[GH-ISSUE #798] Empty, transparent frames when capturing from secondary screen #2474

New issue

Closed

opened 2026-03-01 18:58:13 +03:00 by kerem · 0 comments

kerem commented 2026-03-01 18:58:13 +03:00

Owner

Copy link

Originally created by @johnknoop on GitHub (Feb 25, 2021).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/798

Originally assigned to: @NickeManarin on GitHub.

I have a large 4K display with 125% zoom factor as my primary display, and the 1080p laptop display as my secondary.

When I record, I'd like to use the laptop screen, because any time I do screen capture on the 4K display, the resulting image is big and blurry (both using ScreentoGif or when just capturing part of the screen using WIN+SHIFT+S).

But if I record from the secondary screen using ScreenToGif, the result is just a bunch of transparent frames with nothing in them.

Is this a known limitation?

OS: Windows 10

Originally created by @johnknoop on GitHub (Feb 25, 2021). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/798 Originally assigned to: @NickeManarin on GitHub. I have a large 4K display with 125% zoom factor as my primary display, and the 1080p laptop display as my secondary. When I record, I'd like to use the laptop screen, because any time I do screen capture on the 4K display, the resulting image is big and blurry (both using ScreentoGif or when just capturing part of the screen using WIN+SHIFT+S). But if I record from the secondary screen using ScreenToGif, the result is just a bunch of transparent frames with nothing in them. Is this a known limitation? OS: Windows 10

kerem 2026-03-01 18:58:13 +03:00

• closed this issue
• added the
  🔷 Bug 🐛
  label

Sign in to join this conversation.

No Branch/Tag specified

Branches Tags

master

dev

v2.40

2.43.1

2.43

2.42.1

2.42

2.41.5

2.41.4

2.41.3

2.41.2

2.41.1

2.41

2.40.1

2.40

2.39

2.38.1

2.38

2.37.2

2.37.1

2.37

2.36

2.35.4

2.35.3

2.35.2

2.35.1

2.35

2.34.1

2.34

2.33.1

2.33

2.32.1

2.32

2.31

2.30.1

2.30

2.29.1

2.29

2.28.2

2.28.1

2.28

2.27.3

2.27.2

2.27.1

2.27

2.26.1

2.26

2.25

2.24.2

2.24.1

2.24

2.23.2

2.23.1

2.23

2.22.1

2.22

2.21.2

2.21.1

2.21

2.20.4

2.20.3

2.20.2

2.20.1

2.20

2.19.3

2.19.2

2.19.1

2.19

2.18

2.17.1

2.17

2.16

2.15.2

2.15.1

2.15

2.14.1

2.14

2.13.3

2.13.2

2.13.1

2.13

2.12.1

2.12

2.11

2.10

2.9

2.8.1

2.8

2.7.3

2.7.2

2.7.1

2.7

2.6

2.5

2.4

2.3.2

2.3.1

2.3

2.2

2.1

Labels

Clear labels   

copy cats

  

duplicated

  

future feature

  

pull-request

Mirrored from GitHub Pull Request

  

⬜ Accepted

  

⬜ Completed

  

⬜ Help Wanted 💪

  

⬜ In Progress

  

⬜ Missing Details

  

⬜ Pending

  

⬜ Waiting For Answer ⏳

  

🆕 feature preview

  

🔷 Bug 🐛

  

🔷 Out Of Scope

  

🔷 Out Of Scope

  

🔷 Question

  

🔷Enhancement

  

🔷Enhancement

  

🔷Invalid / External

  

🔷Knowledge Base

  

🔷Won't Fix

  

🕑 High

  

🕑 High

  

🕑 High

  

🕕 Medium

  

🕙 Low

  

🕛 Critical

No labels

copy cats

duplicated

future feature

pull-request

⬜ Accepted

⬜ Completed

⬜ Help Wanted 💪

⬜ In Progress

⬜ Missing Details

⬜ Pending

⬜ Waiting For Answer ⏳

🆕 feature preview

🔷 Bug 🐛

🔷 Out Of Scope

🔷 Out Of Scope

🔷 Question

🔷Enhancement

🔷Enhancement

🔷Invalid / External

🔷Knowledge Base

🔷Won't Fix

🕑 High

🕑 High

🕑 High

🕕 Medium

🕙 Low

🕛 Critical

Milestone

Clear milestone

No items

No milestone

Projects

Clear projects

No items

No project

Assignees

Clear assignees

No assignees

1 participant

Notifications

Subscribe

Due date

The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference

starred/ScreenToGif#2474

No description provided.