[GH-ISSUE #1133] [Bug] Windows Installer: Gifski & FFmpeg installed but still needs manual configuration for app to find files #3131

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opened 2026-03-01 19:07:26 +03:00 by kerem · 0 comments
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Originally created by @JeffJacobson on GitHub (Jul 29, 2022).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1133

Originally assigned to: @NickeManarin on GitHub.

Windows installer issue

When I use the Windows installer and select the options to install Gifski and FFMpeg, the required files are installed, but I still need to go into the Extras section of the application's configuration menu and tell it where the files are.

Steps to reproduce

  1. Download and run installer on Windows.
    • Download MSI installer and select options to install FFmpeg and Gifski.
    • If using winget to install, it doesn't let you customize installation options, so you must...
      1. Go to Add / Remove Programs and then Modify, and choose FFmpeg. (Gifski is chosen by default and already installed).
  2. Open ScreenToGif Options.
  3. Click on Extras in the list to the left. The Available external tools, FFmpeg and Gifski, are not available.
  4. User must manually locate the files that the installer installed.
    File Location
    ffmpeg.exe %ProgramData%\ScreenToGif
    gifski.dll %ProgramFiles%\ScreenToGif

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots

If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information)

  • OS Microsoft Windows 11 Home
  • Version 10.0.22000 Build 22000

Additional context

See attached video for post-installation Extras configuration.

ScreenToGif Extras.webm

Originally created by @JeffJacobson on GitHub (Jul 29, 2022). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1133 Originally assigned to: @NickeManarin on GitHub. # Windows installer issue When I use the Windows installer and select the options to install **Gifski** and **FFMpeg**, the required files are installed, but I still need to go into the *Extras* section of the application's configuration menu and tell it where the files are. ## Steps to reproduce 1. Download and run installer on Windows. * Download MSI installer and select options to install *FFmpeg* and *Gifski*. * If using `winget` to install, it doesn't let you customize installation options, so you must... 1. Go to *Add / Remove Programs* and then *Modify*, and choose FFmpeg. (Gifski is chosen by default and already installed). 2. Open ScreenToGif *Options*. 3. Click on *Extras* in the list to the left. The *Available external tools*, *FFmpeg* and *Gifski*, are not available. 4. User must manually locate the files that the installer installed. | File | Location | | ------------ | ---------------------------- | | `ffmpeg.exe` | `%ProgramData%\ScreenToGif` | | `gifski.dll` | `%ProgramFiles%\ScreenToGif` | ## Expected behavior A clear and concise description of what you expected to happen. ## Screenshots If applicable, add screenshots to help explain your problem. ## Desktop (please complete the following information) * OS Microsoft Windows 11 Home * Version 10.0.22000 Build 22000 ## Additional context See attached video for post-installation *Extras* configuration. [ScreenToGif Extras.webm](https://user-images.githubusercontent.com/713754/181805573-5e97b79f-0e4e-4395-8917-9c13a2016bbb.webm)
kerem 2026-03-01 19:07:26 +03:00
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starred/ScreenToGif#3131
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