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[GH-ISSUE #1165] [Bug] Unable to import frames from video using ffmpeg #877

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opened 2026-02-26 09:32:54 +03:00 by kerem · 5 comments

kerem commented

2026-02-26 09:32:54 +03:00

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Originally created by @NormanMises on GitHub (Jan 31, 2023).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1165

Originally assigned to: @NickeManarin on GitHub.

Describe the bug
Unable to import frames from video using ffmpeg
I have configured ffmpeg, it is the latest version of the build that I downloaded. But when I use ffmpeg to import video frames, it doesn't work and the progress bar stays at 0 without change.

To Reproduce
Steps to reproduce the behavior:
Just use ffmpeg to import video frames

Expected behavior
Video frames can be successfully imported

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):
版本 Windows 11 家庭中文版
版本 22H2
安装日期 ‎2022/‎05/‎12
操作系统版本 22623.1245
体验 Windows Feature Experience Pack 1000.22638.1000.0

Additional context
might be the log
► Title -
Purging cache
♦ [Version] Date/Hour -
[2.37.1] 01/31/2023 17:55:40
▬ Message -
The process cannot access the file '0a207526-6eb8-4d6b-969a-5ca6aa0c8a53.tmp' because it is being used by another process.
○ Type -
System.IO.IOException
▲ Source -
System.Private.CoreLib
▼ TargetSite -
Void RemoveDirectoryRecursive(System.String, WIN32_FIND_DATA ByRef, Boolean)
♠ StackTrace -
at System.IO.FileSystem.RemoveDirectoryRecursive(String fullPath, WIN32_FIND_DATA& findData, Boolean topLevel)
at System.IO.FileSystem.RemoveDirectory(String fullPath, Boolean recursive)
at System.IO.Directory.Delete(String path, Boolean recursive)
at ScreenToGif.Util.StorageUtils.PurgeCache() in C:\Users\nicke\source\ScreenToGif\ScreenToGif\Util\StorageUtils.cs:line 19

Originally created by @NormanMises on GitHub (Jan 31, 2023). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1165 Originally assigned to: @NickeManarin on GitHub. **Describe the bug** Unable to import frames from video using ffmpeg I have configured ffmpeg, it is the latest version of the build that I downloaded. But when I use ffmpeg to import video frames, it doesn't work and the progress bar stays at 0 without change. **To Reproduce** Steps to reproduce the behavior: Just use ffmpeg to import video frames **Expected behavior** Video frames can be successfully imported **Screenshots** If applicable, add screenshots to help explain your problem. ![image](https://user-images.githubusercontent.com/38835726/215727944-1bc0f2e4-f4f0-44f9-9a8a-3af13fa2a205.png) **Desktop (please complete the following information):** 版本 Windows 11 家庭中文版版本 22H2 安装日期 ‎2022/‎05/‎12 操作系统版本 22623.1245 体验 Windows Feature Experience Pack 1000.22638.1000.0 **Additional context** might be the log ► Title - Purging cache ♦ [Version] Date/Hour - [2.37.1] 01/31/2023 17:55:40 ▬ Message - The process cannot access the file '0a207526-6eb8-4d6b-969a-5ca6aa0c8a53.tmp' because it is being used by another process. ○ Type - System.IO.IOException ▲ Source - System.Private.CoreLib ▼ TargetSite - Void RemoveDirectoryRecursive(System.String, WIN32_FIND_DATA ByRef, Boolean) ♠ StackTrace - at System.IO.FileSystem.RemoveDirectoryRecursive(String fullPath, WIN32_FIND_DATA& findData, Boolean topLevel) at System.IO.FileSystem.RemoveDirectory(String fullPath, Boolean recursive) at System.IO.Directory.Delete(String path, Boolean recursive) at ScreenToGif.Util.StorageUtils.PurgeCache() in C:\Users\nicke\source\ScreenToGif\ScreenToGif\Util\StorageUtils.cs:line 19 ----------------------------------

kerem

2026-02-26 09:32:54 +03:00

closed this issue
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🔷 Bug 🐛

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kerem commented

2026-02-26 09:32:55 +03:00

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@NormanMises commented on GitHub (Jan 31, 2023):

Even though I changed the cache location, it still doesn't work

@NormanMises commented on GitHub (Jan 31, 2023): Even though I changed the cache location, it still doesn't work

kerem commented

2026-02-26 09:32:55 +03:00

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@7peanuts commented on GitHub (May 24, 2023):

Even though I changed the cache location, it still doesn't work

换一个 ffmpeg 版本，或者使用 STG 下载的 ffmpeg

@7peanuts commented on GitHub (May 24, 2023): > Even though I changed the cache location, it still doesn't work 换一个 ffmpeg 版本，或者使用 STG 下载的 ffmpeg

kerem commented

2026-02-26 09:32:55 +03:00

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@cherinyy commented on GitHub (Aug 31, 2023):

I had the same problem with FFmpeg from gyan.dev.

FFmpeg version: 2023-08-30-git-7aa71ab5c0

@cherinyy commented on GitHub (Aug 31, 2023): I had the same problem with FFmpeg from [gyan.dev](https://www.gyan.dev/ffmpeg/builds/). FFmpeg version: 2023-08-30-git-7aa71ab5c0

kerem commented

2026-02-26 09:32:55 +03:00

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@cherinyy commented on GitHub (Aug 31, 2023):

FFmpeg 5.1.2 works fine.

@cherinyy commented on GitHub (Aug 31, 2023): [FFmpeg 5.1.2](https://github.com/GyanD/codexffmpeg/releases/tag/5.1.2) works fine.

kerem commented

2026-02-26 09:32:55 +03:00

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@NickeManarin commented on GitHub (Oct 1, 2023):

Fixed, it will be available with the next version of the app.

@NickeManarin commented on GitHub (Oct 1, 2023): Fixed, it will be available with the next version of the app.

kerem referenced this issue

2026-02-26 09:34:08 +03:00

[PR #877] [MERGED] Preview Playback: Ensure that latest frame will be shown if "drops frames behind" is enabled #1241

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