starred/ScreenToGif
1
0
Fork 0
mirror of https://github.com/NickeManarin/ScreenToGif.git synced 2026-04-25 15:15:51 +03:00
Code Issues 1.1k Projects Releases 10 Packages Wiki Activity

[GH-ISSUE #1291] [Bug] Auto-updater does not appear to work, causing errors #950

New issue
Open
opened 2026-02-26 09:33:07 +03:00 by kerem · 3 comments
kerem commented 2026-02-26 09:33:07 +03:00
Owner
Copy link

Originally created by @muzikbike on GitHub (Mar 21, 2024).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1291

Originally assigned to: @NickeManarin on GitHub.

Describe the bug
When prompted to update ScreenToGif, proceeding to do so will result in an error being displayed.

To Reproduce
Steps to reproduce the behavior:

  1. Open ScreenToGif
  2. Finish using it and close it
  3. When prompted to install updates, install
  4. See error

Expected behavior
ScreenToGif would be updated.

Screenshots
image
image

Desktop (please complete the following information):

  • OS: Windows 10
  • Version: 2.34

Additional context
I've encountered similar issues when trying to update FileOptimizer, so there's a considerable chance it may be an issue on my end.

Originally created by @muzikbike on GitHub (Mar 21, 2024). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1291 Originally assigned to: @NickeManarin on GitHub. **Describe the bug** When prompted to update ScreenToGif, proceeding to do so will result in an error being displayed. **To Reproduce** Steps to reproduce the behavior: 1. Open ScreenToGif 2. Finish using it and close it 3. When prompted to install updates, install 4. See error **Expected behavior** ScreenToGif would be updated. **Screenshots** ![image](https://github.com/NickeManarin/ScreenToGif/assets/52297970/e6fd2d27-3e1d-4bfb-bdbb-918a6098a8fe) ![image](https://github.com/NickeManarin/ScreenToGif/assets/52297970/9f38af90-3d83-40f9-8b8c-d124ffbd2fbd) **Desktop (please complete the following information):** - OS: Windows 10 - Version: 2.34 **Additional context** I've encountered similar issues when trying to update FileOptimizer, so there's a considerable chance it may be an issue on my end.
kerem commented 2026-02-26 09:33:07 +03:00
Author
Owner
Copy link

@NickeManarin commented on GitHub (Mar 24, 2024):

The updater downloads an MSI file, then it tries to unpack the installer contents to update in portable mode.

There's two probable causes:

  1. The installer downloaded may be corrupted or may be getting scanned by an AV, which would prevent the installer from being executed.
  2. Your Windows Installer installation (which is necessary to read and install the MSI file) is corrupted or missing some files.

You can try enabling the portable update, but you need to unzip and replace the file manually.

image

<!-- gh-comment-id:2016857918 --> @NickeManarin commented on GitHub (Mar 24, 2024): The updater downloads an MSI file, then it tries to unpack the installer contents to update in portable mode. There's two probable causes: 1) The installer downloaded may be corrupted or may be getting scanned by an AV, which would prevent the installer from being executed. 2) Your Windows Installer installation (which is necessary to read and install the MSI file) is corrupted or missing some files. You can try enabling the portable update, but you need to unzip and replace the file manually. ![image](https://github.com/NickeManarin/ScreenToGif/assets/14798947/17f9fe15-fa08-4687-bb4e-f358570f8ecd)
kerem commented 2026-02-26 09:33:07 +03:00
Author
Owner
Copy link

@muzikbike commented on GitHub (Mar 25, 2024):

I did end up downloading the version you have to actually install, since I think I was previously using the portable version, and the updater seems to be working fine so far.

