[GH-ISSUE #698] [BUG] Incorrect Renewal Price #693

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opened 2026-03-03 19:21:02 +03:00 by kerem · 4 comments

kerem commented

2026-03-03 19:21:02 +03:00

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Originally created by @fishcharlie on GitHub (Nov 17, 2020).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/698

The Proxyman website says it costs $25 to renew per device. But it's trying to charge me double that.

Originally created by @fishcharlie on GitHub (Nov 17, 2020). Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/698 <img width="848" alt="image" src="https://user-images.githubusercontent.com/860375/99412231-bc652600-28b1-11eb-9a6f-05d343d53dba.png"> The Proxyman website says it costs $25 to renew per device. But it's trying to charge me double that.

kerem closed this issue

2026-03-03 19:21:03 +03:00

kerem commented

2026-03-03 19:21:04 +03:00

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@NghiaTranUIT commented on GitHub (Nov 17, 2020):

Hi @fishcharlie, can you verify that your license has two seats ? You can find the Proxyman license from support@proxyman.io in your inbox.

If it's two-seat, the price is correct (Qty.2)

If you would like to renew only 1 seat. Please let me know. I'm happy to change it in the database, so the price is 25$

@NghiaTranUIT commented on GitHub (Nov 17, 2020): Hi @fishcharlie, can you verify that your license has two seats ? You can find the Proxyman license from support@proxyman.io in your inbox. If it's two-seat, the price is correct (Qty.2) If you would like to renew only 1 seat. Please let me know. I'm happy to change it in the database, so the price is 25$

kerem commented

2026-03-03 19:21:04 +03:00

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@fishcharlie commented on GitHub (Nov 17, 2020):

@NghiaTranUIT

I currently only use 1 device. As long as I can add additional devices later, I'd only like to renew 1 device for now. Maybe I'll add more later if I have the need for it.

@fishcharlie commented on GitHub (Nov 17, 2020): @NghiaTranUIT <img width="258" alt="image" src="https://user-images.githubusercontent.com/860375/99413578-29c58680-28b3-11eb-9278-8b493eef071d.png"> I currently only use 1 device. As long as I can add additional devices later, I'd only like to renew 1 device for now. Maybe I'll add more later if I have the need for it.

kerem commented

2026-03-03 19:21:04 +03:00

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@NghiaTranUIT commented on GitHub (Nov 17, 2020):

Please send me your email to support@proxyman.io. We will reduce the license seat to 1, then you can renew for 1 seat (25$) 👍

@NghiaTranUIT commented on GitHub (Nov 17, 2020): Please send me your email to support@proxyman.io. We will reduce the license seat to 1, then you can renew for 1 seat (25$) 👍

kerem commented

2026-03-03 19:21:04 +03:00

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@fishcharlie commented on GitHub (Nov 17, 2020):

@NghiaTranUIT Just sent! Will close this issue now. Thanks for your help.

@fishcharlie commented on GitHub (Nov 17, 2020): @NghiaTranUIT Just sent! Will close this issue now. Thanks for your help.