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[GH-ISSUE #737] Corrupted User-Interface (on AMD?) #596

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opened 2026-02-26 09:32:01 +03:00 by kerem · 3 comments
kerem commented 2026-02-26 09:32:01 +03:00
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Originally created by @Roritharr on GitHub (Oct 6, 2020).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/737

Hi,
i've just installed and used screentogif on my new HP Elitebook 835 G7 which features an AMD Renoir APU (4750U).

The only other noteworthy non-standard software I'm using is Romex PrimoCache to speed up the SSD for certain workloads which hasn't created any other issues so far.

My Windows version is: Microsoft Windows 10 Professional (x64) Build 19041.508 (2004/May 2020 Update)

I'm getting a corrupted UI in the Editor, something which I don't see in any other program, here is a screenshot:

image

This changes in behaviour when I use the window:

screenToGifIssues

Originally created by @Roritharr on GitHub (Oct 6, 2020). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/737 Hi, i've just installed and used screentogif on my new HP Elitebook 835 G7 which features an AMD Renoir APU (4750U). The only other noteworthy non-standard software I'm using is Romex PrimoCache to speed up the SSD for certain workloads which hasn't created any other issues so far. My Windows version is: Microsoft Windows 10 Professional (x64) Build 19041.508 (2004/May 2020 Update) I'm getting a corrupted UI in the Editor, something which I don't see in any other program, here is a screenshot: ![image](https://user-images.githubusercontent.com/561299/95214862-9ea39c00-07f0-11eb-8b1c-6f9b8d491459.png) This changes in behaviour when I use the window: ![screenToGifIssues](https://user-images.githubusercontent.com/561299/95216326-381f7d80-07f2-11eb-820d-f941b26adbdf.gif)
kerem closed this issue 2026-02-26 09:32:01 +03:00
kerem commented 2026-02-26 09:32:01 +03:00
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@NickeManarin commented on GitHub (Oct 6, 2020):

Hi, usually this means that the video driver is not dealing well with rendering the window.
Disabling hardware acceleration should help you a bit.

Options > Application > Disable hardware acceleration.

<!-- gh-comment-id:704318479 --> @NickeManarin commented on GitHub (Oct 6, 2020): Hi, usually this means that the video driver is not dealing well with rendering the window. Disabling hardware acceleration should help you a bit. > Options > Application > Disable hardware acceleration.
kerem commented 2026-02-26 09:32:01 +03:00
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@Roritharr commented on GitHub (Oct 6, 2020):

Options > Application > Disable hardware acceleration.

Thank you! This solved the issue!

<!-- gh-comment-id:704326344 --> @Roritharr commented on GitHub (Oct 6, 2020): > > Options > Application > Disable hardware acceleration. Thank you! This solved the issue!
kerem commented 2026-02-26 09:32:01 +03:00
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@Coxxs commented on GitHub (Dec 30, 2020):

Same issue here, I'm using Ryzen 4800u with latest driver.
It also affect the WPF editor in Visual Studio 2019. Seems an AMD driver issue.

image

<!-- gh-comment-id:752398292 --> @Coxxs commented on GitHub (Dec 30, 2020): Same issue here, I'm using Ryzen 4800u with latest driver. It also affect the WPF editor in Visual Studio 2019. Seems an AMD driver issue. ![image](https://user-images.githubusercontent.com/3007303/103343724-b0cb6880-4ac7-11eb-965b-f1c474088068.png)
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