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[GH-ISSUE #82] Problems Using SMSSync #67
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Originally created by @ghost on GitHub (Mar 29, 2013).
Original GitHub issue: https://github.com/ushahidi/SMSSync/issues/82
SMSSync messages remain in 'pending' and do not sync.
To clarify - re-installed the sms sync app
although the application installed on my phone was v2.0.2 Beta before
also confirmed it was up to date
and is correct as per my crowdmap settings
SMS sync worked fine. I could successfully sync messages till about 4th March, 2013
Am I missing a step, doing something or is this a bug/code problem?
Thank you.
@eyedol commented on GitHub (Mar 29, 2013):
@elle-espere Could you remove the
oyekeyword to see if it syncs?@ghost commented on GitHub (Mar 29, 2013):
yes. :) Will let you know how it goes. Thanks so much @eyedol really appreciated!
@manwinder commented on GitHub (Mar 31, 2013):
@eyedol @elle-espere
Removed the keyword, still unsuccessful, does not sync !
@eyedol commented on GitHub (Apr 2, 2013):
Hmm... Funky. Will dig into this.
@ghost commented on GitHub (Apr 2, 2013):
Thanks @eyedol should I reopen? @aoduor This is the SMSSync problem @manwinder told you about
@eyedol commented on GitHub (Apr 3, 2013):
@elle-espere was there data connection on the phone. Like could you get to https://indiaoye.crowdmap.com/smssync via the phone's browser?
@ghost commented on GitHub (Apr 4, 2013):
No I could not payload false, @manwinder are you able to load on your phone? @eyedol will include.screenshot & exactmessage and code whe able bad reception for me coming up quick ty somuch :-)
@manwinder commented on GitHub (Apr 4, 2013):
@eyedol @elle-espere
even I couldn't open the url. same error message as Kelli.
However google runs, so I think data connection is fine. infact I am
sending this b reply from the phone
Also kelli, I am in a conference for the coming two days. Might take
longer for me to reply than usual.
Thanks
On Apr 4, 2013 5:35 AM, "elle-espere" notifications@github.com wrote:
@ghost commented on GitHub (Apr 4, 2013):
Will try again now, if it doesn't.work after a few times will give exact details, I just need to find my dang stylus first lol will try and update with info Asap @eyedol thanks as always, will getyou the details soon :-)
@ghost commented on GitHub (Apr 4, 2013):
Working on getting you the info fyi @eyedol sorry for delay :-(
@roadnews commented on GitHub (Apr 5, 2013):
I'm having the same problem with my Samsung running Android v. 2.2.1. I've checked and rechecked the configuration. I had but removed the secret code in both in the app and in the Crowdmap configuration. I am not using any keywords (left blank).
The URL I'm using is: https://lawsontechnologymanagement.crowdmap.com/smssync
SMSSync sees the incoming SMS messages. But I can't get it to send on the SMS, either with the auto settings or manually.
Thanks for any help.
Bob
@manwinder commented on GitHub (Apr 7, 2013):
@eyedol @elle-espere
Still unable to sync the sms with the reporting portal.
I know you are trying your best - thanks 👍
@ghost commented on GitHub (Apr 7, 2013):
@eyedol does catlog work for you as far as logging? Do you want me to filter, or ust use verbose (if catlog works for you)? Thanks, and will get the log for you ASAP :)
@manwinder commented on GitHub (Apr 10, 2013):
@eyedol @elle-espere
Hi, the launch of our deployment depends on how quickly this matter gets solved.
Request you to please update me / provide me an alternative to sync in text messages.
@eyedol commented on GitHub (Apr 10, 2013):
@manwinder @elle-espere Do you use
httpsin the URL?@manwinder commented on GitHub (Apr 10, 2013):
@eyedol @elle-espere
Yes we use https in the URL
@roadnews commented on GitHub (Apr 10, 2013):
Yes, I'm using https as well.
@eyedol commented on GitHub (Apr 11, 2013):
@roadnews @manwinder @elle-espere try again. There has been a server side fix on Crowdmap. This should resolve the issue. Let me know how it goes.
@manwinder commented on GitHub (Apr 11, 2013):
@eyedol @elle-espere
Thank you ! The incoming messages are now getting synchronized.
However, there seems an inordinate delay in the outgoing SMS (Get Alerts messages in particular)
I am able to receive the email alert almost instantaneously but the sms alert takes a lot of time
Also we noticed that the date and time of the outgoing messages in the sms sync log corresponds to the year 1970. PFA a screen shot of my SMS Sync app log - might help you to narrow down on the outgoing sms delay reason.
@manwinder commented on GitHub (Apr 11, 2013):
Detailing the attachment.
The green box highlights the incoming message - which has correct date & time.
However the red one corresponds to the outgoing message - where the date and time is erroneous
@manwinder commented on GitHub (Apr 21, 2013):
@eyedol @elle-espere
Is there any update on the delay in sending alerts via SMS Sync
As apprised earlier, I receive an email alert almost instantaneously but there is a delay of about 4 hours and 30 mins in getting the sms alert for the same report.
Case in Point : I received an email alert for a report at 11:27 IST
But the sms alert for the same came at 15:57
That is a delay of 4hrs and 30 mins
@ghost commented on GitHub (May 16, 2013):
@manwinder cc @eyedol This is still a problem, yes? Could it simply have to do with the your server's available speed/bandwidth?
@isaarc commented on GitHub (Jul 23, 2013):
Hi,
I am still facing the same problem. In SMS Sync App the message is still not appearing in the sent tab where as the message is successfully committed to HTTP URL. I can see the messages in my file. The problem is SMS sync is continuously retrying the same message again and again. I uninstalled my earlier version and reinstalled SMS Sync version 2.3 but the problem still persists. Request you to help me.
@eyedol commented on GitHub (Jul 23, 2013):
@isaarc when your server receive the message does it return ?
@isaarc commented on GitHub (Jul 25, 2013):
Hi eyedol,
Yes, my server returns
{
payload: {
success: "true"
}
}
as a response.
My server URL is http://www.isaarc.com/classifieds/inboundSMS.php
the secret key is '123456'. Even if i harcode the response as
{
payload: {
success: "true"
}
}
SMS Sync continously retrying the message. In addition the SMS message is not at all appearing in Sent tab, lying down in pending tab
Regards,
isaarc
@isaarc commented on GitHub (Jul 26, 2013):
I tried from two different android phone (ginger bread and jellybean) but with no luck. Is there any way i can disable the retry mechanism in SMSSync application?
@eyedol commented on GitHub (Jul 29, 2013):
@isaarc Its a bug related to this issue #96 -- There is a fix for it in the current develop repo. Working on a release soon.