[GH-ISSUE #441] DS1522+ DSM 7.2.2 - 72806 Update 3 Issue with WD Red SN700 1TB NVMe Drives on DS1522+: Still Incompatible #656

Open
opened 2026-03-11 12:55:46 +03:00 by kerem · 15 comments
Owner

Originally created by @Aquilasfx on GitHub (Mar 7, 2025).
Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/441

Hi everyone,

I’m facing an issue with my WD Red SN700 1TB NVMe drives on my DS1522+ NAS. Despite trying various configurations and options, the drives are still reported as incompatible.

Image

Here’s what I’ve tried so far:

Using the syno_hdd_db.sh script with various options:
-r
-i
-f
-w
Rebooting the NAS after applying changes.
The script returns the following output:

`Synology_HDD_db v3.6.111
DS1522+ x86_64 DSM 7.2.2-72806-3
StorageManager 1.0.0-00502

ds1522+_host_v7 version 8044

Using options: -r -i -f -w
Running from: /volume1/scripts/syno_hdd_db.sh

HDD/SSD models found: 1
HDP725050GLA360,GM4OA5CA,500 GB

M.2 drive models found: 1
WD Red SN700 1000GB,111150WD,1000 GB

No M.2 PCIe cards found

No Expansion Units found

HDP725050GLA360 already exists in ds1522+_host_v7.db
WD Red SN700 1000GB already exists in ds1522+_host_v7.db

Disabled support disk compatibility.

Support memory compatibility already disabled.

Max memory is set to 32 GB.

NVMe support already enabled.

M.2 volume support already enabled.

Drive db auto updates already enabled.

Support WDDA already disabled.

DSM successfully checked disk compatibility.

You may need to reboot the Synology to see the changes.
`

Despite these changes, I continue to get the compatibility error for the WD Red SN700 drives.

I’m asking:

Do I need to run another script, such as Synology_enable_M2_volume, to fix this issue?
Is it necessary to apply a Scheduled Task for the changes to take effect, or is running the script manually enough?
Is there any other configuration or solution I can try to resolve the issue?
Thank you in advance for your help!

Originally created by @Aquilasfx on GitHub (Mar 7, 2025). Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/441 Hi everyone, I’m facing an issue with my WD Red SN700 1TB NVMe drives on my DS1522+ NAS. Despite trying various configurations and options, the drives are still reported as incompatible. <img width="911" alt="Image" src="https://github.com/user-attachments/assets/de813f20-954b-4e4f-a15e-7cd83b530930" /> Here’s what I’ve tried so far: Using the syno_hdd_db.sh script with various options: -r -i -f -w Rebooting the NAS after applying changes. The script returns the following output: `Synology_HDD_db v3.6.111 DS1522+ x86_64 DSM 7.2.2-72806-3 StorageManager 1.0.0-00502 ds1522+_host_v7 version 8044 Using options: -r -i -f -w Running from: /volume1/scripts/syno_hdd_db.sh HDD/SSD models found: 1 HDP725050GLA360,GM4OA5CA,500 GB M.2 drive models found: 1 WD Red SN700 1000GB,111150WD,1000 GB No M.2 PCIe cards found No Expansion Units found HDP725050GLA360 already exists in ds1522+_host_v7.db WD Red SN700 1000GB already exists in ds1522+_host_v7.db Disabled support disk compatibility. Support memory compatibility already disabled. Max memory is set to 32 GB. NVMe support already enabled. M.2 volume support already enabled. Drive db auto updates already enabled. Support WDDA already disabled. DSM successfully checked disk compatibility. You may need to reboot the Synology to see the changes. ` Despite these changes, I continue to get the compatibility error for the WD Red SN700 drives. I’m asking: Do I need to run another script, such as Synology_enable_M2_volume, to fix this issue? Is it necessary to apply a Scheduled Task for the changes to take effect, or is running the script manually enough? Is there any other configuration or solution I can try to resolve the issue? Thank you in advance for your help!
Author
Owner

@007revad commented on GitHub (Mar 7, 2025):

Don't run Synology_enable_M2_volume

Try this:

  1. Run syno_hdd_db.sh --restore then reboot.
  2. Then run syno_hdd_db.sh -n -w then reboot.
<!-- gh-comment-id:2705520218 --> @007revad commented on GitHub (Mar 7, 2025): Don't run Synology_enable_M2_volume Try this: 1. Run `syno_hdd_db.sh --restore` then reboot. 2. Then run `syno_hdd_db.sh -n -w` then reboot.
Author
Owner

@Aquilasfx commented on GitHub (Mar 7, 2025):

Thank @007revad I tried as you suggested and after the second reboot, when I choose Add drive for storage expansion and choose NEXT choosing my actual storage pool it continue to say: "Cannot perform this action. No drives are available or meet the requirements." as you can see from the image attached.

