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[GH-ISSUE #283] Can't import a video file to ScreenToGif（无法载入视频文件） #233

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opened 2026-02-26 09:30:39 +03:00 by kerem · 3 comments
kerem commented 2026-02-26 09:30:39 +03:00
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Originally created by @realzzc on GitHub (Mar 6, 2018).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/283

Hi~

When I start a project by importing a video file to ScreenToGif. The Program will getting into a no-end loading. I confirm that my PC has installed 4.7.1 .NET Framework with Windows 10.And I have tried a lot of video files，they all do not work.Please help~

2018-03-06_19-54-33

Originally created by @realzzc on GitHub (Mar 6, 2018). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/283 Hi~ When I start a project by importing a video file to ScreenToGif. The Program will getting into a no-end loading. I confirm that my PC has installed 4.7.1 .NET Framework with Windows 10.And I have tried a lot of video files，they all do not work.Please help~ ![2018-03-06_19-54-33](https://user-images.githubusercontent.com/18380597/37031032-38c4dc3e-2178-11e8-85aa-144187974f50.png)
kerem 2026-02-26 09:30:39 +03:00
kerem commented 2026-02-26 09:30:40 +03:00
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@NickeManarin commented on GitHub (Mar 7, 2018):

Do you have Windows Media Player enabled on your system?
The media element that displays the video requires that app.

<!-- gh-comment-id:370985437 --> @NickeManarin commented on GitHub (Mar 7, 2018): Do you have Windows Media Player enabled on your system? The media element that displays the video requires that app.
kerem commented 2026-02-26 09:30:40 +03:00
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@realzzc commented on GitHub (Mar 16, 2018):

Yes，I have enabled the「Media Features」on my system，but it still not work

default

<!-- gh-comment-id:373613418 --> @realzzc commented on GitHub (Mar 16, 2018): Yes，I have enabled the「Media Features」on my system，but it still not work ![default](https://user-images.githubusercontent.com/18380597/37506203-b24fd8e4-2923-11e8-85fe-e931e98bb4f4.png)
kerem commented 2026-02-26 09:30:40 +03:00
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@NickeManarin commented on GitHub (Nov 18, 2019):

The thing is, that Windows Media Player should exist in your computer for it to work. It's under Media Features > Windows Media Player.

Since there's no children option in your screenshot, I'm assuming that you are using Windows N or K, which don't have WMP bundled.

In v2.20, I've added a new method for importing frames from videos, by using FFmpeg. I also added error messages, to warn the user that something is not working.

<!-- gh-comment-id:555041942 --> @NickeManarin commented on GitHub (Nov 18, 2019): The thing is, that Windows Media Player should exist in your computer for it to work. It's under `Media Features > Windows Media Player`. Since there's no children option in your screenshot, I'm assuming that you are using Windows N or K, which don't have WMP bundled. In v2.20, I've added a new method for importing frames from videos, by using FFmpeg. I also added error messages, to warn the user that something is not working.
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