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[GH-ISSUE #1089] [Bug] ScreentoGif ARM64 won't start, throws exception #821
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Originally created by @rustedwizard on GitHub (Mar 11, 2022).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1089
Originally assigned to: @NickeManarin on GitHub.
I have Screentogif 3.26 installed on Surface pro x (with .net 6.0.201 installed). When I try to start it, nothing happens (screentogif process showed up in task manger). In log folder I found following log:
@NickeManarin commented on GitHub (Mar 14, 2022):
Which version did you download?
Portable
Portable (light)
Installer (MSI)
Installer (MSI, light)
Package (MSIX)
Have you tried to use the others?
@rustedwizard commented on GitHub (Mar 14, 2022):
MSI, I haven't tried others
@rustedwizard commented on GitHub (Mar 19, 2022):
I just tried MSIX (from Store), same behavior
@ac1982 commented on GitHub (Apr 8, 2022):
same problem here in windows 11 arm64 on Surface Pro X. ScreentoGif was installed from Microsoft store.
Logs.zip
@NickeManarin commented on GitHub (Apr 13, 2022):
There's one library that has a non arm64 architecture which is triggering this error.
Unfortunately, the error message doesn't say which one. It appears to be framework related, but it could be one from the app itself.
Can you try checking if any error message pops up in the event viewer?
Win + X > Event Viewer > Windows Logs > Applications.
Any .NET related errors. Thank you.
@ac1982 commented on GitHub (Apr 14, 2022):
I tried your way, but neither of dotnet events were found in Win + X > Event Viewer > Windows Logs > Applications. A Security-SPP event was logged when starting SreenToGif.
And with the ScreenToGif log here.
22_04_14.zip
@NickeManarin commented on GitHub (Apr 30, 2022):
With .NET 7, the app loads normally.
I'm going to publish the arm64 variant using NET7 Preview 3 for now.