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[GH-ISSUE #1928] Proxyman Causes Massive Request Load #1921
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Originally created by @hcarstensen on GitHub (Feb 7, 2024).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1928
Originally assigned to: @NghiaTranUIT on GitHub.
Description
In certain situations Proxyman causes a massive IO/CPU load repeating the same request over and over again.
In my case this is triggered by the ESET AntiVirus Tool when checking for updated signatures.
See attached Screenshot for details.
Steps to Reproduce
Current Behavior
Proxyman repeats a HEAD request over and over again causing high IO/CPU load.
Expected Behaviour
Proxyman executes the request once.
Environment
@NghiaTranUIT commented on GitHub (Feb 7, 2024):
It seems that ESET AntiVirus Tool conflicts with Proxyman app.
You can fix it by open the Tools menu -> Proxy Setting -> Bypass Proxy Setting -> Add
update.eset.comto the list (separate by the comma). This will make the Virus checker never go to the Proxyman app.@hcarstensen commented on GitHub (Feb 7, 2024):
Hi!
I already tried this but unfortunately it does not fix my problem.
Here is my list of bypasses:
dns.google,one.one.one.one,ocsp.digicert.com,update.eset.com
@NghiaTranUIT commented on GitHub (Feb 7, 2024):
Is it possible to add Proxyman in the Exception List of the Anti Virus? So fix the issue 🤔
Or try to turn off the anti-virus temporarily,
@hcarstensen commented on GitHub (Feb 7, 2024):
Update: Just had another request load being triggerd by some Google services. See Screenshot for details.
@NghiaTranUIT commented on GitHub (Feb 7, 2024):
It's really odd. Can you do Factory Reset in the Help menu -> Advance ?
I guess Proxyman is listening on port 9090, right?
@hcarstensen commented on GitHub (Feb 7, 2024):
Did a factory reset including debug settings.
Same issue. After a few moments, it is back to requesting.
And yes, the port is 9090.
Currently Proxyman is unusable for me and all of my coworkers. Which is unfortunate, since we really love the tool and need it in our daily work.
@NghiaTranUIT commented on GitHub (Feb 7, 2024):
Sorry to hear that. Can you try one more thing: Adding
ocsp.pki.googto the Bypass Proxy List to see if it skips the request?I believe that the Anti Virus causes the issue.
@hcarstensen commented on GitHub (Feb 7, 2024):
It was stable for a moment, now I have the same issue with a new URL:
http://i4.c.eset.com/This time it is POST request wich remains permanently active.
@hcarstensen commented on GitHub (Feb 7, 2024):
Added the new URL to the bypass list and now I am back to
http://update.eset.com/eset_upd/era_agent/update.ver.signedWhich is strange because
update.eset.comis in the list as well.@mpreikschat commented on GitHub (Feb 8, 2024):
Same issue here. Hope to see a solution in near future.
@hcarstensen commented on GitHub (Feb 8, 2024):
Short Update: I uninstalled ESET temporarily and the problem did not occur anymore. So it really seems to be an ESET problem.
Any chance we get an update soon?
@NghiaTranUIT commented on GitHub (Feb 20, 2024):
@hcarstensen Not sure how to fix it on our side. I guess it's from the ESET.
Let me try to download the app (https://www.eset.com/us/download/) and reproduce it
@NghiaTranUIT commented on GitHub (Feb 20, 2024):
@hcarstensen which one do you use? https://www.eset.com/us/home/protection-plans/
Is it an Ultimate with VPN and Identity Protection?
@NghiaTranUIT commented on GitHub (Feb 20, 2024):
@hcarstensen Tried with the Home Version, and it just works fine. I guess the problem cause by the VPN. If you can try to turn off the VPN from ESET, it might fix the issue.
@hcarstensen commented on GitHub (Feb 20, 2024):
Unfortunately I cannot disable ESET at will because I do not have permission.
Running ESET is a company-wide security policy and would require our system admin to deactivate it.
But let me try and give you some more information.
What I CAN do is disable the protections mentioned under 2.
But even then, as soon as ESET tries to update its signature files, the request load occurs.
Furthermore, I noticed that sometimes even opening a URL in Safari will trigger the issue. Proxyman will request the URL over and over again.
Also, I updated to the new Proxyman Version 5. Same issue.
@NghiaTranUIT commented on GitHub (Feb 20, 2024):
Thanks. I'm able to reproduce your issue. It happens when I click on the "Check for Update" button from the ESET Endpoint AntiVirus app.
Let me try to fix it and send you a BETA build asap 👍
@NghiaTranUIT commented on GitHub (Feb 26, 2024):
@hcarstensen @mpreikschat let's try this Beta build: https://download.proxyman.io/beta/Proxyman_5.0.0_Fix_ESET_Endpoint_Antivirus_issues.dmg
Changelog
@hcarstensen commented on GitHub (Feb 27, 2024):
Thanks for the update.
I installed the Beta and so far it's looking good.
I will let you know in case the issue returns unexpectedly.