[GH-ISSUE #655] DirectX capture mode won't work under Win10 2004 update, only blank frames was captured. #536

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opened 2026-02-26 09:31:48 +03:00 by kerem · 4 comments
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Originally created by @Mirr0ch1 on GitHub (May 18, 2020).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/655

Hi, I'm using Win10 2004 with an AMD 5700XT card. After updating to the March Update, the DirectX capture mode of ScreenToGif stopped working.

I've tried to reinstall ScreenToGif / run under administrator mode / redownload the lastest version of sharpdx libs from nugetm only none of those worked.

I'm not a technical guy myself, therefore I wont be able to provide any kind of logs.
Would you like to take a look into this issue? huge thx

Originally created by @Mirr0ch1 on GitHub (May 18, 2020). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/655 Hi, I'm using Win10 2004 with an AMD 5700XT card. After updating to the March Update, the DirectX capture mode of ScreenToGif stopped working. I've tried to reinstall ScreenToGif / run under administrator mode / redownload the lastest version of sharpdx libs from nugetm only none of those worked. I'm not a technical guy myself, therefore I wont be able to provide any kind of logs. Would you like to take a look into this issue? huge thx
kerem 2026-02-26 09:31:48 +03:00
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@sommerper commented on GitHub (May 23, 2020):

I just installed the app for the first time and I'm getting a black recording with mouse cursor trails. Could be related?

<!-- gh-comment-id:633069049 --> @sommerper commented on GitHub (May 23, 2020): I just installed the app for the first time and I'm getting a black recording with mouse cursor trails. Could be related?
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@NickeManarin commented on GitHub (May 26, 2020):

Does it still work with the BitBlt (old) capture method?

<!-- gh-comment-id:634078176 --> @NickeManarin commented on GitHub (May 26, 2020): Does it still work with the BitBlt (old) capture method?
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@NickeManarin commented on GitHub (May 26, 2020):

@sommerper I just installed the app for the first time and I'm getting a black recording with mouse cursor trails. Could be related?

Could you tell me more about your computer? Windows version, graphics card model, ScreenToGif version, etc.

Also, are you trying to record DRM content?

<!-- gh-comment-id:634081412 --> @NickeManarin commented on GitHub (May 26, 2020): >@sommerper I just installed the app for the first time and I'm getting a black recording with mouse cursor trails. Could be related? Could you tell me more about your computer? Windows version, graphics card model, ScreenToGif version, etc. Also, are you trying to record DRM content?
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@Mirr0ch1 commented on GitHub (May 27, 2020):

damnnn

A quick update: it's working now, out of no reason. please close this issue.

sorry for bothering😂

<!-- gh-comment-id:634609954 --> @Mirr0ch1 commented on GitHub (May 27, 2020): damnnn A quick update: it's working now, out of no reason. please close this issue. sorry for bothering😂
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