Image
<!-- gh-comment-id:2706049319 --> @Aquilasfx commented on GitHub (Mar 7, 2025): Thank @007revad I tried as you suggested and after the second reboot, when I choose Add drive for storage expansion and choose NEXT choosing my actual storage pool it continue to say: "Cannot perform this action. No drives are available or meet the requirements." as you can see from the image attached. <img width="860" alt="Image" src="https://github.com/user-attachments/assets/b6367c37-19c8-45d5-a3ee-aff39c42af99" />
Author
Owner

@007revad commented on GitHub (Mar 7, 2025):

When you click on "View drive requirements" what does it say?

<!-- gh-comment-id:2706175865 --> @007revad commented on GitHub (Mar 7, 2025): When you click on "View drive requirements" what does it say?
Author
Owner

@Aquilasfx commented on GitHub (Mar 7, 2025):

It seys this as attached.

Image
<!-- gh-comment-id:2706181332 --> @Aquilasfx commented on GitHub (Mar 7, 2025): It seys this as attached. <img width="935" alt="Image" src="https://github.com/user-attachments/assets/e5c2ff46-f4dd-42ea-9b77-896c249df379" />
Author
Owner

@007revad commented on GitHub (Mar 7, 2025):

Try scheduling syno_hdd_db.sh to run at boot, with the -n -w options, then reboot twice.

<!-- gh-comment-id:2706191745 --> @007revad commented on GitHub (Mar 7, 2025): Try scheduling syno_hdd_db.sh to run at boot, with the -n -w options, then reboot twice.
Author
Owner

@Aquilasfx commented on GitHub (Mar 7, 2025):

@007revad I tried as suggested scheduling syno_hdd_db.sh to run at boot, with the -n -w options, but the system continue to say compatibility error for the WD Red SN700 drives

Image Image
<!-- gh-comment-id:2706338000 --> @Aquilasfx commented on GitHub (Mar 7, 2025): @007revad I tried as suggested scheduling syno_hdd_db.sh to run at boot, with the -n -w options, but the system continue to say compatibility error for the WD Red SN700 drives <img width="525" alt="Image" src="https://github.com/user-attachments/assets/08c1dc8b-20db-48d1-a229-8135f1b8c7db" /> <img width="916" alt="Image" src="https://github.com/user-attachments/assets/b89c5a5e-dc30-402a-aea5-098707a44928" />
Author
Owner

@Aquilasfx commented on GitHub (Mar 10, 2025):

Dear @007revad I understand you previously advised not to use "Synology_enable_M2_volume" script, but given the current situation, do you think it might be worth trying at this point? Or is there another approach you’d recommend?

I really appreciate your time and help, and I’d be grateful for any further guidance you can provide.

Thanks again!

<!-- gh-comment-id:2711802748 --> @Aquilasfx commented on GitHub (Mar 10, 2025): Dear @007revad I understand you previously advised not to use "Synology_enable_M2_volume" script, but given the current situation, do you think it might be worth trying at this point? Or is there another approach you’d recommend? I really appreciate your time and help, and I’d be grateful for any further guidance you can provide. Thanks again!
Author
Owner

@007revad commented on GitHub (Mar 10, 2025):

With your current situation you might as well try the Synology_enable_M2_volume script.

<!-- gh-comment-id:2711955356 --> @007revad commented on GitHub (Mar 10, 2025): With your current situation you might as well try the Synology_enable_M2_volume script.
Author
Owner

@Aquilasfx commented on GitHub (Mar 10, 2025):

With your current situation you might as well try the Synology_enable_M2_volume script.

Thank you for your help, I really appreciate it! 🙌

I'll give the Synology_enable_M2_volume script a try. Do you think this issue could be related to that specific NVMe model, the WD Red SN700? I bought them because they were recommended on Reddit, but I'm wondering if they might be causing the problem.

