[GH-ISSUE #1413] [Bug] Captured window does not match the pre-selected area on high resolution screens with multiple different sizes #3685

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opened 2026-03-01 19:14:59 +03:00 by kerem · 0 comments

kerem commented 2026-03-01 19:14:59 +03:00

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Originally created by @DevTKSS on GitHub (Sep 13, 2025).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1413

Originally assigned to: @NickeManarin on GitHub.

Describe the bug
A clear and concise description of what the bug is.
since I upgraded my hardware set to High resolution + 2 x ~32" Monitors + left one existing smaller Monitor ~22" the recording of one whole monitor screen does not longer work at all (I dont even get a recording at all which I could save or work with) or choosing a area recording, the resulting recording does not match the area I choosen (way smaller part of it)

To Reproduce
Steps to reproduce the behavior:

1. Go to "Record"
2. Click on 'capture area'
3. Select what you want to capture on the high resolution monitor
4. See that the captured area you get in the end is not at all matching the previously selected area

Expected behavior
A clear and concise description of what you expected to happen.

Should get a capture of the area I selected

Screenshots
If applicable, add screenshots to help explain your problem.

actual recording via your app:
what I do get:

what Area you should be seeing:

Desktop (please complete the following information):

• OS: Windows 11 Pro

Graphic Card: Nvidia GeForce RTX4070 Ti

Monitors used:
2x large: 2560x1440 (Gawfolk)
Small screen: 1920x1080 (Samsung from about 2014, which I had 2 of in my previous working setup)
59Hz

Additional context
Add any other context about the problem here.

Until fixed, this app is sadly not longer usable for me! Please fix it, its such a great tool!

Originally created by @DevTKSS on GitHub (Sep 13, 2025). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1413 Originally assigned to: @NickeManarin on GitHub. **Describe the bug** A clear and concise description of what the bug is. since I upgraded my hardware set to High resolution + 2 x ~32" Monitors + left one existing smaller Monitor ~22" the recording of one whole monitor screen does not longer work at all (I dont even get a recording at all which I could save or work with) or choosing a area recording, the resulting recording does not match the area I choosen (way smaller part of it) **To Reproduce** Steps to reproduce the behavior: 1. Go to "Record" 2. Click on 'capture area' 3. Select what you want to capture on the high resolution monitor 4. See that the captured area you get in the end is not at all matching the previously selected area **Expected behavior** A clear and concise description of what you expected to happen. Should get a capture of the area I selected **Screenshots** If applicable, add screenshots to help explain your problem. actual recording via your app: what I do get:  what Area you should be seeing: <img width="1879" height="1152" alt="Image" src="https://github.com/user-attachments/assets/d7f7672e-a950-4945-bf4b-e98b552a2307" /> **Desktop (please complete the following information):** - OS: Windows 11 Pro <img width="764" height="402" alt="Image" src="https://github.com/user-attachments/assets/8fe370cb-43a3-4f4a-82c8-d53a5474feb0" /> Graphic Card: Nvidia GeForce RTX4070 Ti Monitors used: 2x large: 2560x1440 (Gawfolk) Small screen: 1920x1080 (Samsung from about 2014, which I had 2 of in my previous working setup) 59Hz **Additional context** Add any other context about the problem here. Until fixed, this app is sadly not longer usable for me! Please fix it, its such a great tool!

kerem added the

🔷 Bug 🐛

⬜ Pending

labels 2026-03-01 19:14:59 +03:00

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starred/ScreenToGif#3685

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