[GH-ISSUE #333] Error: "This script is NOT runnning on a Synology NAS!"... but it is!! #825

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opened 2026-03-12 17:18:43 +03:00 by kerem · 4 comments

kerem commented

2026-03-12 17:18:43 +03:00

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Originally created by @madmax-71 on GitHub (Jul 22, 2024).
Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/333

Hi, I tried running your script and received an error message claiming the script is not running on a Synology NAS.
But it is... Any ideas? BTW I am running DSM 7.2.1-69057 Update 5 on my DS723+.
Thanks
Alex

Originally created by @madmax-71 on GitHub (Jul 22, 2024). Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/333 Hi, I tried running your script and received an error message claiming the script is not running on a Synology NAS. But it is... Any ideas? BTW I am running DSM 7.2.1-69057 Update 5 on my DS723+. Thanks Alex

kerem closed this issue

2026-03-12 17:18:49 +03:00

kerem commented

2026-03-12 17:18:55 +03:00

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@007revad commented on GitHub (Jul 23, 2024):

@madmax-71

What does the following command return?

uname -a

@007revad commented on GitHub (Jul 23, 2024): @madmax-71 What does the following command return? ``` uname -a ```

kerem commented

2026-03-12 17:19:00 +03:00

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@madmax-71 commented on GitHub (Jul 23, 2024):

@007revad

Darwin Mac-mini-von-Alex.fritz.box 24.0.0 Darwin Kernel Version 24.0.0: Mon Jul 1 21:56:49 PDT 2024; root:xnu-11215.0.132.501.1~1/RELEASE_ARM64_T6020 arm64

@madmax-71 commented on GitHub (Jul 23, 2024): @007revad Darwin Mac-mini-von-Alex.fritz.box 24.0.0 Darwin Kernel Version 24.0.0: Mon Jul 1 21:56:49 PDT 2024; root:xnu-11215.0.132.501.1~1/RELEASE_ARM64_T6020 arm64

kerem commented

2026-03-12 17:19:05 +03:00

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@007revad commented on GitHub (Jul 23, 2024):

The syno_hdd_db.sh and syno_hdd_vendor_ids.txt need to be located in a shared folder on your Synology.

Then you need to enable SSH on Synology. https://kb.synology.com/en-global/DSM/tutorial/How_to_login_to_DSM_with_root_permission_via_SSH_Telnet

Then on the Mac mini you connect via SSH to the Synology and run the syno_hdd_db.sh script.

@007revad commented on GitHub (Jul 23, 2024): The syno_hdd_db.sh and syno_hdd_vendor_ids.txt need to be located in a shared folder on your Synology. Then you need to enable SSH on Synology. https://kb.synology.com/en-global/DSM/tutorial/How_to_login_to_DSM_with_root_permission_via_SSH_Telnet Then on the Mac mini you connect via SSH to the Synology and run the syno_hdd_db.sh script.

kerem commented

2026-03-12 17:19:10 +03:00

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@madmax-71 commented on GitHub (Jul 24, 2024):

Then on the Mac mini you connect via SSH to the Synology and run the syno_hdd_db.sh script.

That was the problem, I forgot to connect via SSH. Thanks for your help!

@madmax-71 commented on GitHub (Jul 24, 2024): > Then on the Mac mini you connect via SSH to the Synology and run the syno_hdd_db.sh script. That was the problem, I forgot to connect via SSH. Thanks for your help!