Thanks again for your time! 😊

<!-- gh-comment-id:2711977904 --> @Aquilasfx commented on GitHub (Mar 10, 2025): > With your current situation you might as well try the Synology_enable_M2_volume script. Thank you for your help, I really appreciate it! 🙌 I'll give the Synology_enable_M2_volume script a try. Do you think this issue could be related to that specific NVMe model, the WD Red SN700? I bought them because they were recommended on Reddit, but I'm wondering if they might be causing the problem. Thanks again for your time! 😊
Author
Owner

@007revad commented on GitHub (Mar 11, 2025):

WD Red SN700 are good NVMe drives. They work well as a cache or a volume.

<!-- gh-comment-id:2712467736 --> @007revad commented on GitHub (Mar 11, 2025): WD Red SN700 are good NVMe drives. They work well as a cache or a volume.
Author
Owner

@sandros94 commented on GitHub (Apr 6, 2025):

Having similar issues with a WDS100T3X0C-00SJG0 (WD BLACK SN750), everything works with Synology_enable_M2_volume script tho.

<!-- gh-comment-id:2781457548 --> @sandros94 commented on GitHub (Apr 6, 2025): Having similar issues with a `WDS100T3X0C-00SJG0` (WD BLACK SN750), everything works with Synology_enable_M2_volume script tho.
Author
Owner

@anschluss-org commented on GitHub (May 25, 2025):

I‘ve seen this happen to me with WD SN700 drives on DS723+ and DS923+. My remedy is to run syno_hdd_db in a loop from a terminal session while I set up the new storage pool and volume.

<!-- gh-comment-id:2907709229 --> @anschluss-org commented on GitHub (May 25, 2025): I‘ve seen this happen to me with WD SN700 drives on DS723+ and DS923+. My remedy is to run syno_hdd_db in a loop from a terminal session while I set up the new storage pool and volume.
Author
Owner

@kaktuspalme commented on GitHub (Jul 30, 2025):

I had the same error. Doing echo 1 > m2_pool_support in /run/synostorage/disks/ in the corresponding disk folder, in my case /run/synostorage/disks/nvme0n1 resolved the issue for me.

Edit: I did run Synology_M2_volume script before but cancelled at step 4 as I didn't want to create a new storage pool, I'm not sure the script did anything already, but in case it did, it might have fixed it as well.

<!-- gh-comment-id:3137180265 --> @kaktuspalme commented on GitHub (Jul 30, 2025): I had the same error. Doing echo 1 > m2_pool_support in /run/synostorage/disks/ in the corresponding disk folder, in my case /run/synostorage/disks/nvme0n1 resolved the issue for me. Edit: I did run Synology_M2_volume script before but cancelled at step 4 as I didn't want to create a new storage pool, I'm not sure the script did anything already, but in case it did, it might have fixed it as well.
Author
Owner

@seederp2p commented on GitHub (Jan 13, 2026):

I had the same error. Doing echo 1 > m2_pool_support in /run/synostorage/disks/ in the corresponding disk folder, in my case /run/synostorage/disks/nvme0n1 resolved the issue for me.

Edit: I did run Synology_M2_volume script before but cancelled at step 4 as I didn't want to create a new storage pool, I'm not sure the script did anything already, but in case it did, it might have fixed it as well.

This was the fix for me after running the syno_hdd_db.sh script....

<!-- gh-comment-id:3744405078 --> @seederp2p commented on GitHub (Jan 13, 2026): > I had the same error. Doing echo 1 > m2_pool_support in /run/synostorage/disks/ in the corresponding disk folder, in my case /run/synostorage/disks/nvme0n1 resolved the issue for me. > > Edit: I did run Synology_M2_volume script before but cancelled at step 4 as I didn't want to create a new storage pool, I'm not sure the script did anything already, but in case it did, it might have fixed it as well. This was the fix for me after running the syno_hdd_db.sh script....
Author
Owner

@007revad commented on GitHub (Jan 19, 2026):

I've updated the script to run echo -n 1 > m2_pool_support in /run/synostorage/disks/nvmeNn1 at the end of the script, after forcing DSM to check drive compatability to try to prevent NVMe drives still showing as incompatible for some people.

https://github.com/007revad/Synology_HDD_db/releases/tag/v3.6.118

<!-- gh-comment-id:3766509562 --> @007revad commented on GitHub (Jan 19, 2026): I've updated the script to run `echo -n 1 > m2_pool_support in /run/synostorage/disks/nvmeNn1` at the end of the script, after forcing DSM to check drive compatability to try to prevent NVMe drives still showing as incompatible for some people. https://github.com/007revad/Synology_HDD_db/releases/tag/v3.6.118
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/Synology_HDD_db#656
No description provided.