[GH-ISSUE #405] Still getting Detected non-Synology recommended memory module configurations after running script #143

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opened 2026-03-07 19:16:15 +03:00 by kerem · 12 comments
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Originally created by @crazyazz on GitHub (Dec 25, 2024).
Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/405

Still can't get rid of , even with it disabled via the script. Any ideas?

Detected non-Synology recommended memory module configurations. You may have

  1. Inserted non-Synology memory modules
    Please select authentic Synology memory modules for better system reliability.
Originally created by @crazyazz on GitHub (Dec 25, 2024). Original GitHub issue: https://github.com/007revad/Synology_HDD_db/issues/405 Still can't get rid of , even with it disabled via the script. Any ideas? Detected non-Synology recommended memory module configurations. You may have 1. Inserted non-Synology memory modules Please select [authentic Synology memory modules](https://www.synology.com/products/accessories/ram_railkit) for better system reliability.
kerem closed this issue 2026-03-07 19:16:15 +03:00
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@007revad commented on GitHub (Dec 25, 2024):

Did you run the script with the -r or --ram option?

<!-- gh-comment-id:2561752801 --> @007revad commented on GitHub (Dec 25, 2024): Did you run the script with the -r or --ram option?
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@crazyazz commented on GitHub (Dec 25, 2024):

Hi , ran as this:

sudo ./syno_hdd_db.sh -nr

Using options: -nr
Running from: /volume1/homes/XXXXX/Synology_HDD_db-main/syno_hdd_db.sh

HDD/SSD models found: 2
ST4000VN000-1H4168,SC44,4000 GB
WD30PURZ-85AKKY0,80.00B80,3000 GB

No M.2 drives found

No M.2 PCIe cards found

No Expansion Units found

ERROR Unknown database type ds3622xs+_host_v7.db!
ERROR Unknown database type dva3221_host_v7.db!
ST4000VN000-1H4168 already exists in dva3221_host_v7.db.new
ERROR Unknown database type ds3622xs+_host_v7.db!
ERROR Unknown database type dva3221_host_v7.db!
WD30PURZ-85AKKY0 already exists in dva3221_host_v7.db.new

Re-enabled support disk compatibility.

Support memory compatibility already disabled.

Max memory is set to 32 GB.

Drive db auto updates already disabled.

DSM successfully checked disk compatibility.

You may need to reboot the Synology to see the changes.

<!-- gh-comment-id:2561828444 --> @crazyazz commented on GitHub (Dec 25, 2024): Hi , ran as this: sudo ./syno_hdd_db.sh -nr Using options: -nr Running from: /volume1/homes/XXXXX/Synology_HDD_db-main/syno_hdd_db.sh HDD/SSD models found: 2 ST4000VN000-1H4168,SC44,4000 GB WD30PURZ-85AKKY0,80.00B80,3000 GB No M.2 drives found No M.2 PCIe cards found No Expansion Units found ERROR Unknown database type ds3622xs+_host_v7.db! ERROR Unknown database type dva3221_host_v7.db! ST4000VN000-1H4168 already exists in dva3221_host_v7.db.new ERROR Unknown database type ds3622xs+_host_v7.db! ERROR Unknown database type dva3221_host_v7.db! WD30PURZ-85AKKY0 already exists in dva3221_host_v7.db.new Re-enabled support disk compatibility. Support memory compatibility already disabled. Max memory is set to 32 GB. Drive db auto updates already disabled. DSM successfully checked disk compatibility. You may need to reboot the Synology to see the changes.
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@007revad commented on GitHub (Dec 27, 2024):

This is a bigger concern than the incompatible memory.

ERROR Unknown database type ds3622xs+_host_v7.db!
ERROR Unknown database type dva3221_host_v7.db!
ERROR Unknown database type ds3622xs+_host_v7.db!
ERROR Unknown database type dva3221_host_v7.db!

What Synology (xpe) model is it? Which DSM version?

What do these commands return:

jq '.' /var/lib/disk-compatibility/ds3622xs+_host_v7.db | head -n 5
jq '.' /var/lib/disk-compatibility/dva3221_host_v7.db | head -n 5

And these commands:

wc -l /var/lib/disk-compatibility/ds3622xs+_host_v7.db
wc -l /var/lib/disk-compatibility/dva3221_host_v7.db

And these:

which syno_mem_check
synogetkeyvalue /etc/synoinfo.conf support_memory_compatibility
synogetkeyvalue /etc.defaults/synoinfo.conf support_memory_compatibility
<!-- gh-comment-id:2563486284 --> @007revad commented on GitHub (Dec 27, 2024): This is a bigger concern than the incompatible memory. ``` ERROR Unknown database type ds3622xs+_host_v7.db! ERROR Unknown database type dva3221_host_v7.db! ERROR Unknown database type ds3622xs+_host_v7.db! ERROR Unknown database type dva3221_host_v7.db! ``` What Synology (xpe) model is it? Which DSM version? What do these commands return: ``` jq '.' /var/lib/disk-compatibility/ds3622xs+_host_v7.db | head -n 5 jq '.' /var/lib/disk-compatibility/dva3221_host_v7.db | head -n 5 ``` And these commands: ``` wc -l /var/lib/disk-compatibility/ds3622xs+_host_v7.db wc -l /var/lib/disk-compatibility/dva3221_host_v7.db ``` And these: ``` which syno_mem_check synogetkeyvalue /etc/synoinfo.conf support_memory_compatibility synogetkeyvalue /etc.defaults/synoinfo.conf support_memory_compatibility ```
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@gglanzer commented on GitHub (Mar 17, 2025):

Here is the same, pls help us:

**# ./syno_hdd_db.sh -nr**
Synology_HDD_db v3.6.111
DS1819+ x86_64 DSM 7.2.2-72806-3
StorageManager 1.0.0-00502

ds1819+_host_v7 version 8056

Using options: -nr
Running from: /volume1/homes/synoroot/Synology_HDD_db-main/syno_hdd_db.sh

HDD/SSD models found: 2
MG07ACA14TE,0101,14000 GB
MG07ACA14TE,0103,14000 GB

No M.2 drives found

No M.2 PCIe cards found

No Expansion Units found

Updated MG07ACA14TE in ds1819+_host_v7.db
Updated MG07ACA14TE in ds1819+_host_v7.db

Support disk compatibility already enabled.

