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[GH-ISSUE #1761] Delete/trash button disconnects slack calls temporarily #1755

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opened 2026-03-03 19:54:04 +03:00 by kerem · 4 comments

kerem commented

2026-03-03 19:54:04 +03:00

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Originally created by @jgallantgs on GitHub (Sep 5, 2023).
Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1761

Description

Delete/trash button disconnects slack calls temporarily

Similar to issue #1608 but I am not on a VPN.

https://github.com/ProxymanApp/Proxyman/assets/114911226/ba4618af-0e5c-4338-b4a9-875545ba2cfc

The video shows a slack call then pressing the button. For one or two frames you can see the slack error (a yellow banner). The issue lasts from clicking the button until you see speech indicators.

Steps to Reproduce

Install fresh Proxyman
Add certificates to Mac and iOS Simulator
Make a call on Slack macOS native app
Click the delete/trash icon to reset logs

Expected Behavior

Call should not drop.

Environment

Version 4.10.0 (49100)
macOS version: 13.5.1 (22G90)

Originally created by @jgallantgs on GitHub (Sep 5, 2023). Original GitHub issue: https://github.com/ProxymanApp/Proxyman/issues/1761 ## Description Delete/trash button disconnects slack calls temporarily Similar to issue #1608 but I am not on a VPN. https://github.com/ProxymanApp/Proxyman/assets/114911226/ba4618af-0e5c-4338-b4a9-875545ba2cfc The video shows a slack call then pressing the button. For one or two frames you can see the slack error (a yellow banner). The issue lasts from clicking the button until you see speech indicators. ## Steps to Reproduce 1. Install fresh Proxyman 2. Add certificates to Mac and iOS Simulator 3. Make a call on Slack macOS native app 4. Click the delete/trash icon to reset logs ## Expected Behavior Call should not drop. ## Environment - Version 4.10.0 (49100) - macOS version: 13.5.1 (22G90)

kerem

2026-03-03 19:54:04 +03:00

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kerem commented

2026-03-03 19:54:06 +03:00

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@NghiaTranUIT commented on GitHub (Sep 5, 2023):

Hi @jgallantgs it's expected behavior because when "Clear Session", it will close all alive-connections, including the Slack Video Connection. After that Slack might try to reconnect it again.

To fix it, I suggest adding all Slack domains in the Tools Menu -> Proxy Setting -> Bypass Proxy Setting. You can add *.slack.com or any Slack domains that Proxyman captures.

It makes sure that Slack connection never goes through Proxyman -> No issue when closing session 👍

@NghiaTranUIT commented on GitHub (Sep 5, 2023): Hi @jgallantgs it's expected behavior because when "Clear Session", it will close all alive-connections, including the Slack Video Connection. After that Slack might try to reconnect it again. To fix it, I suggest adding all Slack domains in the Tools Menu -> Proxy Setting -> Bypass Proxy Setting. You can add `*.slack.com` or any Slack domains that Proxyman captures. It makes sure that Slack connection never goes through Proxyman -> No issue when closing session 👍

kerem commented

2026-03-03 19:54:06 +03:00

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@jgallantgs commented on GitHub (Sep 6, 2023):

Hey @NghiaTranUIT thank you for your response! There's a few domains and I tried with these two and still nothing. Slack is not coming up as a dedicated app either. Any other suggestions that may work for me?

@jgallantgs commented on GitHub (Sep 6, 2023): Hey @NghiaTranUIT thank you for your response! There's a few domains and I tried with these two and still nothing. Slack is not coming up as a dedicated app either. Any other suggestions that may work for me? <img width="1089" alt="image" src="https://github.com/ProxymanApp/Proxyman/assets/114911226/26086ba6-12d2-4902-8439-f5cbf191d95a">

kerem commented

2026-03-03 19:54:06 +03:00

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@NghiaTranUIT commented on GitHub (Sep 6, 2023):

I guess you can add some:

slack.com
*.chime.aws

Please note that *.slack.com is different than slack.com. From your screenshot, slack.com is better.

After adding new entry, make sure your clear the session.

@NghiaTranUIT commented on GitHub (Sep 6, 2023): I guess you can add some: - `slack.com` - `*.chime.aws` Please note that `*.slack.com` is different than `slack.com`. From your screenshot, `slack.com` is better. After adding new entry, make sure your clear the session.

kerem commented

2026-03-03 19:54:06 +03:00

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@jgallantgs commented on GitHub (Sep 12, 2023):

Thank you! 💪🏻

@jgallantgs commented on GitHub (Sep 12, 2023): Thank you! 💪🏻