[GH-ISSUE #1258] Silent Install not creating shortcuts #927

New issue

Open

opened 2026-02-26 09:33:03 +03:00 by kerem · 1 comment

kerem commented

2026-02-26 09:33:03 +03:00

Owner

Originally created by @Asinin3 on GitHub (Dec 7, 2023).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1258

Originally assigned to: @NickeManarin on GitHub.

Describe the bug
Version 2.39 using full .msi Installer.
Running msiexec /i "ScreenToGif 2.19.3 Setup.msi" /quiet /norestart INSTALLDESKTOPSHORTCUT=yes INSTALLSHORTCUT=yes doesn't create any shortcuts. Running without the shortcut parameters doesn't create any in start menu or desktop either. Has something changed?

These are the commands from #549 which were advised to work and the issue was closed.

Originally created by @Asinin3 on GitHub (Dec 7, 2023). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1258 Originally assigned to: @NickeManarin on GitHub. **Describe the bug** Version 2.39 using full .msi Installer. Running `msiexec /i "ScreenToGif 2.19.3 Setup.msi" /quiet /norestart INSTALLDESKTOPSHORTCUT=yes INSTALLSHORTCUT=yes` doesn't create any shortcuts. Running without the shortcut parameters doesn't create any in start menu or desktop either. Has something changed? These are the commands from #549 which were advised to work and the issue was closed.

kerem added the

🔷 Bug 🐛

⬜ Pending

labels

2026-02-26 09:33:03 +03:00

kerem commented

2026-02-26 09:33:03 +03:00

Author

Owner

@DW-42 commented on GitHub (Apr 25, 2024):

I am able to reproduce this issue with the latest version of ScreenToGif (version 2.41.0) when installed as the built-in Windows user 'NT AUTHORITY\SYSTEM'. The logs suggest that the installer is coming up with the wrong values for the ProgramMenuFolder and DesktopFolder properties:

ProgramMenuFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\
DesktopFolder = C:\WINDOWS\system32\config\systemprofile\Desktop\

These values should be:

DesktopFolder = C:\Users\Public\Desktop\
ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

My guess is that the MSI installer incorrectly retrieving the 'NT AUTHORITY\SYSTEM' user profile paths instead of the expected public folders, resulting in the shortcuts not being created in the correct locations.
Alternatively, the installer may not be properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user. These properties determine whether the application is installed for all users or only the current user, and they affect the locations where shortcuts and other user-specific files are created. If the installer is not setting ALLUSERS=1 correctly, it may be falling back to the 'NT AUTHORITY\SYSTEM' user profile paths instead of the public folders. Similarly, if the MSIINSTALLPERUSER property is not being handled properly, it could lead to the same issue.

In summary, the root cause is likely related to the installer incorrectly retrieving the folder paths or not properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user, resulting in the shortcuts not being created in the expected public folders.

@DW-42 commented on GitHub (Apr 25, 2024): I am able to reproduce this issue with the latest version of ScreenToGif (version 2.41.0) when installed as the built-in Windows user 'NT AUTHORITY\SYSTEM'. The logs suggest that the installer is coming up with the wrong values for the `ProgramMenuFolder` and `DesktopFolder` properties: ProgramMenuFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ DesktopFolder = C:\WINDOWS\system32\config\systemprofile\Desktop\ These values should be: DesktopFolder = C:\Users\Public\Desktop\ ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ My guess is that the MSI installer incorrectly retrieving the 'NT AUTHORITY\SYSTEM' user profile paths instead of the expected public folders, resulting in the shortcuts not being created in the correct locations. Alternatively, the installer may not be properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user. These properties determine whether the application is installed for all users or only the current user, and they affect the locations where shortcuts and other user-specific files are created. If the installer is not setting ALLUSERS=1 correctly, it may be falling back to the 'NT AUTHORITY\SYSTEM' user profile paths instead of the public folders. Similarly, if the MSIINSTALLPERUSER property is not being handled properly, it could lead to the same issue. In summary, the root cause is likely related to the installer incorrectly retrieving the folder paths or not properly handling the ALLUSERS or MSIINSTALLPERUSER properties when installed by the 'NT AUTHORITY\SYSTEM' user, resulting in the shortcuts not being created in the expected public folders.

kerem referenced this issue

2026-03-01 19:01:24 +03:00

[GH-ISSUE #927] Snapshot mode setting not findable #2700

kerem referenced this issue

2026-03-01 19:01:27 +03:00

[GH-ISSUE #927] Snapshot mode setting not findable #2703

kerem referenced this issue

2026-03-01 19:01:31 +03:00

[GH-ISSUE #927] Snapshot mode setting not findable #2706