[GH-ISSUE #62] Incorrect values for Seagate drives #72

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opened 2026-03-12 18:48:22 +03:00 by kerem · 8 comments
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Originally created by @dumbodumbos on GitHub (Jan 14, 2026).
Original GitHub issue: https://github.com/007revad/Synology_SMART_info/issues/62

Please update drivedb.h - because the Seagate disks show an incorrect value in the Command_Timeout_Count parameter.

It is described in detail here https://www.disktuna.com/big-scary-raw-s-m-a-r-t-values-arent-always-bad-news/#4295032833

There is a similar problem here https://github.com/AnalogJ/scrutiny/issues/522

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Originally created by @dumbodumbos on GitHub (Jan 14, 2026). Original GitHub issue: https://github.com/007revad/Synology_SMART_info/issues/62 Please update drivedb.h - because the Seagate disks show an incorrect value in the Command_Timeout_Count parameter. It is described in detail here https://www.disktuna.com/big-scary-raw-s-m-a-r-t-values-arent-always-bad-news/#4295032833 There is a similar problem here https://github.com/AnalogJ/scrutiny/issues/522 <img width="523" height="354" alt="Image" src="https://github.com/user-attachments/assets/21141a75-7b46-46ca-9354-4824e850165f" />
kerem closed this issue 2026-03-12 18:48:29 +03:00
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@007revad commented on GitHub (Jan 14, 2026):

What does this command return:

smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count'
<!-- gh-comment-id:3751270580 --> @007revad commented on GitHub (Jan 14, 2026): What does this command return: ``` smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count' ```
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@dumbodumbos commented on GitHub (Jan 15, 2026):

What does this command return:

smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count'
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<!-- gh-comment-id:3752937920 --> @dumbodumbos commented on GitHub (Jan 15, 2026): > What does this command return: > > ``` > smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count' > ``` <img width="1186" height="127" alt="Image" src="https://github.com/user-attachments/assets/95a44bcc-0817-4af2-ba55-5d751759054a" />
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@007revad commented on GitHub (Jan 15, 2026):

Try it with sudo

sudo smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count'
<!-- gh-comment-id:3753117030 --> @007revad commented on GitHub (Jan 15, 2026): Try it with sudo ``` sudo smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count' ```
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@dumbodumbos commented on GitHub (Jan 15, 2026):

Try it with sudo

sudo smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count'
Image
<!-- gh-comment-id:3753333269 --> @dumbodumbos commented on GitHub (Jan 15, 2026): > Try it with sudo > > ``` > sudo smartctl -A -f brief -d sat -T permissive -v 188,raw48:54,Command_Timeout_Count /dev/sata1 | grep '188 Command_Timeout_Count' > ``` <img width="1383" height="133" alt="Image" src="https://github.com/user-attachments/assets/f1ca16dc-8016-49f4-8526-fa96aac77568" />
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@007revad commented on GitHub (Jan 15, 2026):

Fixed in v1.4.37
https://github.com/007revad/Synology_SMART_info/releases/tag/v1.4.37

<!-- gh-comment-id:3753445821 --> @007revad commented on GitHub (Jan 15, 2026): Fixed in v1.4.37 https://github.com/007revad/Synology_SMART_info/releases/tag/v1.4.37
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@dumbodumbos commented on GitHub (Jan 15, 2026):

Fixed in v1.4.37 https://github.com/007revad/Synology_SMART_info/releases/tag/v1.4.37

It remains to wait until it is updated https://github.com/PeterSuh-Q3/SynoSmartInfo - or is it possible to update the script separately?

<!-- gh-comment-id:3753596659 --> @dumbodumbos commented on GitHub (Jan 15, 2026): > Fixed in v1.4.37 https://github.com/007revad/Synology_SMART_info/releases/tag/v1.4.37 It remains to wait until it is updated https://github.com/PeterSuh-Q3/SynoSmartInfo - or is it possible to update the script separately?
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@007revad commented on GitHub (Jan 15, 2026):

The SynoSmartInfo workflow checks at midnight UTC for updated an version of my script. So it won't update for another 14.5 hours.

If you want to update it now you'd need to replace syno_smart_info.sh in /var/packages/Synosmartinfo/target/bin/ and make sure syno_smart_info.sh has 0755 permissions.

<!-- gh-comment-id:3753772553 --> @007revad commented on GitHub (Jan 15, 2026): The SynoSmartInfo workflow checks at midnight UTC for updated an version of my script. So it won't update for another 14.5 hours. If you want to update it now you'd need to replace syno_smart_info.sh in `/var/packages/Synosmartinfo/target/bin/` and make sure syno_smart_info.sh has 0755 permissions.
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@dumbodumbos commented on GitHub (Jan 15, 2026):

The SynoSmartInfo workflow checks at midnight UTC for updated an version of my script. So it won't update for another 14.5 hours.

If you want to update it now you'd need to replace syno_smart_info.sh in /var/packages/Synosmartinfo/target/bin/ and make sure syno_smart_info.sh has 0755 permissions.

Great. Thanks!

<!-- gh-comment-id:3753792531 --> @dumbodumbos commented on GitHub (Jan 15, 2026): > The SynoSmartInfo workflow checks at midnight UTC for updated an version of my script. So it won't update for another 14.5 hours. > > If you want to update it now you'd need to replace syno_smart_info.sh in `/var/packages/Synosmartinfo/target/bin/` and make sure syno_smart_info.sh has 0755 permissions. Great. Thanks!
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