Max memory is set to 32 GB.

Disabled drive db auto updates.

DSM successfully checked disk compatibility.

You may need to reboot the Synology to see the changes.

which syno_mem_check

/usr/syno/bin/syno_mem_check

<!-- gh-comment-id:2731033028 --> @gglanzer commented on GitHub (Mar 17, 2025): Here is the same, pls help us: ``` **# ./syno_hdd_db.sh -nr** Synology_HDD_db v3.6.111 DS1819+ x86_64 DSM 7.2.2-72806-3 StorageManager 1.0.0-00502 ds1819+_host_v7 version 8056 Using options: -nr Running from: /volume1/homes/synoroot/Synology_HDD_db-main/syno_hdd_db.sh HDD/SSD models found: 2 MG07ACA14TE,0101,14000 GB MG07ACA14TE,0103,14000 GB No M.2 drives found No M.2 PCIe cards found No Expansion Units found Updated MG07ACA14TE in ds1819+_host_v7.db Updated MG07ACA14TE in ds1819+_host_v7.db Support disk compatibility already enabled. Max memory is set to 32 GB. Disabled drive db auto updates. DSM successfully checked disk compatibility. You may need to reboot the Synology to see the changes. ``` # which syno_mem_check /usr/syno/bin/syno_mem_check
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@bennytheshap commented on GitHub (Dec 10, 2025):

Seeing same issue here when run with -nr

<!-- gh-comment-id:3639302870 --> @bennytheshap commented on GitHub (Dec 10, 2025): Seeing same issue here when run with `-nr`
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@007revad commented on GitHub (Dec 11, 2025):

Please try version 3.6.113
https://github.com/007revad/Synology_HDD_db/releases

<!-- gh-comment-id:3640811853 --> @007revad commented on GitHub (Dec 11, 2025): Please try version 3.6.113 https://github.com/007revad/Synology_HDD_db/releases
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@bennytheshap commented on GitHub (Dec 30, 2025):

@007revad still getting this error with 3.6.116 on DSM 7.3.1-86003-1

Using /usr/syno/bin/syno_mem_check
Neither invocation of synogetkeyvalue makes any output.

<!-- gh-comment-id:3700547218 --> @bennytheshap commented on GitHub (Dec 30, 2025): @007revad still getting this error with 3.6.116 on DSM 7.3.1-86003-1 Using `/usr/syno/bin/syno_mem_check` Neither invocation of `synogetkeyvalue` makes any output.
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@007revad commented on GitHub (Dec 30, 2025):

Which Synology model?

<!-- gh-comment-id:3700643621 --> @007revad commented on GitHub (Dec 30, 2025): Which Synology model?
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@bennytheshap commented on GitHub (Dec 31, 2025):

@007revad DS1618+

<!-- gh-comment-id:3700904753 --> @bennytheshap commented on GitHub (Dec 31, 2025): @007revad DS1618+
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@007revad commented on GitHub (Dec 31, 2025):

Strange that a DS1618+ is giving you non-Synology memory warnings. Normally it's only business and enterprise models.

What does the following command return?

ls -l /var/lib/memory-compatibility

And this one?

synogetkeyvalue /etc.defaults/synoinfo.conf support_memory_limitation

I'm not sure what support_memory_limitation does. I suspect it limits the maximum amount of memory.

Can you try this:

synosetkeyvalue /etc.defaults/synoinfo.conf support_memory_compatibility no

Then reboot.

If that didn't work can you tell me what this returns?

sudo dmidecode -t memory | grep -E 'Speed:|Size:|Manufacturer:|Rank:|Part Number:' | grep -v 'Configured Memory Speed:'
<!-- gh-comment-id:3701319708 --> @007revad commented on GitHub (Dec 31, 2025): Strange that a DS1618+ is giving you non-Synology memory warnings. Normally it's only business and enterprise models. What does the following command return? ``` ls -l /var/lib/memory-compatibility ``` And this one? ``` synogetkeyvalue /etc.defaults/synoinfo.conf support_memory_limitation ``` I'm not sure what support_memory_limitation does. I suspect it limits the maximum amount of memory. Can you try this: ``` synosetkeyvalue /etc.defaults/synoinfo.conf support_memory_compatibility no ``` Then reboot. If that didn't work can you tell me what this returns? ``` sudo dmidecode -t memory | grep -E 'Speed:|Size:|Manufacturer:|Rank:|Part Number:' | grep -v 'Configured Memory Speed:' ```
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@007revad commented on GitHub (Dec 31, 2025):

Also what does this command return?

cat /usr/lib/systemd/system/SynoMemCheck.service
<!-- gh-comment-id:3701556848 --> @007revad commented on GitHub (Dec 31, 2025): Also what does this command return? ``` cat /usr/lib/systemd/system/SynoMemCheck.service ```
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@007revad commented on GitHub (Jan 2, 2026):

@bennytheshap
???

<!-- gh-comment-id:3704565598 --> @007revad commented on GitHub (Jan 2, 2026): @bennytheshap ???
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