<!-- gh-comment-id:2017665072 --> @muzikbike commented on GitHub (Mar 25, 2024): I did end up downloading the version you have to actually install, since I think I was previously using the portable version, and the updater seems to be working fine so far.
kerem commented 2026-02-26 09:33:07 +03:00
Author
Owner
Copy link

@Trumpet63 commented on GitHub (Feb 19, 2026):

Hi, I encountered an update error, and since this is the issue I found when I googled I figured I should comment since the Windows AppInstaller gave me an error message. Maybe this helps:

App installation failed with error message: Windows cannot install package 33823Nicke.ScreenToGif_2.42.1.0_x64__2x767s2hdsvqy because a different package 33823Nicke.ScreenToGif_2.41.1.0_x64__s0jv9ksk6a4w4 with the same name is already installed. Remove package 33823Nicke.ScreenToGif_2.41.1.0_x64__s0jv9ksk6a4w4 before installing. (0x80073cf3)

<!-- gh-comment-id:3929609176 --> @Trumpet63 commented on GitHub (Feb 19, 2026): Hi, I encountered an update error, and since this is the issue I found when I googled I figured I should comment since the Windows AppInstaller gave me an error message. Maybe this helps: App installation failed with error message: Windows cannot install package 33823Nicke.ScreenToGif_2.42.1.0_x64__2x767s2hdsvqy because a different package 33823Nicke.ScreenToGif_2.41.1.0_x64__s0jv9ksk6a4w4 with the same name is already installed. Remove package 33823Nicke.ScreenToGif_2.41.1.0_x64__s0jv9ksk6a4w4 before installing. (0x80073cf3)
Sign in to join this conversation.
No Branch/Tag specified
Branches Tags
master
dev
v2.40
2.43.1
2.43
2.42.1
2.42
2.41.5
2.41.4
2.41.3
2.41.2
2.41.1
2.41
2.40.1
2.40
2.39
2.38.1
2.38
2.37.2
2.37.1
2.37
2.36
2.35.4
2.35.3
2.35.2
2.35.1
2.35
2.34.1
2.34
2.33.1
2.33
2.32.1
2.32
2.31
2.30.1
2.30
2.29.1
2.29
2.28.2
2.28.1
2.28
2.27.3
2.27.2
2.27.1
2.27
2.26.1
2.26
2.25
2.24.2
2.24.1
2.24
2.23.2
2.23.1
2.23
2.22.1
2.22
2.21.2
2.21.1
2.21
2.20.4
2.20.3
2.20.2
2.20.1
2.20
2.19.3
2.19.2
2.19.1
2.19
2.18
2.17.1
2.17
2.16
2.15.2
2.15.1
2.15
2.14.1
2.14
2.13.3
2.13.2
2.13.1
2.13
2.12.1
2.12
2.11
2.10
2.9
2.8.1
2.8
2.7.3
2.7.2
2.7.1
2.7
2.6
2.5
2.4
2.3.2
2.3.1
2.3
2.2
2.1
Labels
Clear labels   
copy cats

   
duplicated

   
future feature

   
pull-request

Mirrored from GitHub Pull Request

  
⬜ Accepted

   
⬜ Completed

   
⬜ Help Wanted 💪

   
⬜ In Progress

   
⬜ Missing Details

   
⬜ Pending

   
⬜ Waiting For Answer ⏳

   
🆕 feature preview

   
🔷 Bug 🐛

   
🔷 Out Of Scope

   
🔷 Out Of Scope

   
🔷 Question

   
🔷Enhancement

   
🔷Enhancement

   
🔷Invalid / External

   
🔷Knowledge Base

   
🔷Won't Fix

   
🕑 High

   
🕑 High

   
🕑 High

   
🕕 Medium

   
🕙 Low

   
🕛 Critical
No labels
copy cats
duplicated
future feature
pull-request
⬜ Accepted
⬜ Completed
⬜ Help Wanted 💪
⬜ In Progress
⬜ Missing Details
⬜ Pending
⬜ Waiting For Answer ⏳
🆕 feature preview
🔷 Bug 🐛
🔷 Out Of Scope
🔷 Out Of Scope
🔷 Question
🔷Enhancement
🔷Enhancement
🔷Invalid / External
🔷Knowledge Base
🔷Won't Fix
🕑 High
🕑 High
🕑 High
🕕 Medium
🕙 Low
🕛 Critical
Milestone
Clear milestone
No items
No milestone
Projects
Clear projects
No items
No project
Assignees
Clear assignees
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
starred/ScreenToGif#950
No description provided.