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[GH-ISSUE #131] Program does not start at all (Win10) #1484
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Originally created by @Ivaylo-Lafchiev on GitHub (May 5, 2017).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/131
Running Windows 10 Anniversary Edition (x64), opening the executable does not do anything on any of the latest versions (2.5, 2.6 or 2.7). No error, just doesn't open. I might be missing some libraries perhaps?
NOTE: I already have .NET Framework 4.6.1+
@NickeManarin commented on GitHub (May 5, 2017):
I have PC's with the Creators Update, but I recently had the Anniversary update too, both using (x64). Everything running as expected.
Are you running directly from the Zip file? Do you have an antivirus?
@Ivaylo-Lafchiev commented on GitHub (May 5, 2017):
Tried running from zip and extracting it, I only have Windows Defender, but it hasn't said it's blocking the program or anything.
@NickeManarin commented on GitHub (May 5, 2017):
While running outside the zip, did you notice if the app creates a folder on the same location of the executable?
@Ivaylo-Lafchiev commented on GitHub (May 5, 2017):
Does not create anything.
@tychoid commented on GitHub (May 10, 2017):
Same issue here. screentogif.exe process runs for a second. werfault.exe then runs for a moment. Mouse cursor hangs a bit for about a second, then nothing. No error message. Worked a month or two ago on the same machine with the same version (2.5). 2.7.2 also doesn't launch. Trying to identify any other changes since it last worked on my machine... can't think of any besides Anniversary and nvidia graphics drivers. Tried fiddling with some admin privileges and compatibility modes, but no dice there either.
@NickeManarin commented on GitHub (May 10, 2017):
Where exactly are you running the app? (from which folder, desktop? Program files?)
@tychoid commented on GitHub (May 10, 2017):
When it worked, It was in a directory on the desktop. I already tried dropping it in a few other directories since it failed to launch, including program files x86 on my startup disk with no change in launch behaviour.
@TheCell commented on GitHub (May 13, 2017):
Does it show up if you run it as administrator? (rightclick the exe -> run as administrator)
@tychoid commented on GitHub (May 14, 2017):
Nope. Was the first thing I tried.
@Ivaylo-Lafchiev commented on GitHub (May 14, 2017):
Not sure what changed, but it suddenly started working. The only two major changes I can think of that I've done is move it to a different HDD and updating to the latest NVidia drivers.
EDIT: I figured it out! RivaTuner Statistics somehow breaks the application. It runs fine when it is closed and stops working when it is open.
@NickeManarin commented on GitHub (May 19, 2017):
@tychoid Do you have a similar program installed (RivaTuner)?
@tychoid commented on GitHub (May 19, 2017):
I do have RivaTuner/MSIAfterburner installed. I previously tried closing those processes before with no change, but I have not tried stopping them from hooking during startup. Let me try fiddling around with that.
Edit: Well, 2090886l was probably right; it most likely was something to do with RivaTuner. I should have spent some time finding out -exactly- what it was, but I ended up just updating RivaTuner to the latest version (7.0.0beta -- the previous version was bugged and wouldn't auto-update. Might have been some weird incompatibility issues with Windows 10 / or anniversary). Manually updated RivaTuner (didn't change any of its settings), restarted, and ScreenToGif now launches with RivaTuner still open.
tl;dr might want to suggest people update RivaTuner, or look into conflicts with older versions of it.