gh-comment-id:365695780 --> @rosweiler commented on GitHub (Feb 14, 2018): Same here, no email arriving.
kerem commented 2026-02-27 15:55:04 +03:00
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@sochix commented on GitHub (Feb 15, 2018):

Sorry guys for such a long wait time... We'll fix it.

<!-- gh-comment-id:365858980 --> @sochix commented on GitHub (Feb 15, 2018): Sorry guys for such a long wait time... We'll fix it.
kerem commented 2026-02-27 15:55:04 +03:00
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@sgarwood commented on GitHub (Feb 21, 2018):

Hi,
Any progress on this?

+1 With @sdrwtf to allow for local SMTP mail server

<!-- gh-comment-id:367489613 --> @sgarwood commented on GitHub (Feb 21, 2018): Hi, Any progress on this? +1 With @sdrwtf to allow for local SMTP mail server
kerem commented 2026-02-27 15:55:04 +03:00
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@geekspeed commented on GitHub (Feb 23, 2018):

Any progress? Or way to manually setup a user?

<!-- gh-comment-id:367972853 --> @geekspeed commented on GitHub (Feb 23, 2018): Any progress? Or way to manually setup a user?
kerem commented 2026-02-27 15:55:04 +03:00
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@sdrwtf commented on GitHub (Feb 23, 2018):

@geekspeed if you just want to have a peek on it without having an actual login (the system is open then) you can edit the config.json and change the auth setting to none:

"auth": "basic" -> "auth": "none"

Then you're able to have a look at the frontend without an login.

Anyway we should keep in mind that there are only two guys working on this project and i presume they're doing this in their spare time. So we should be patient, I think.

<!-- gh-comment-id:367976691 --> @sdrwtf commented on GitHub (Feb 23, 2018): @geekspeed if you just want to have a peek on it without having an actual login (the system is open then) you can edit the config.json and change the `auth` setting to `none`: `"auth": "basic"` -> `"auth": "none"` Then you're able to have a look at the frontend without an login. Anyway we should keep in mind that there are only two guys working on this project and i presume they're doing this in their spare time. So we should be patient, I think.
kerem commented 2026-02-27 15:55:04 +03:00
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@runnermhr commented on GitHub (Mar 2, 2018):

Is it possible to create a local login with multiple users?

<!-- gh-comment-id:369851425 --> @runnermhr commented on GitHub (Mar 2, 2018): Is it possible to create a local login with multiple users?
kerem commented 2026-02-27 15:55:04 +03:00
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@sdrwtf commented on GitHub (Mar 2, 2018):

@runnermhr you can find the information at the bottom of https://ambar.cloud/ - if you use the community edition (which is free) you can only set up one user. If you need more than one user you need to use the enterprise edition (price on request).

But that's nothing this issue is about. The problem which is discussed here is that the initial emails which should provide the login information is not arriving because the mail service which is currently used is not working anymore. So at the moment it is not possible at all to set up a user till this problem is fixed.

<!-- gh-comment-id:369856008 --> @sdrwtf commented on GitHub (Mar 2, 2018): @runnermhr you can find the information at the bottom of [https://ambar.cloud/]( https://ambar.cloud/) - if you use the community edition (which is free) you can only set up one user. If you need more than one user you need to use the enterprise edition (price on request). But that's nothing this issue is about. The problem which is discussed here is that the initial emails which should provide the login information is not arriving because the mail service which is currently used is not working anymore. So at the moment it is not possible at all to set up a user till this problem is fixed.
kerem commented 2026-02-27 15:55:04 +03:00
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@josselinlbe commented on GitHub (Mar 2, 2018):

+1 for local SMTP mail server!

<!-- gh-comment-id:369884914 --> @josselinlbe commented on GitHub (Mar 2, 2018): +1 for local SMTP mail server!
kerem commented 2026-02-27 15:55:04 +03:00
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@sochix commented on GitHub (Apr 19, 2018):

In the latest version of Ambar we removed users functionality. We decided that it can be done much better via nginx proxy and base auth

<!-- gh-comment-id:382657196 --> @sochix commented on GitHub (Apr 19, 2018): In the latest version of Ambar we removed users functionality. We decided that it can be done much better via nginx proxy and base auth
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