[GH-ISSUE #798] Empty, transparent frames when capturing from secondary screen #2471

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opened 2026-03-01 18:58:08 +03:00 by kerem · 0 comments

kerem commented 2026-03-01 18:58:08 +03:00

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Originally created by @johnknoop on GitHub (Feb 25, 2021).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/798

Originally assigned to: @NickeManarin on GitHub.

I have a large 4K display with 125% zoom factor as my primary display, and the 1080p laptop display as my secondary.

When I record, I'd like to use the laptop screen, because any time I do screen capture on the 4K display, the resulting image is big and blurry (both using ScreentoGif or when just capturing part of the screen using WIN+SHIFT+S).

But if I record from the secondary screen using ScreenToGif, the result is just a bunch of transparent frames with nothing in them.

Is this a known limitation?

OS: Windows 10

Originally created by @johnknoop on GitHub (Feb 25, 2021). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/798 Originally assigned to: @NickeManarin on GitHub. I have a large 4K display with 125% zoom factor as my primary display, and the 1080p laptop display as my secondary. When I record, I'd like to use the laptop screen, because any time I do screen capture on the 4K display, the resulting image is big and blurry (both using ScreentoGif or when just capturing part of the screen using WIN+SHIFT+S). But if I record from the secondary screen using ScreenToGif, the result is just a bunch of transparent frames with nothing in them. Is this a known limitation? OS: Windows 10

kerem 2026-03-01 18:58:08 +03:00

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starred/ScreenToGif#2471

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