[GH-ISSUE #1402] [Bug] 2.41.3 Crashes: File in [Temp file Folder] already exist in Windows 11 #1033

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opened 2026-02-26 09:33:21 +03:00 by kerem · 3 comments

kerem commented 2026-02-26 09:33:21 +03:00

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Originally created by @easyhard007 on GitHub (Jul 16, 2025).
Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1402

Originally assigned to: @NickeManarin on GitHub.

Describe the bug
When opening a .mp4 video in the editor, select "FFMPEG" method then press import, it shows a dialog that the program crashed with the following error: File in [Temp file folder] already exist. Even when I change the temp folder to other folders, or just type in "." (current folder), it still crushes and produces such error.

Re-install v2.41 then everything goes OK.

To Reproduce
Steps to reproduce the behavior:

1. Go to Editor
2. Drag an mp4 file into the editor
3. Select FFMPEG method then press continue
4. See error

Desktop (please complete the following information):

• OS: Windows 11 23H2
• Version [2.41.3]

Originally created by @easyhard007 on GitHub (Jul 16, 2025). Original GitHub issue: https://github.com/NickeManarin/ScreenToGif/issues/1402 Originally assigned to: @NickeManarin on GitHub. **Describe the bug** When opening a .mp4 video in the editor, select "FFMPEG" method then press import, it shows a dialog that the program crashed with the following error: File in [Temp file folder] already exist. Even when I change the temp folder to other folders, or just type in "." (current folder), it still crushes and produces such error. Re-install v2.41 then everything goes OK. **To Reproduce** Steps to reproduce the behavior: 1. Go to Editor 2. Drag an mp4 file into the editor 3. Select FFMPEG method then press continue 4. See error **Desktop (please complete the following information):** - OS: Windows 11 23H2 - Version [2.41.3]

kerem 2026-02-26 09:33:21 +03:00

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kerem commented 2026-02-26 09:33:21 +03:00

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@NickeManarin commented on GitHub (Jul 17, 2025):

Hello, try again with v2.41.4

<!-- gh-comment-id:3082893795 --> @NickeManarin commented on GitHub (Jul 17, 2025): Hello, try again with v2.41.4

kerem commented 2026-02-26 09:33:21 +03:00

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@easyhard007 commented on GitHub (Jul 17, 2025):

Hello, try again with v2.41.4

V2.41.4 solves this problem. Thank you!

<!-- gh-comment-id:3083165751 --> @easyhard007 commented on GitHub (Jul 17, 2025): > Hello, try again with v2.41.4 V2.41.4 solves this problem. Thank you!

kerem commented 2026-02-26 09:33:21 +03:00

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@NickeManarin commented on GitHub (Jul 17, 2025):

Awesome!

<!-- gh-comment-id:3084287433 --> @NickeManarin commented on GitHub (Jul 17, 2025): Awesome!

kerem referenced this issue 2026-02-26 09:34:18 +03:00

[PR #1033] [MERGED] Update StringResources.nl.xaml #1291

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